Betfair

I have been a Betfair user since early 2023, and my experience with them has been disastrous. After making an initial deposit of $35, I ended up losing nearly $1,000. I took a 6-month break from January to June 2024 to deal with personal issues and gambling addiction, returning to Betfair with restrictions on poker and casino games. I was doing fine, made some deposits, and even managed to win back some of my losses.

However, when I tried to withdraw my remaining balance of $277, Betfair froze my account without providing any explanation. They have been refusing to clarify why my account was restricted, continuously sending me vague responses like, "Unfortunately, we would not have any further information regarding the reason for the closure."

I tried to resolve this via customer support, but they blocked my email and gave me no other means of communication. When I threatened legal action, they offered me a measly $20 – which only confirms that they were trying to silence me rather than actually resolve the issue. If I was in breach of any terms, why offer compensation at all?

One of the support agents even admitted that they knew my case was wrong, saying, "I really wish I could do more for you, but unfortunately, my hands are tied." This shows that Betfair's support system is broken, and they are deliberately avoiding helping customers.

It feels like Betfair is systematically denying withdrawals from players who win or have deposited significant amounts of money. Based on my experience and many other negative reviews I've read, I do not recommend Betfair. They have terrible customer service, no transparency, and refuse to pay out winnings without any valid reason.

Be careful when using Betfair, as they may try to keep your funds and avoid resolving legitimate complaints.

Placed a bet on their new acca edge option which is a minimum of 5 selections. Basically if you get one selection incorrect, you get your money back. The only catch appeared to be that i had 7 selections which was about a 11/1 return, and with the acca edge it was reduced to 8/1, which is to cover their liabilities. One game was cancelled due to rain, anyone who bets knows the remainder of the bet will continue. All the games came in, the final game was 0-0. I did not even bother looking at cash out because, i knew I had my money back because of the acca edge option. The game ended 0-0 and when i went to see my balance, my stake was gone. Reason, acca edge bet voided. The information box that stated the deal, never mentioned no void option. But as soon as it comes to collect, they hide behind terms and conditions. Beware

I rarely bet on the horses but have a couple of quid on a few races in big meetings. I backed a horse today called speculative bid. It was left in the stalls in the big race. Immediately after the race there was a stewards inquiry and it was declared a non-runner. On T. V. within 10 minutes of the race the presenters said all the bookmakers would have to refund the stake and a rule 4 would apply. After a couple of hours my stake had not been refunded so I talked to someone on live chat. They said they don't pay out on anything after the weigh in on the exchange, it's somewhere in the fine print in their rules! Every other major bookmakers will refund from what I understand! For a company that large and that makes that much profit it's a disgrace! I'd advise people if you want to back a horse stick with Paddy Power they always seem to pay out on these sort of things.

I have played here. I feel they have been quite fair... won some lost some, right now am ahead about a grand... hope this helps. Best casino in NJ yet. I say this because when the online gaming started. I had problems with it because I had a Tracphone. And was unable to play at any casino in NJ. I borrowed my son's phone to register and when I did. Lost horrifically. Then I register with Mohegan Sun and lost terribly... Betfair is the the only online casino that I have won anything on. It take a long time though and patience...

Do not trust this company as there strategy is very clever in many different scenarios.
1. They conceal red card of football teams and shots on targets practically there stats are wrong.

2. Is you have games and your bet is looking good they remove the cashout option untill last game is finished and then they offer you penny's.

3. Operators hang up the phone when you complain and when you request a manager call back your always ignored very rude!

A VERY CLEVER COMPANY BEWARE DO NOT TRUST!

BET365 are much much better!

I switched over to Centrebet from Betfair about a year ago.

Betfair's site is difficult to understand and navigate. It's very resource heavy and not very aesthetically appealing. I always had trouble when browsing their site and when placing bets.

Even though their website leaves a lot to be desired their odds are very good in almost all cases.

Another thing I didn't like about Betfair was a random welcome phone call I got from them. I suppose it was supposed to give a personal touch, but I have to say I didn't appreciate it at all. I would rather get on with my betting and not have to deal with the company.
Would definitely not recommend Betfair. Centrebet is far superior, and there are a lot of other betting sites out there which I'm sure offer a better experience.

Betfair is as far as I know the largest internet bookmaker and betting exchange in the world. Now that InTrade closed down Betfair is just clearly the best for almost everything, probably giving you better odds than your local bookmaker. You can bet on everything from sporting events, horse racing and just about anything else you can think of. Be sure to check if online gambling is legal in your country because as we saw with InTrade you could lose a lot of money if your government decides to crack down (or the company goes belly up).

