Better World Books Reviews Summary
The overall reputation of Better World Books is mixed, with notable strengths in their extensive selection and competitive pricing, often praised for delivering books in excellent condition. However, significant concerns arise regarding customer service, particularly related to shipping delays, fulfillment errors, and inadequate packaging that often leads to damaged items. Many customers express frustration over the return process and a perceived lack of responsiveness from the company. While some customers remain loyal due to the ethical practices and commitment to literacy, recurring issues with order accuracy and support hinder a consistently positive experience.
This summary is generated by AI, based on text from customer reviews
Always great deals and excellent customer service. Love this organization and how it makes sure books don't go into a landfill.
This is the only place I could order the book I was looking for! The order took quite long. I however think there has been some delay due to the Covid crisis.
My Uncle Tom book arrived on time and in excellent order but the order for To Kill a Mockingbird still unresolved. I ordered the book by Harper Lee but was sent a screenplay of Harper Lee's book. They are not equivalent and was wondering what can be done about it?
Books come as advertised and not marks. For a book from the 80's the condition was we'll kept. Very happy.
My son wanted to reread books he read as a child in the 80s as a young adult. You had everyone and he is thrilled.
So far I have only ordered three books from Better World. All of them were in excellent condition and the prices are so reasonable. Will continue to buy my books there.
Happy to get my book but it took longer than any other online book purchases I have made. Book in good condition as advertised.
Not expensive, correct, well received... nothing to reproach... perfect and useful for all! As always when I buy something at this site, I am more than pleased!
I love buying from Better World Books. Free delivery and supporting third world countrieswhat's not to like? I will definitely continue to buy my books from this company again.
I received my book on time.
I will buy more books in the future from this site!.
Because the cost to buy new books sky rocketed, I discovered the library to check out books to read. When the Virus closed everything down, no books. I don't like reading from the internet
Then i discovered you could buy used books at fantastic low prices. I ordered 5 and they came in great shape for a ridiculously low price. I'm about ready to order more. I am very happy and pleased.
This was one of the best experiences shopping for books online. Very easy ordering, good books in excellent condition and fast service. Can't wait to place another order.
This site sells second hand books from libraries and uses the proceeds to buy new books for those who need one.
I like that the books are rubber stamped on the inside from the libraries from where they originate, giving the books some history.
On the down-side: no tracking is available for shipping and the books take a loooooong time to arrive.
This company offers cheap books that are good quality. Excellent customer service and lots of deals! Also donates books for every one you buy!
I was pleased with how quickly the books arrived and the good condition they were in. I will order from BetterWorldBooks again.
Received all five books I ordered in the time frame indicated. Excellent work at offering books on all subjects that are often older or hard to find in bookstores or libraries at affordable prices.
The book was in good condition, I just wish it didn't have the library sticker and stamp on it. The book came on time.
I received the books I had ordered in a timely manner and in the quality I've come to expect from BetterWorldBooks. My wife and I utilize their service almost exclusively and are always very satisfied with both the condition of the books and the delivery interval. I would highly recommend them to any avid reader out there. With the library being inaccessible due to the Corona Virus, BetterWorldBooks has kept us in good quality reading material.
There was a wide range of books available and the books received where in good condition. Fast delivery. Only concern was the packaging was only a thin bag that started to split with sharp corners of hardbacks. Overall really happy!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Used Books Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members