The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.
This summary is generated by AI, based on text from customer reviews
I usually use vistaprint for all my printing services. But when I needed a customized banner I gave best of signs a chance.
Hey! Thank you for giving Best of Signs a chance for your customized banner! We're honored to be considered alongside Vistaprint. We hope the final product exceeds your expectations. If you need any further assistance or have more printing needs in the future, we’re here to help!
The ordering process was great. The prices were great. The support was great. I even got some of my items early and the wall decals and large aluminum signs were exceptional for the price.
I did, however, order many stickers for labeling doors, items, and bumper stickers that should all have had a white background. They all came wtih a bluish/purple hue. Since the lettering was blue, I thought that maybe there had been contamination with the print. Feedback from the company said that the printing was fine but the background vinyl is that color and the prints came we seen in the proof. Since their proof (and the files I submitted) had white backgrounds, I would have to disagree. It's unfortunate in that the printing on the vinyl is great. It's just too bad they can't find a supplier that provides an actual while for their vinyl. If the stickers/decals are a full color, I imagine it would also be great, but don't expect a whilte.
Hey Lauren! Thank you for your feedback! We’re thrilled to hear that your overall experience has been positive. We would like to kindly clarify that there doesn’t appear to be an error with your order; it seems to be a matter of print contamination. Our team has already been in communication with you, and if you have any further concerns, please feel free to reply to the same email. If you need any additional assistance, don’t hesitate to reach out!
The banners we received have been a good quality, a very fair price and have helped add more color to our Farmers Market.
Hey Jonna! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
High-quality materials, competitive pricing, and reliable shipping. Customer service is top-notch, always ready to assist with custom needs. Perfect for professionals seeking durable and versatile products for all types of signage projects
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good price good quality, they deliver the order on time, I highly recommend this place
Hey Abdul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good. I looked at other sites but this one had the best quality at the best price.
Hey Bobby! Thank you for your feedback! We’re thrilled to hear that you found our decals to be the perfect combination of quality and price compared to other sites. If you have any future projects or need assistance, we’re always here to help. We look forward to serving you again!
Varun Mehta was very good in helping me place my order on line. It was hard to place an online order for the customizations I wanted but Varun did great helping me and answering my questions. I would order again from Best Of Signs.
Thank you, Rowena, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great and easily ordering. Beautiful. Store sign. Will welcome my customers with a color bright sign of my name
I need this by Oct 31st... lets get it done and they were able to do it
Hey Jean! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I need this by Oct 31st... lets get it done
I love your service. Thanks i appreciate the good work. Thanks
Hey Dana! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The design process was fairly clear. The order finalization process was time consuming, in as much as the page gives the option to have a different shipping address from the billing address, and then rejected the billing address for being a P.O. Box. Many companies receive their invoices at a P.O. Box, so this should be a natural option, versus the physical, shipping / delivery address. Having received the decals, I am looking forward to installing and enjoying, what I hope to be, a heightened level of decor in the office.
Hey Bob! Thank you for sharing your experience! We're glad to hear that the overall process was positive and that you're excited to install the decals. We also appreciate your feedback regarding the billing address issue, and we'll definitely take that into consideration for future improvements. We strive to make the ordering process as smooth as possible, and your insight helps us get closer to that goal. We hope the decals bring a fresh look to your office, and if you need anything in the future, we're here to assist!
The design process was fairly clear. The order finalization process was time consuming, in as much as the page gives the option to have a different shipping address from the billing address, and then rejected the billing address for being a P.O. Box. Many companies receive their invoices at a P.O. Box, so this should be a natural option, versus the physical, shipping / delivery address.
I ordered 2 4x8 banners to promote a weekly fundraiser for my nonprofit dog rescue. I hired their designer so the banner would be eye catching. I will admit, I did approve the proof, but apparently I should have looked a little closer. Even after getting the banners, I didn't notice it. It took a customer pointing it out 😳 before I realized they had misspelled Thursday. This is a common word and spell check is available so in my defense I didn't look closely at the common words 🤦🏻. But I reached out to them and they agreed it was a mistake on their side and offer to reprint and expedite the order to replace the banners at no cost to me. They are amazing to work with! But FYI…. Do double the spelling of all words before approving 🤣🤣.
Hey Ginger! Thank you for your feedback, and we're so glad we were able to resolve the issue for you! It's understandable that a small oversight can happen, and we truly appreciate your understanding. We'll make sure to double-check everything in the future, and we recommend giving a second glance to all details, especially common words. It's great to hear you're happy with how we handled the situation. We're always here to help, and we look forward to working with you again!
I do not like that my previous designs are not saved for me to go back and order in different sizes or styles. I can only reorder same thing for only 6 months. If I want to change size. I have to completely start over. 😢
Great quality product, fast service and very helpful customer service.
Thank you, Robert, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great assistance with ordering on phone. I got detailed explanations to assist me with ordering on my phone.
Thank you, Clara, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Easy tu buy. And high quality. I recommend this company a lot
Hey Jeff! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very reasonable cost but with that and what they don't tell you is orders come from China so it has to go through customs. I paid for expedited shipping to arrive on a Friday when I ordered it on a Monday however it did not come and was 3 days late.
Hey Henry! Thank you for your feedback regarding your recent order! We're glad to hear you were pleased with the quality of the vinyl banner and found it to be reasonably priced. However, we sincerely apologize for the delay in delivery and any inconvenience this may have caused. We appreciate your understanding that international shipping can sometimes result in customs delays, despite expedited shipping options. Your feedback is invaluable, and we will work to improve our communication regarding shipping timelines. If you have any further questions or need assistance, please feel free to reach out. We're here to help!
Very reasonable cost and great options for quick shipping
Easy and very affordable. I appreciated the great service and quick turn around time.
Hey Alexis! We are delighted to hear that you are pleased with our ordering process and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
User friendly web site. I never received my sign. And there was a communication barrier with the customer service representative.
Hi Sara, we deeply regret the trouble caused to you. Your concern has been re-escalated to the team. Our team will connect with you at the earliest. Your patience is deeply appreciated.
User friendly web site. I am waiting on the proof.
The design process was fun and relatively easy to do. Better than all the others I've tried.
Hey Evelyn! We are delighted to hear that you are pleased with our process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Kina! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!