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bestofsigns.com
Atlanta, GA, United States
+25
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Best Of Signs Reviews Summary

The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.

This summary is generated by AI, based on text from customer reviews

service
347
quality
783
This company responds to reviews on average within 0 days

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10,195 reviews
Illinois
1 review
0 helpful votes
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Awesome
April 1, 2021
Updated review

A lot of great things to choose from. There was so many options

Date of experience: April 1, 2021

A lot of great things to choose from
March 5, 2021
Previous review

A lot of great things to choose from.

Date of experience: March 5, 2021
Georgia
1 review
0 helpful votes
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Great product at a great price!
March 12, 2021
Updated review

Great product at a great price and great service so far

Date of experience: March 12, 2021

Great product at a great price and great service so...
February 20, 2021
Previous review

Great product at a great price and great service so far

Date of experience: February 20, 2021
Arizona
1 review
0 helpful votes
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Was offered 20% off to sign up but only allowed 10% off. The maximum was only $50 so my savings was the same. But the "bait and switch" left a poor taste.

Date of experience: March 10, 2021

Was offered 20% off to sign up but only allowed 10%...
March 20, 2021
Previous review

Was offered 20% off to sign up but only allowed 10% off. The maximum was only $50 so my savings was the same. But the "bait and switch" left a poor taste.

Date of experience: February 18, 2021
Texas
1 review
0 helpful votes
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Terrible Customer Service, Great product
April 1, 2021
Updated review

The chatbox, my 5 phone calls, and the email support were all extremely unhelpful. Commuication was a nightmare. I had trouble uploading my correct art files 3 different ways (they told me to try the drive, email, and through the site - all did not work and it was an approved photoshop file). The only helpful person was Betsy. If it hadn't been for our phone call, I would have canceled my order.

Date of experience: March 2, 2021

The chatbox was extremely unhelpful
March 11, 2021
Previous review

The chatbox was extremely unhelpful. I had communication issues over the phone. And my art file wouldn't upload even though it was the right MB and photoshop file. I think tried to upload my artwork on the HQ drive and it said it was full. So I had to call a 3rd time to get an email address to send my artwork to.

Date of experience: February 9, 2021
Mississippi
1 review
0 helpful votes
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Air waver
March 30, 2021
Updated review

I found your website very difficult to navigate. The ordering and selection process is not user friendly.

Date of experience: February 28, 2021

I found your website very difficult to navigate
March 8, 2021
Previous review

I found your website very difficult to navigate. The ordering and selection process is not user friendly.

Date of experience: February 6, 2021
Florida
1 review
0 helpful votes
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Sneeze guards
February 18, 2021
Updated review

No instructions in the box. Had to call and have them emailed. The ends of the aluminum were extreamly sharp. I did not realize that the clear plastic was going to be like a shower liner. One of the polls was bend and made it very hard to put together. All in all. It will do what we need it to do but not really impressed with it. Also, the stands don't stay on the aluminum. They just fall off every time you move or lift up the panels. The sticky tape in the footers came OFF on the tab you pull off. It did not stay sticky on the inside of the footer stand.

Date of experience: February 18, 2021

Quick and easy
January 28, 2021
Previous review

Quick and easy

Date of experience: January 28, 2021
Alabama
1 review
0 helpful votes
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Vinyl signs
February 18, 2021
Updated review

We bought two vinyl car signs for the windows. They never made it on the window because when we took the backing off the sign messed up leaving the sign unusable. I'm sure it was user error. The graphics on the sign were awesome!

Date of experience: February 18, 2021

Easy to use and great prices!
January 28, 2021
Previous review

Easy to use and great prices!

Date of experience: January 28, 2021
California
1 review
0 helpful votes
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Custom Static Clings
February 14, 2021
Updated review

Worked with Arthur and he was very helpful, understanding of my unique request and patient.

Date of experience: February 14, 2021

Worked with Arthur and he was very helpful, understanding...
January 25, 2021
Previous review

Worked with Arthur and he was very helpful, understanding of my unique request and patient.

Date of experience: January 25, 2021
Florida
1 review
0 helpful votes
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Excellent job and service!
February 12, 2021
Updated review

Top notch service and dedication from the design team

Date of experience: February 12, 2021

Top notch service and dedication
January 22, 2021
Previous review

Top notch service and dedication

Date of experience: January 22, 2021
Florida
1 review
0 helpful votes
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Great quality and price
February 4, 2021
Updated review

Prompt, easy and exceptional quality. My third order and very satisfied

Date of experience: February 4, 2021

Prompt, easy and exceptional quality
January 15, 2021
Previous review

Prompt, easy and exceptional quality. My third order and very satisfied

Date of experience: January 15, 2021
California
1 review
0 helpful votes
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Great overall service
December 21, 2020

Great customer service, great turnaround time, great online experience

Date of experience: December 21, 2020
North Carolina
2 reviews
0 helpful votes
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Need to make the site more user friendly
July 25, 2020
Updated review

I wanted to get another vinyl banner but the second one required me to send art work via email. My first order allowed me to upload the artwork and to review the finished product. I am going to try and order that second banner again but will only do so if I can download the artwork at the time of order and not under separate cover.

Date of experience: July 25, 2020
Banner B. — Best Of Signs Rep
over a year old

Hello Deborah. The option to upload artwork is indeed available for all custom printed products. We see that you were able to place a second order with the artwork uploaded. Please note that the preview shown while placing the order is just the raw artwork you upload/design. Our pre press team works on each file to ensure it meets the parameters required for printing. If changes are made or if the file is not suitable for printing, we also notify you and seek your approval to proceed.


I wanted to get another vinyl banner but the second...
July 15, 2020
Previous review

I wanted to get another vinyl banner but the second one required me to send art work via email. My first order allowed me to upload the artwork and to review the finished product. I am going to try and order that second banner again but will only do so if I can download the artwork at the time of order and not under separate cover.

Date of experience: July 15, 2020
Ohio
1 review
0 helpful votes
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AMAZING
July 25, 2020
Updated review

I was hesitant on your products because of the cheap price. I did my HW and looked up reviews and they seemed to be all good. I am happy to say I am 100% pleased with my order and the customer service. I will be ordering more banners again soon! GREAT JOB!

Date of experience: July 25, 2020

Easy to use
July 14, 2020
Previous review

Easy to use. Only problem is I could not review the signs

Date of experience: July 14, 2020
Maine
2 reviews
0 helpful votes
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Sign review
July 24, 2020
Updated review

Image quality was ok. It will work for what I need it for. Just wish it was a little better. I understand you can only work with what images you have

Date of experience: July 24, 2020

As long as I get what I ordered, depending on the quality...
July 8, 2020
Previous review

As long as I get what I ordered, depending on the quality of the imagery we shall see. Good Luck! Thank you.

Date of experience: July 8, 2020
Florida
2 reviews
0 helpful votes
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Thank you
July 22, 2020
Updated review

Great but more font choices would be nice. Thank you.

Date of experience: July 22, 2020

Great but more font choices would be nice
July 9, 2020
Previous review

Great but more font choices would be nice. Thank you.

Date of experience: July 9, 2020