The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.
This summary is generated by AI, based on text from customer reviews
Easy and very affordable. I appreciated the great service and quick turn around time.
User friendly web site. I never received my sign. And there was a communication barrier with the customer service representative.
Hi Sara, we deeply regret the trouble caused to you. Your concern has been re-escalated to the team. Our team will connect with you at the earliest. Your patience is deeply appreciated.
User friendly web site. I am waiting on the proof.
The design process was fun and relatively easy to do. Better than all the others I've tried.
Hey Evelyn! We are delighted to hear that you are pleased with our process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was very easy and fast to order all from my computer and the team contacted me right away to get artwork approved.
Hey Pam! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to design on the website. Great price. Received quickly. Great quality product.
Easy Outstanding service. Good communication and quality product. Great price. Highly recommend. Order and great price. *************************************************************************************
The quality of the printing and the outdoor signs were excellent, arrived promptly, pricing excellent. The plastic hook hangers were not strong enough to withstand weight for very long. I couldn't use them at all.
Very easy to design on line - price is reasonable and love the flexibility. Very happy with the garden flags and vinyl banner
You all have been so helpful! I had to cancel and reorder due to an error on my part and everyone was so helpful.
Initial impression was fine. Pricing was fine. I had messaged for questions on my design and never heard back so I figured everything out on my end and submitted the order. (I waited for a week for a response and just assumed no one got my question.) I clicked the option to submit order as is and opt out for a proof to need approval because it would delay shipping. 5 days later I receive an email that my order needed a proof approval. (Again, I had opted out of that because I needed the item by a certain date.) I called up the company asking why this happened and they said because of a prior message I had written. (Never heard back from them and already had submitted my design and placed my order.) I asked them why i never received a notice before a day before I was supposed to get my item and they told me I should have logged onto my account and looked. (I had already approved my design at this point. Why would I physically log into my account when I had already received a notice that it was scheduled for delivery?) So, I ask for a partial refund on shipping because of the inconvenience of me having to reschedule the person I had paid to mount my sign and now I had to wait an additional 5 days to receive my order and had paid extra for express shipping. I was denied the refund claiming I must have misunderstood the order confirmation and sometimes they'll adjust the proof on their end if the design wasn't correct. So, I logged in to my account to approve the "changes" and absolutely no changes were made to the design. It was exactly the design I had approved and paid for and created myself. Did not make sense to me why they would keep the exact same design and claim to have adjusted it. Just seemed like they were behind on orders and like to charge people and not deliver on what was paid for. It's a shame because I already had additional orders pending for future products and I do not plan on using them moving forward. Terrible
This was a good experience. We will be back to order more signs. Thank you
This was recommended to me by a friend and I am so glad she did. Prices were good design help was amazing and shipping was fast exactly precisely what we needed.
I encountered a situation in which the vendor waffled on the quality of his/her product.
Had to return three times to get my data correct.
Easy to use site. The only problem I have is that we have tinted windows in the truck it does not show through the windows.
Customer was great. Helped me with the proper banner I ordered in White.
THank you
The design was easy and items were perfect HOWEVER, the items were ordered on Monday needed for a Wednesday event. Best of Signs advertises overnight delivery so I took advantage. But despite paying the $80 overnight fee the items order Monday didn't arrive until THURSDAY. The day AFTER the event.
Hi Kristen! Thank you for your feedback. We're glad to hear that you were satisfied with the quality and design of the items. However, we sincerely apologize for the delay in delivery. This is certainly not the experience we aim to provide, and we'll be reviewing this situation with our shipping partners to prevent future occurrences. If there's anything we can do to make this right other than the resolution offered, please don't hesitate to reach out to us.
Appreciate how easy it is to design and process a creation!
Easy to order and design. Best of signs reached out prior to printing final item to make sure it looked as I wanted. The tablecloth was of much better quality than I expected. It will last for our historical society for years and we now have a professional, noticeable table at our events. I thought there would be a seam in the cloth since I didn't pay extra for seamless but there wasn't. Possibly since our print was a simple 2 color they threw in the seamless version at no cost? Not sure but am very pleased with the results.
Hey Karen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I first obtained 2 banners then after the fact got a third! Can't beat the Prices! Super Easy to Place Order. The finished product was just what I wanted, and they made it easy. I requested a specialist as had some issues with design, which were fixed promptly! So excited to use them and show them off!
Hey Julie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Had to chat 2x and reps were very helpful. They reworked the design for me for better resolution and were in communication and made the deadline. So grateful.
Thank you, Marianne, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Had to chat 2x and reps were very helpful. I cant wait to see the product.
Easy to create banner. Great quality and don't have to wait long for product.
Hey Clifton! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Alexis! We are delighted to hear that you are pleased with our ordering process and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!