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BestCanvas.ca

How would you rate BestCanvas.ca?
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Canada
2 reviews
3 helpful votes
Follow Bloggerrus R.
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Wanna try yourself?
December 14, 2010

Wanna try yourself? Make sure you'll pay via PayPal, so at least you can get your money back after a month of writings.
I have placed the order and tried to get hold of the company since I wanted to get it faster. They do no answer emails and phone calls. My further investigation led to the knowledge that the company is running by german-polish guy, who is a pure scam.
As soon as I got money back via PayPal, after 1 month I received an email with the invoice. And - surprise! A month later I've got a parcel from them. With someone's print job. So, the company is printing, or just delivering garbage from a printshop nearby. I called them once again, they did not pick up the phone. So, I put everything into my recycling bin. Bad story behind a nice website, and a good business idea (and prices!). bestcanvas.ca scam bestcanvas.com scam

Date of experience: December 14, 2010
Canada
1 review
0 helpful votes
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I have ordered quite a few canvas prints from this company and have always been very happy with the products and pricing. The only complaint I would have is that although it is a. Ca website the products are not coming from Canada. I was hit with extra FedEX charges in addition to my shipping costs after the products had arrived. I have still found it was worth it for me to continue to order from this company.

Date of experience: December 8, 2020
Canada
1 review
1 helpful vote
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Very unhappy
October 28, 2021

My prints finally arrived, the box is damaged, my prints are the poorest quality I have ever seen! The canvas is "sagging" in places, it is put together with 4 staples into the wooden frame! No wonder they were so cheap!
This review is asking for pictures of the damage, but will not allow me to upload them.

Will definately NOT be recommending or purchasing from this company again!

Date of experience: October 28, 2021
Best C. BestCanvas.ca Rep
over a year old

We are sorry that you are unsatisfied with the quality of the product you received. We want to make sure you get something that you are completely satisfied with. In order to process your complaint, we kindly ask you to send a short email to our customer service. Please also tell us your order number and attach a few photos of the defective products.

Canada
1 review
0 helpful votes
Follow Mallory G.
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Blurry Canvas
October 26, 2020

Two out of three canvas' look great but the third is all distorted. It would be good if that were mentioned before time so that the customer could change the size of the canvas for best results. I will mention that it was quick delivery and service.

Date of experience: October 25, 2020
Thailand
1 review
0 helpful votes
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I ordered a 24x36 canvas enlargement with a hanger for my wife for Christmas. Our friends also gave us the same photo, enlarged by Walmart, as a Christmas gift too. The Bestcanvas one was so dark, poor contrast, poor wood frame. Total garbage.

I have attempted emails and phone contact and no response. Now I get the email bounced back. STAY AWAY!

Date of experience: January 18, 2019
Best C. BestCanvas.ca Rep
over a year old

"Dear Terry,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@bestcanvas.ca Our experts will immediately take care of your request. We're looking forward for your reply, your BestCanvas-Team"

Canada
1 review
5 helpful votes
Follow Marie C.
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I bought 6 canvases from this company because I couldn't pass up the price. Since I bought over 150$ worth it was free shipping. I ordered these and they came within a week! I am also from Ontario, Canada and I believe they are made in Miami, Florida. That us fast service. After I ordered I decided to read some reviews... to say the least I was very nervous of what was going to show up on my door step. To my surprise they were absolutely beautiful! None were warped and no marks were on the photos. The quality was great! I'd definitely order from them again!

Date of experience: February 18, 2016
California
2 reviews
1 helpful vote
Follow Audrey J.
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Ordered canvas for the first time from bestcanvas. I had to wait almost a week for it. Needed it as birthday present for my mom, so I was in a hurry. But despite the waiting the result looks really great, excellent work, good colors, and a firm frame. Next time I’ll know to order earlier so the waiting is not so stressful.

Date of experience: May 29, 2013
Canada
1 review
0 helpful votes
Follow Brandon G.
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Have ordered multiple times and have got about 50 canvas prints from them. All have turned out amazing and the pricing is great. All have came very fast, it only took 3 days for them to come from Flordia to me in Ontario, I had ordered on a late Monday night, they already had shipped by Tuesday afternoon and I got it Friday. They package them very carefully as well, each time they have come in perfect condition and were carefully wrapped and protected, it actually took me about half an hour just to get it from the packaging as it was packed very safe. They look amazing, the pictures look way better than looking at them on a screen. Overall there has been zero issues with them after multiple orders, I would highly recommend to anyone, you can decorate your living space with amazing pictures of anything you want for cheap. Stores charge over double for some ugly random pictures, so why not get exactly what you want from this great company.

Date of experience: October 24, 2019
Canada
1 review
2 helpful votes
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I ordered a metal print and paid way more than other competitors had advertised because I wanted it to be higher Quality. What arrived was absolute garbage. It was sold as a ‘metal print' and it was nothing more than a sticker glued to a paper thin sheet of metal that was then glued to a foam board. The sticker was peeling off in two places.

