BestCanvas.ca

This was my first time with this compagnie, fast delivery and the quality of the product exceeded my expectations

Good job good

Still waiting for a product I ordered from October, what a diabolical company, I ordered from a Canadian site but they are based in Miami, they use ups innovations not normal UPS as advertised, which means they pick it up then pass it off to USPS and then Canada Post if you live in Canada.
After 2 weeks after 1st ordering, They initially told me it was UPS fault but it was lies as I rang UPS and they told me they had not received it, then they posted, and that was the end of it
Endless emails asking for a refund, with return emails like, send us a photo of the product cut up with scissors then we will refund you, unbelievable, still nothing received they are awful and lucky if they reply to your emails too:(
Dont waste your time

I was pretty impressed with how fast I got my canvas and the quality of the image. I would definitely recommend using "Bestcanvas.ca" website to anyone and will order something again in the future.

Love the results with our favorite photo of our grand daughter. Very happy with the quality of the frame and the photo.

Well done, very good quality. It was a gift for my children. Efficient and quick delivery. Will order again! Thank you.

Orders if place prior to December 15th were GUARANTEED for delivery. I placed my order on December 4th for my 2 grandkids. Christmas Eve nothing has been delivered, no way to check on status as they never sent a tracking number, they do not respond to emails or calls, One of the items according to their site hasn't even been produced. The only thing these guys care about is your money, they don't uphold their GUARANTEE, nor do they care about customer service, which is non existent, never mind poor. Spent over $200 here, a huge RIPOFF!

I recently had a highly disappointing experience with Bestcanvas.ca when I ordered a metal mounted design from their website. The end result was nothing short of a disaster, as the artwork was cut off at the bottom. The incompetence displayed by the company in handling this issue was truly disheartening.

When I reached out to Bestcanvas.ca to address the problem, their response was both infuriating and frustrating. They simply shrugged off their responsibility, claiming that their process was automated and offered no further assistance or resolution. Their lack of empathy and unwillingness to rectify their mistake left me feeling utterly cheated and unheard as a customer.

The fact that Bestcanvas.ca hides behind their so-called automated process as an excuse is completely unacceptable. As a customer, I expect a certain level of quality and craftsmanship, which was clearly lacking in my order. It is evident that the company prioritizes efficiency over customer satisfaction, leaving individuals like myself with flawed products and no recourse for a solution.

The cut-off artwork significantly affected the visual appeal and integrity of the metal mounted design I had anticipated. It was meant to be a centerpiece, but instead, it ended up being a constant reminder of Bestcanvas.ca's incompetence and lack of care for their customers. I invested both my time and money into this purchase, only to be left with a subpar product that I cannot display with pride.

I strongly advise against trusting Bestcanvas.ca with any of your custom printing needs. Their claims of automation and refusal to address issues demonstrate a lack of commitment to customer satisfaction and an absence of quality control. Save yourself the disappointment and frustration and seek out a more reputable and customer-oriented company that values your business.

In conclusion, my experience with Bestcanvas.ca was a complete letdown. The metal mounted design I received was marred by their automated process, resulting in a cut-off artwork at the bottom. Their refusal to take responsibility or offer any form of resolution further accentuates their lack of customer care. I regret choosing Bestcanvas.ca and will not be using their services again in the future.