Best Of SignsReviews 826

I ordered a poster and metal frame, but never received the metal frame. I submitted an order issue but haven't heard back in over a week. I do not recommend ordering from this company.

I paid for expedited service and the order arrived 5 days late. I sent multiple messages to customer service and received no response. The product was exactly what I wanted, but the service was unacceptable.

I called customer service before my purchase to ask a few questions about the banner. They assured me my product would be exactly what I wanted. When I received the banner it was beautiful!

Put in a ticket have called sign has huge scratches in them. No response to ticket

I have a VERY large order and paid over $2,000 for expressed shipping and only the hardware arrived which made my entire order useless. The printed portion of my order never arrived. Because the shipping details received did not detail how many boxes were in the shipment, UPS could not track the boxes as they all showed delivered when in fact they were not. So there was no way to search for the missing printed material. The entire order was worthless and I still have not received my full refund I have requested.

Never again! Don't even know about the product because I couldn't get past design. Paid for designer and could never get an answer! Emails, phone calls, over and over back and forth! Crazy! Never again is all I can say in 2 words.

After wasting time trying to work with customer service and getting nowhere, I asked for my order to be canceled and refunded more than once and it has yet to be done. I do not have them, I do not want them, and I want a refund, please and thank you. I can't rate a product I didn't receive and the website is not conducive to completing the type of work and shipping I need.

Quality is a lot more cleaner and clear than I even imagined. Will definitely do business with you again

Great products. Everything arrived perfectly! Communication was spot on. Very happy purchase!

From start to finish it was a seamless process. My blind looks great

This was my first time working with your company. I've worked with several other vendors in the past, and their processes were generally very straightforward. However, my experience with Best of Signs was a bit different. I chose your company because your website indicated that you are conveniently located near my corporate office. Based on that information, I requested a quote for six blade flags with hardware. I was not aware that the quote I received did not include shipping, taxes, or additional fees. When I proceeded to pay for the order, I was surprised to see that the shipping cost was over $200. My corporate office only approved the amount that was initially quoted by Best of Signs, so I opted for the free shipping option. At no point during the ordering process—either on the website or in my communications—was it made clear that selecting free shipping would mean the products would be shipped internationally. This was particularly confusing since your site advertises over 1,000 warehouse locations and a 48-hour turnaround time. Given that my office is only 20 minutes away from your listed location, I fully expected the order to be fulfilled locally. After several conversations with your customer service team, I appreciate that they were able to lower the shipping cost and ensure my order was delivered by the required date. The products arrived on time and looked great—thank you for resolving the issue. I encourage you to review and revise your ordering process to ensure transparency regarding pricing, shipping origins, and delivery expectations—both online and in verbal communications. Thank you again for your support.

We ordered 2 different 8'x8' banners. They are perfect. Quality of fabric and printing are both excellent. Took 2 weeks from ordering to receive them, so not super fast but that wasn't a problem. All in all it was an easy process and we are very happy.

We received our artwork same day and had to request 3 changes for miscommunication but all within a few hours and same day as order. We paid extra for shipping date deadlines for an event but the banners arrived after the event. Our car magnets never arrived and we never received email for them, etc. though we were charged. After a considerable amount of time waiting, we contacted the company and the email entered must have been wrong. But no one attempted to reach out to us by phone or any other manner. We did not get the items for our event and requested them to be refunded.

Easy website, great prices, communication, and end product.

I was skeptical at first to order the banner because if it doesn't turn out right then it's wasted money. I sent in the logos for the design I wanted. Initially the proof they sent wasn't what I wanted. The user experience from the site was a bit confusing. So, I called customer service and had them add the comments for my requested changes and they updated the notes for their designers. The call experience was very helpful and they resent a new proof quickly. Once I approved the proof, it shipped fast. It's perfect! They nailed the design. The print is clear. 12/10 recommend. I'd use them again for my next banner need. I only ordered the banner and had my own stand and it fit perfectly. Great job all around. Very very satisfied with this experience.

I do not have the time or patience to write fully about my experience, but having place two separate orders and both orders fraught with miscommunication and problems has been a most frustrating experience. Even as of this moment I am dealing with yet another problem from my original order. Your lack of timely communication is simply unacceptable.

Terrible customer service. Empty promises. I will never use them again.

Best of Signs goes the extra mile to ensure print quality of product is of the highest possible quality.

Shipping on my last order has been miserable. I paid extra for the expedited shipping, got only half of my order. When I called to find out about the second half of my order, was told to wait a day or two longer. Still no order. Called back again and was told that it had been delivered already. Come to find out that it wasn't my order and the delivery was on the opposite side of the country. Was told they would send out another order I was informed them that it would be missing the target date (4th of July) and was that was the reasoning for the expedited delivery. Now it has again failed to be delivered on date that they stated that it would be. Called again and told to call back the nest day to see about the delivery. So now we start the whole "where's my order again tomorrow".