business logo of Best Of Signs

From the business


bestofsigns.com
Atlanta, GA, United States
+25
How would you rate Best Of Signs?
grey star
grey star
grey star
grey star
grey star

Best Of Signs Reviews Summary

The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.

This summary is generated by AI, based on text from customer reviews

quality
790
This company responds to reviews on average within 0 days

Instant Feedback

10,226 reviews
Utah
1 review
0 helpful votes
Follow Alexis A.
Unfollow Alexis A.
Send Message
Share Review
Report Review

Great service and quick turn around time.
October 21, 2024

Easy and very affordable. I appreciated the great service and quick turn around time.

Date of experience: October 9, 2024
Veeni M. — Best Of Signs Rep
9 months ago

Hey Alexis! We are delighted to hear that you are pleased with our ordering process and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oklahoma
1 review
0 helpful votes
Follow Sara O.
Unfollow Sara O.
Send Message
Share Review
Report Review

Never received my sign.
October 17, 2024
Updated review

User friendly web site. I never received my sign. And there was a communication barrier with the customer service representative.

Date of experience: October 7, 2024
Veeni M. — Best Of Signs Rep
9 months ago

Hi Sara, we deeply regret the trouble caused to you. Your concern has been re-escalated to the team. Our team will connect with you at the earliest. Your patience is deeply appreciated.


User friendly web site
August 23, 2024
Previous review

User friendly web site. I am waiting on the proof.

Date of experience: August 13, 2024
Maine
1 review
0 helpful votes
Follow Evelyn T.
Unfollow Evelyn T.
Send Message
Share Review
Report Review

Happy Customer
October 16, 2024

The design process was fun and relatively easy to do. Better than all the others I've tried.

Date of experience: October 6, 2024
Veeni M. — Best Of Signs Rep
9 months ago

Hey Evelyn! We are delighted to hear that you are pleased with our process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
Follow Pam N.
Unfollow Pam N.
Send Message
Share Review
Report Review

Great shopping and delivery experience.
October 13, 2024

It was very easy and fast to order all from my computer and the team contacted me right away to get artwork approved.

Date of experience: October 3, 2024
Veeni M. — Best Of Signs Rep
9 months ago

Hey Pam! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
Follow Lori M.
Unfollow Lori M.
Send Message
Share Review
Report Review

Great experience!
October 4, 2024

Easy to design on the website. Great price. Received quickly. Great quality product.

Date of experience: September 24, 2024
Maryland
1 review
0 helpful votes
Follow Sandra F.
Unfollow Sandra F.
Send Message
Share Review
Report Review

Outstanding service.
October 2, 2024

Easy Outstanding service. Good communication and quality product. Great price. Highly recommend. Order and great price. *************************************************************************************

Date of experience: September 22, 2024
Oregon
1 review
0 helpful votes
Follow Shirley C.
Unfollow Shirley C.
Send Message
Share Review
Report Review

Signs were great - accessories not so much
September 29, 2024

The quality of the printing and the outdoor signs were excellent, arrived promptly, pricing excellent. The plastic hook hangers were not strong enough to withstand weight for very long. I couldn't use them at all.

Date of experience: September 19, 2024
North Carolina
1 review
0 helpful votes
Follow Vickie B.
Unfollow Vickie B.
Send Message
Share Review
Report Review

V
September 25, 2024

Very easy to design on line - price is reasonable and love the flexibility. Very happy with the garden flags and vinyl banner

Date of experience: September 15, 2024
Washington
1 review
0 helpful votes
Follow Betty P.
Unfollow Betty P.
Send Message
Share Review
Report Review

Vinyl Banners
September 24, 2024

You all have been so helpful! I had to cancel and reorder due to an error on my part and everyone was so helpful.

Date of experience: September 14, 2024
Ohio
1 review
0 helpful votes
Follow tiffany a.
Unfollow tiffany a.
Send Message
Share Review
Report Review

Initial impression was fine. Pricing was fine. I had messaged for questions on my design and never heard back so I figured everything out on my end and submitted the order. (I waited for a week for a response and just assumed no one got my question.) I clicked the option to submit order as is and opt out for a proof to need approval because it would delay shipping. 5 days later I receive an email that my order needed a proof approval. (Again, I had opted out of that because I needed the item by a certain date.) I called up the company asking why this happened and they said because of a prior message I had written. (Never heard back from them and already had submitted my design and placed my order.) I asked them why i never received a notice before a day before I was supposed to get my item and they told me I should have logged onto my account and looked. (I had already approved my design at this point. Why would I physically log into my account when I had already received a notice that it was scheduled for delivery?) So, I ask for a partial refund on shipping because of the inconvenience of me having to reschedule the person I had paid to mount my sign and now I had to wait an additional 5 days to receive my order and had paid extra for express shipping. I was denied the refund claiming I must have misunderstood the order confirmation and sometimes they'll adjust the proof on their end if the design wasn't correct. So, I logged in to my account to approve the "changes" and absolutely no changes were made to the design. It was exactly the design I had approved and paid for and created myself. Did not make sense to me why they would keep the exact same design and claim to have adjusted it. Just seemed like they were behind on orders and like to charge people and not deliver on what was paid for. It's a shame because I already had additional orders pending for future products and I do not plan on using them moving forward. Terrible

Date of experience: September 10, 2024
Washington
2 reviews
0 helpful votes
Follow Kali P.
Unfollow Kali P.
Send Message
Share Review
Report Review

Outdoor sign
September 13, 2024

This was a good experience. We will be back to order more signs. Thank you

Date of experience: September 3, 2024
Colorado
1 review
0 helpful votes
Follow Theresa L.
Unfollow Theresa L.
Send Message
Share Review
Report Review

This was recommended to me by a friend and I am so glad she did. Prices were good design help was amazing and shipping was fast exactly precisely what we needed.