People are leaving Betfair in droves because of perceived manipulation of their markets. I'd always ignored it as 'sour grapes'. But recently I had my granddaughter around to watch a quarter final tennis match Jabeur v Liu, (which Jabeur was expected to win). They'd only played once previously against each other with Liu winning. We (my granddaughter and I) watched the match on television.

I opened Belfair on my laptop to see how trading was going. Both had won a set each, so you'd expect an open market. However before the start of the third set, all the money to win was going on Liu, this despite the fact that the first six games in the third set were pretty even with the score at 3-3.

The money still continued to be for Liu, (contrary to what we were watching on TV!) Again I'm just noting an observation, but were some people aware of something the rest of us did not know? Given the amount on money traded on Betfair alone, in the past this would have raised alarm at Betfair. But these days it no longer happens. Final comment from my granddaughter about Jabeur, "She stopped playing". Who knows if that's what happened. But as far as I'm concerned, its time to leave Betfair.

I won a lot of money in very little time last week on Betfair playing roulette and withdrew my money immediately. I played again the last 2 days and its clear something triggered in my account. I would play red/black and numbers (same numbers)... whenever I would bet under $100 the game seemed to be fair. When I would place a bet over $100 things got weird. I noticed the ball would spin around the wheel 3-4 more times than usual and it would always land on the same numbers depending on what I bet. If I had a big bet on red it would land on either 6,20, or 35. If I had a big bet on black it would always land on either 1 or 12. When I would play these numbers it would land on my regular numbers. When I played my numbers and the glitch numbers the ball would only go around the wheel 2 times then slam into a number that I was not playing. I played enough times to be certain of my hypothesis to the point where I was calling the number out loud that it would land on. Like I said I won a lot the first time so I was okay taking some losses to prove this was no coincidence. If anyone wants to take further action I would be happy to help as I have all of my bet history.

Well iv been a member for about 1 years now and i can confirm that there is not one more site i would ever use apart from Betfair if you are not to greedy and bet small amounts around 50p on slots and stick to around £5 per slot and change from one to the other you can make some good money sometimes and hit the jackpot iv won from a 50p bet 502 and also on jackpot darts placed a £1 bet on jackpot and won £2000 i was in shock just did not expect to win that amount from a £1 bet ITS THE BEST SITE FOR ME.

I've Just closed my account with Betfair, I have been a loyal customer throughout until this point. Their lack of assistance to customers via their service centre is shocking. I personally place it down to arrogance.

I made an error in the stake placement of a football bet. I called an hour prior to the start of the game to amend the stake or void the bet. As soon as I got through to the agent after holding in a queue his response was "sorry I'm having technical issues please call back". I tried to explain very briefly that it was essential i spoke to someone before kick off but before I could finish my sentence he cut me off and redirected me to the queue system. The sceptic in me suggests he didn't want to take the called and just wanted me off the phone.

I then tried to get through a further 5 times but each time I had to hold and couldn't get through. I eventually spoke to an advisor at half time to explain the situation and the poor service I had received. The advisor was very pleasant and understanding but basically said their is nothing she can do other that pass it to the traders to look at. This isn't the 1st time I've had issues, each time you are promised a call back which never materialises.

I am personally astonished that such a big company if not the leaders in the gaming industry have such a lack of empathy for their customers. I have deposited in excess of £4,000 in the last 6 months and that is how you get treated.

As a result they have lost a customer down to their arrogance and sheer disregard for customers.

On a positive note they are plenty of other betting companies that are happy to offer a good level of service and treat you like a valued customer.

Nothing pays out. Everything is rigged to pay out as little as possible. Impossible to win anything. Go somewhere else to play.

I beg you as fellow gamblers, do not ever use in-play cash out, it is the quickest way to being robbed by betfair. I am currently referred my case to the gambling commission, this is true known fact as a betfair representative online has proven this.
When you are watching your race live on TV it is in actual fact up to 7 seconds behind the actual event yet betfair's live feed link is in exact real time so you will always be up to 7 seconds behind betfair in live play.
This is why you will find you will press the cash out option and 99% of the time it will reject your request, this is because betfair are in advance knowledge of the race so therefore know sooner than you do, what your horse will do in the race. So you press cash out when you feel the time is right, the reality is you are up to 7 seconds behind real time even watching it live.
This gives betfair the time to reject your request when they know you will lose before you do, 7 seconds in a horse race is a monumental advantage betfair have against you and yet nowhere in their T&C'S do they state they have an unfair advantage on you.

It is a con, theft and unfair gambling, so if you have acomplaint like this, gather your information and go to the gambling commission.

Beware, anybody who uses cash out in live play, you cannot win.

Ask yourselves this gambling people, would you take a bet with somebody who knew the result before you? So think on and BEWARE