Better World Books Reviews Summary
The overall reputation of Better World Books is mixed, with notable strengths in their extensive selection and competitive pricing, often praised for delivering books in excellent condition. However, significant concerns arise regarding customer service, particularly related to shipping delays, fulfillment errors, and inadequate packaging that often leads to damaged items. Many customers express frustration over the return process and a perceived lack of responsiveness from the company. While some customers remain loyal due to the ethical practices and commitment to literacy, recurring issues with order accuracy and support hinder a consistently positive experience.
This summary is generated by AI, based on text from customer reviews
I got all books I ordered in a timely manner. The books were as described. I would order books from this seller again
I'm pleased to receive my order. It took a little time but it was well worth the wait and what reasonable prices too, Zohreh
Ordered a used book through Beter World Books. Used price was less than $5 with free shipping. Book was in good shape and received faster than expected. Definitely would recommend!
This is my first time ordering from BetterWorldBooks. I understood that the delivery might take a while due to COVID19, but it took a bit longer than expected. Fine for me as the book was for myself, but if the book was needed within a certain amount of time, then it's something to keep in mind. Also, the book came with a hefty dent, but this probably happened in transport. Other than that, I'm very happy with my order and it is in perfect condition otherwise.
I received my paperback in good condition within days. I will definitely order again. My housemate wanted to read James Rollins first book in his Sigma Force series, which I don't have in my collection.
Better World Books has a much better shopping experience than Amazon, to my surprise. Amazon has gotten lazy and hasn't updated their site in ages. In comparison Better World Books makes it really fast and easy to find the books you want. And the charity component is icing on the cake! Never getting paper books on Amazon again!
So glad I found your website. Great prices quick delivery my new go to for books! Lots of titles had almost everything I was looking for.
Great used books at very good prices-always on time! They also carry obscure titles and books that are important but not necessarily trendy.
This is my second order within three months. I am pleased with my purchases. I do recommend this bookstore because the prices are good and they have a huge selection of books that are unavailable in other places, even at comparable prices.
I highly recommend this bookstore. I always prefer to buy new books but collecting pre- owned, discounted books is a good way to refresh certain skills.
This was a very good purchase. Book looks like new, shipping was reasonable and arrived in timely fashion. Thanks again!
Have always been satisfied with my purchases from BetterWorldBooks! Repeat customer. Great Value, great service, great books!
Books in the described condition, one was a trade paperback not a hardback but I did not care about the format. I often buy from BWB and will continue to do so.
I received my purchase on time. I have ordered from this company before and will most likely order again. I have been pleased with their prices as well.
Katie lane is an excellent writer her books are exceptional. Have never had any issues with this company. I always get my books early.
Used conditions accurately described.
Hugely inflated prices in general due to the allegedly free shipping.
I was able to purchase a rarer volume here for about a third of the price elsewhere. It got to me in time and the volume was in excellent condition. I believe it may have even been signed by one of the authors! Was very pleased with my purchase. Will definitely buy here again.
I found plenty of selection and very good prices. The two books I ordered came right away and were as described.
Very pleased!
Great service, book in excellent condition. Great book, wonderful to find out about details of these events. An awe inspiring read.
Concerned that Amazon is monopolizing the book marketplace? BetterWorldBooks is one remedy. With a marvelous selection of titles -- including used books in mint condition -- and easy-to-use website, BetterWorldBooks gets books to you promptly. And prices are excellent.
About the business
Your online bookstore? Millions of USED books at bargain prices. Super selection, low prices and great service. Free shipping. Satisfaction guaranteed. Shop for your next used book or textbook now.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members