Date of experience: September 2, 2024
Florida
3 reviews
0 helpful votes
Follow William R.
Unfollow William R.
Send Message
Share Review
Report Review

Insecurity
September 11, 2024
Updated review

I encountered a situation in which the vendor waffled on the quality of his/her product.

Date of experience: September 1, 2024

Had to return three times to get my data correct
August 19, 2024
Previous review

Had to return three times to get my data correct.

Date of experience: August 9, 2024
Florida
1 review
0 helpful votes
Follow Barbara D.
Unfollow Barbara D.
Send Message
Share Review
Report Review

Happy Customer!
August 29, 2024

Easy to use site. The only problem I have is that we have tinted windows in the truck it does not show through the windows.

Date of experience: August 19, 2024
Washington
1 review
0 helpful votes
Follow CaNotary C.
Unfollow CaNotary C.
Send Message
Share Review
Report Review

Great quality products. I am a repeat customer
August 26, 2024

Customer was great. Helped me with the proper banner I ordered in White.
THank you

Date of experience: August 16, 2024
Delaware
1 review
0 helpful votes
Follow Kristen K.
Unfollow Kristen K.
Send Message
Share Review
Report Review

The design was easy and items were perfect HOWEVER, the items were ordered on Monday needed for a Wednesday event. Best of Signs advertises overnight delivery so I took advantage. But despite paying the $80 overnight fee the items order Monday didn't arrive until THURSDAY. The day AFTER the event.

Date of experience: August 12, 2024
Veeni M. — Best Of Signs Rep
12 months ago

Hi Kristen! Thank you for your feedback. We're glad to hear that you were satisfied with the quality and design of the items. However, we sincerely apologize for the delay in delivery. This is certainly not the experience we aim to provide, and we'll be reviewing this situation with our shipping partners to prevent future occurrences. If there's anything we can do to make this right other than the resolution offered, please don't hesitate to reach out to us.


Appreciate how easy it is to design and process a creation!
August 1, 2024
Previous review

Appreciate how easy it is to design and process a creation!

Date of experience: July 22, 2024
New York
1 review
0 helpful votes
Follow Karen A.
Unfollow Karen A.
Send Message
Share Review
Report Review

Very pleased with results
August 17, 2024

Easy to order and design. Best of signs reached out prior to printing final item to make sure it looked as I wanted. The tablecloth was of much better quality than I expected. It will last for our historical society for years and we now have a professional, noticeable table at our events. I thought there would be a seam in the cloth since I didn't pay extra for seamless but there wasn't. Possibly since our print was a simple 2 color they threw in the seamless version at no cost? Not sure but am very pleased with the results.

Date of experience: December 9, 2024
Veeni M. — Best Of Signs Rep
12 months ago

Hey Karen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Missouri
1 review
0 helpful votes
Follow Julie S.
Unfollow Julie S.
Send Message
Share Review
Report Review

Jim The Wonder Dog - State of Missouri
August 16, 2024
Updated review

I first obtained 2 banners then after the fact got a third! Can't beat the Prices! Super Easy to Place Order. The finished product was just what I wanted, and they made it easy. I requested a specialist as had some issues with design, which were fixed promptly! So excited to use them and show them off!

Date of experience: August 6, 2024
Veeni M. — Best Of Signs Rep
12 months ago

Hey Julie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Can't beat the Prices!
July 27, 2024
Previous review

Can't beat the Prices! Super Easy to Place Order.

Date of experience: July 17, 2024
New Jersey
1 review
0 helpful votes
Follow Marianne F.
Unfollow Marianne F.
Send Message
Share Review
Report Review

Beyond call of Duty
August 4, 2024
Updated review

Had to chat 2x and reps were very helpful. They reworked the design for me for better resolution and were in communication and made the deadline. So grateful.

Date of experience: July 25, 2024
Veeni M. — Best Of Signs Rep
over a year old

Thank you, Marianne, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


Had to chat 2x and reps were very helpful
July 15, 2024
Previous review

Had to chat 2x and reps were very helpful. I cant wait to see the product.

Date of experience: July 5, 2024
New York
1 review
0 helpful votes
Follow Clifton E.
Unfollow Clifton E.
Send Message
Share Review
Report Review

VINYL BANNER
July 31, 2024

Easy to create banner. Great quality and don't have to wait long for product.

Date of experience: July 21, 2024
Veeni M. — Best Of Signs Rep
over a year old

Hey Clifton! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!