Absolute garbage

Date of experience: October 1, 2020
Canada
1 review
1 helpful vote
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I am most happy with best canvas.ca I placed an order & forwarded my photo on the internet and as promised the canvas was delivered in 7 days from day of order. The order was shipped from Florida to Alberta, Canada. The finished product is of great quality and I am very pleased with how it looks. The web site was very user friendly.
Yes I will be ordering more canvases from best canvas.

Date of experience: October 20, 2013
Canada
1 review
3 helpful votes
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How do you get ahold of these guys?! I just ordered something that I was charged 55$ for, then realized I should have ordered it smaller and Googled a contact as there is none on the website! Now I find this blog saying they are total scammers but I see some people have called them or emailed them?! Im so mad now! I was ordering a gift for a friend and not it's 55$ down the drain...

Date of experience: May 9, 2011
Canada
1 review
1 helpful vote
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I've ordered about a dozen times from bestcanvas.ca. Every time has either been a perfect delivery, or the willingness to make it right. On the occasion over had to deal with a delivery issue or a QC issue, they've been extremely quick to make it right. Their prices are untouched by anyone elses, and their quality and service have guaranteed they will have my business for years to come.

Date of experience: March 26, 2021
Canada
1 review
2 helpful votes
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The customer service at bestcanvas is one of the best I have had experience with. I had some things I wanted to clarify before ordering photo and the girl at support was very sweet and helpful. She answered questions patiently and politely. It was a pleasure dealing with this company. Thank you

Date of experience: June 17, 2013
Canada
1 review
0 helpful votes
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Coffee mugs.
September 25, 2022

Delivered very quickly, very nice mugs, reasonable price even though they were shipped from Florida to Canada. I will say this company is really good very prompt with your order and any questions are answered immediately. If I need any more pictures or mugs I will go to this company without hesitation!

Date of experience: September 24, 2022
Canada
1 review
3 helpful votes
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Great For The Price
November 8, 2020

I was a little hesitant because of the mixed reviews but decided to give it a shot, I ordered canvases from 8x8 to 16x24. They came 8 days after I ordered them (Ontario) and there was no extra duty to pay. The picture quality is pretty good. I'm giving 4 stars because 3 out of 17 canvases had a slight 2" long line indent from the way they were packaged, I'm hoping putting something heavy on the back of them for a few days will flatten it out. For the price I would say they are great. Will be ordering again.

Date of experience: November 7, 2020
Canada
1 review
1 helpful vote
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Poor service
December 2, 2020

Poorest service ever! I know it is COVID but come on people. No 800 number to call. You have to call Florida from Canada and sit on hold forever waiting for someone to come to the phone but they never do and the call disconnects. Photos were damaged when I got them. I complained by email. Best I could get was 50% off my next order. Thought what the heck. I tried to make another order, but no place to enter the code they gave me!
Be Very Careful ordering from this place!

Date of experience: December 2, 2020
Canada
1 review
0 helpful votes
Follow Dead S.
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Canvas print
December 17, 2020

Recieved my print the other day.
Nice canvas and frame. Make sure your pics are good quality or they may turn out blurry. Only complaint i have is the picture is not aligned properly. Its not square to the frame. Other than that arrived in good time. Price was great.

Date of experience: December 17, 2020
Canada
1 review
0 helpful votes
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Pleasant discovery.
March 2, 2021

Took a chance with not knowing this Canadian company, glad l did.
I received a quick acknowledgement of my order, cost, and shipping status.
The delivery time was very fast 5 days from the placement of my order.
The product, a canvas photo, is very well done, good quality material and easy to order.
Now l need the compatible frame (which they sell) l will not hesitate to place the order and take a closer look at at all of their remaining products.
BestCanvast will remain my go to company for all future photographic purchases. Glad l found them.

Date of experience: March 2, 2021
Canada
1 review
2 helpful votes
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Avoid these guys like the plague. Exceptionally slow service (I was willing to forgive this initially due to Covid but it was almost a week between the canvas being ready and it actually shipping) and when my canvas was eventually delivered 4 weeks after my order it was of someone else's family including their young kids. After I eventually got them to send a replacement (no apology was given, put down to "computer error") they refused to send express so now will end up 8 weeks between order and receipt assuming they send the right canvas this time. Useless.

Date of experience: October 4, 2020
Canada
1 review
0 helpful votes
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Canvas print
July 11, 2020

I am very impressed with the quality of the print I received.
It turned out as I had hoped it would.
I will order again from this company and will gladly recommend it to a friend or family member. I've already sent my daughter the company website.
Thank you

Date of experience: July 11, 2020

Overview

BestCanvas.ca has a rating of 3.4 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery and second order. BestCanvas.ca ranks 5th among Photo Printing sites.

service
116
value
115
shipping
118
returns
40
quality
110
+216