The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.
This summary is generated by AI, based on text from customer reviews
Easy to use and product came out great. Very happy with the overall experience.
Horrible experience all the way around. I Never received my banners nor refund
Hello Amanda, we apologize for the inconvenience. We strive to provide efficient service to every customer, and it's unfortunate that you encountered an issue. Rest assured; our team will reach out soon to address your concerns.
Lets see how the product comes out. It was very user friendly.
Hey Connie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Having purchased banners for my business in the past I knew I could count on the amazing quality and service of BOS. I was not disappointed! When my latest banner arrived I couldn't wait to see how it turned out. It was excellent in every detail. The material, print quality and attention to detail along with fast turnaround were exceptional. I won't shop anywhere else.
Hey Billie! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is my second time purchasing from Bestofsigns
I paid for expedited shipping and it was late by 3 days. I contacted the company and asked for my shipping back and they gave me half. I was pleased with my product and the signs looked great but the color was a little lighter then expected. All in all I will order from this company again the prices were very reasonable.
Hey Kris! We appreciate you taking the time to share your experience with us. We're glad to hear that you were pleased with your product and that the signs looked great. We apologize for the delay in your expedited shipping and appreciate your understanding regarding the partial refund. Your satisfaction is important to us, and we’re happy to know that our reasonable prices and overall experience will bring you back for future orders. Thank you for your support—we look forward to serving you again!
Amazing prices and great quality items with fast shipping. Our companies use them monthly!
Hey Daniel! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Customer service is terrible late shipments only respond in the middle of the night and wrong. Product sent
Hello Reggie, we apologize for the inconvenience you’ve experienced. We strive to deliver products on time, following the approved artwork, and to provide efficient service to every customer. It’s unfortunate that you encountered this issue. Rest assured; our team will reach out to you soon to address your concerns.
I love everything about the process and the service thus far but I hate being told you get free shipping and then at check out there is a hidden fee from the shipping affiliate. Please give people a transparent experience.
The designers worked hard with me to make sure the images were top notch. I am so happy with the printing and the customer service through the design process. The cutting and perforation is not good. The boxes are incredibly difficult to fold and the tabs and slots don't fit. The panel is too short to reach the slot. I have lots of box folding experience so I am confident this is a manufacturer issue.
Hi Elizabeth, Thank you for your kind words about our service and process. We truly appreciate your feedback and understand your frustration regarding the shipping charge. We strive to provide a transparent and seamless experience. For future reference, we do offer Super Saver shipping on orders over $99, which can help reduce shipping costs. We will also take your feedback into account to make sure our shipping details are communicated more clearly to avoid any confusion.
We understand the importance of sticking to a budget and meeting deadlines, and we truly appreciate your order. If you have any other questions or need assistance in the future, please don’t hesitate to reach out.
Thank you for your understanding, and we hope to have the opportunity to serve you again.
I create my print but they always make it better. This company is the best. They do an amazing job every time!
Hey Michelle! Thank you for your kind words! We’re thrilled to hear that you trust us to bring your designs to life and that we continue to exceed your expectations. It’s our pleasure to deliver top-quality results every time. We truly appreciate your continued support and look forward to working with you again soon!
The printing was good, just like I wanted. I had ordered before, and they weren't very fast, but this time they were super quick! Definitely happy with the improvement. Will order again!
Hey Sonia! Thank you for your kind words! We're glad to hear that you're happy with the printing and noticed the improvement in our speed. We truly appreciate your continued support and look forward to serving you again! If you have any questions or need assistance, please don't hesitate to reach out to us. We're here to help and want to make sure everything goes smoothly for you.
Placing the order was super quick and easy, and I loved the convenience of being able to pay through my Amazon account. Such a seamless experience!
Hey James! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Beautiful sign! Was shipped quickly. Looks great on our wall!
Thank you, Laurie, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Best of Signs was very responsive to my request for larger lower case letters, they delivered on time and high quality.
Thank you, Jerry, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
High quality banner. Very satisfied with the image! Shipped and received a week earlier than scheduled. Great service.
Hey Emmanuel! Thank you for your feedback! We're glad to hear that you found the process fast and easy. We’re confident you’ll be pleased with the product once it arrives, and we look forward to hearing your thoughts. If you need any assistance, feel free to reach out.
Very pleased with the production team's effforts in making a quality log on my banner from a low quality image. Price was very reasonable and arrived in plenty of time for my expo
Hey Ed! Thank you for your feedback! We’re so glad to hear that you were pleased with the quality of the banner, especially with how the team worked with your image. It’s great to know the price, shipping, and timely delivery met your expectations. We appreciate your trust in us and look forward to helping with any future orders!
Didn't not receive the order and still trying to get it resolved, weeks later after numerous emails.
Hi Jennifer, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Everything was great - the review process, delivery, pricing.
Thank you, Amy, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
It is easy to place an order and easy to see your options, the designers gives you amazing recommendations.
Hey Marlene! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I bought this for my remote control driveway block. These only come with a no parking notification as a letter P with a slash through it. I bought the STOP sign sticker to paste over the slashed P
Hey Paulette! Thank you for your feedback! We're glad you found a creative solution with the STOP sign sticker for your remote control driveway block. It's always great to hear how customers customize their items to meet their needs. If you have any further questions or need assistance, please don’t hesitate to reach out!
Products arrived on time and printed as designed. It was greatly appreciated
Hey Bright! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you, Rob, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!