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Better Than Pants

How would you rate Better Than Pants?
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Texas
1 review
0 helpful votes
Follow Rick C.
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This site must be a scam. They took my money for 2 t-shirts (about $50) but I never received my order or any communication.

Date of experience: December 18, 2020
Florida
1 review
1 helpful vote
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Scam
September 6, 2020

This company is a scam. They got my money and I never received any T-shirts silly me I even paid for faster delivery

Date of experience: September 6, 2020
Texas
1 review
21 helpful votes
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I order $75 worth of merchandise. It never was shipped, I messaged the company 3 times with no response. What the actual hell. So did I just lose my money? Please don't buy from here.

Date of experience: June 11, 2020
Florida
1 review
9 helpful votes
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Ordered 10 shirts in XL size, they were too big, I sent them back to exchange for L size. Got the right size within a week. Nice shirts would definitely order again.

Date of experience: January 17, 2020
California
1 review
0 helpful votes
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Thieves
September 5, 2020

Paid for shirts 45 days ago. Never received a tracking number or email saying they shipped. Sent 5 emails with no response. Paypal has tried to contact them with no luck. Stay away. Stay far away.

Date of experience: September 5, 2020
Michigan
1 review
7 helpful votes
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This is by far the worst site to order from. Placed and order a month later still nothing. Tried calling and emailing no answer no replies. I recommend do not waste money on this place

Date of experience: June 14, 2020
California
1 review
0 helpful votes
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Terrible
August 12, 2020

Order two different t-shirts and same one turned up in two different colors. Called 4 times, emailed 3 times. No response over following 21 days. Don't buy anything here.

Date of experience: August 12, 2020
New York
1 review
0 helpful votes
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These people do not deliver the product, complete fraud, as other reviews say, scammers, they need to be imprisoned.

Date of experience: October 12, 2020
Illinois
2 reviews
3 helpful votes
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This company is the worst. My order still says in "production". Has for over a month and a half. Was all proud of myself for ordering early for father's day but zero feedback, zero customer service, and zero responses. I feel this is a scam and I have been duped out of almost $100. I feel with all of these reviews on this site, we should ban together and sue the $#*! out of them. So ridiculous they never answer, never respond, but will take your money in a heartbeat. I am so disappointed with this company. Please do not EVER order from here. Everything they say is a lie. All they have done is stolen my money, and obviously others money and ran with it. I checked and they are not accredited by the BBB and most of their ratings suck. Save yourself some money and never order from here. Also, if anyone else would like to band together and request money and time back, I am all in for a class action law suite against them. I am sure there are many more who have not posted here who have not received their orders. Disgusting and deplorable. Their website should be shut down if they are never going to fullfill orders. Want to band together, please email me at *******@rocketmail.com

Date of experience: June 18, 2020
New York
1 review
7 helpful votes
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Total Rip Off
July 16, 2018

Takes your money, then you will never hear from them again. Will not answer the phone, respond to emails, nothing. THEY WILL RIP YOU OFF! I believe every positive review is part of the scam.

Date of experience: July 16, 2018
Kentucky
1 review
0 helpful votes
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I placed an order on August 16th, today is September 3rd, still no shirts. I can get a response via email or telephone. DO NOT ORDER FROM THIS COMPANY.

Date of experience: September 3, 2020
Washington
1 review
1 helpful vote
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Incompetent
July 24, 2020

The wrong item was shipped and, despite multiple phone calls and e-mails, they have not resolved the issue.

Date of experience: July 24, 2020
Texas
1 review
0 helpful votes
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Better than pants
July 29, 2020

Lost money have not received shirt it's been 2.5 weeks no response from website. Stay away! Have attempted to contact website to no avail.

Date of experience: July 29, 2020
Illinois
1 review
9 helpful votes
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Two orders. I purchased four shirts early March for someone's birthday, still haven't recieved them. Horrible place

Date of experience: March 21, 2019
Texas
1 review
0 helpful votes
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The worst
August 19, 2020

DO NOT DO BUSINESS WITH THEM! You will never get your shirts, money, or anything. Stay as far away as possible.

Date of experience: August 19, 2020

Overview

The company is facing significant challenges regarding its reputation and customer service approach, as evidenced by numerous negative reviews highlighting severe delays in order fulfillment and a lack of communication. Customers frequently report difficulty in reaching the company for support, with many expressing frustration over unresponsive emails and phone calls. While there are isolated mentions of satisfactory product quality, the overwhelming sentiment suggests a pervasive distrust, with accusations of the company operating as a scam. Overall, the feedback indicates a critical need for improved customer service and reliable order processing to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
8
value
7
shipping
7
returns
6
quality
5