Best Buy has a rating of 2.3 stars from 2,011 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Best Buy most frequently mention customer service, geek squad, and credit card problems. Best Buy ranks 1009th among Electronics sites.
I've been super lucky and found some great deals on open box items via the website. Got my son a pretty spectacular gaming laptop for Christmas at around 60% off the regular price.
Overall, Best Buy is a complete joke. I've complained to the Better Business Bureau about this company. They are complete rip off. I can't wait until Amazon buys them out and they shut down. They literally stole a package and refused to give me my money back. I found the police report, and they never refunded me for the amount. Then for complaining, they placed me on a no online order or store delivery order List as if I would purchase from them again.
Ordered a tv online and had it delivered in just 5 days. Excellent customer service. We love our new set and could not be happier. Price was the best we could find anywhere. Thank you
Let me just say that I have never written a review about a. Company before. That being said, I can't imagine a situation that would lead me through the doors of Best Buy ever again.
Amazing service for me! And most importantly it came in handy when I casually broke my TV. I came over a nearby supermarket, and damn, the prices were kinda unpleasant. It was too expensive for me to pay money for almost the same model that my TV had, but when I bought it, it was twice cheaper!
Fortunately, I stumbled into these guys, this platform and decided to acquire a new TV via them. It's a real bargain! I didn't pay much for a whole new TV and got a better model. Niccceee...
There are few stores that offer the selection that bestbuy does. We werre very imprssed with selection of audio speakers and equipment. Thank you for great price and service
Great Customer Service. They shipped very quickly and amazing customer service. Sales staff was great in helping me find my product and arrived in just 5 days. Thank you!
Ordered and paid for washing machine. Waited one month for delivery date. After waiting all day, 12 hour time line, machine never came. Went to door, found, sorry we missed you note on the door. They never knocked on door and avoided cameras with alerts. They purposely did this. Called to complain and met with hostility. They offered to set up new date, three weeks from now. Going tomorrow to get my refund. Will never do business with them again
Products used:
Will purchase elsewhere
This is a very good electroninc store. If you want gadgets then you can get them all here. I made an order and the delivery was fast. It was what I wanted and it arrrived safely sealed and I have beeen using it ever since. It has had a few hiccups but I cant blame the store because it does not make the products, it just sells them.
Went into the Best Buy at the Vernon Hills location and it was splendid. I needed help choosing a gaming brand and the associate guided me towards SteelSeries.
Purchased on the spot in a short line and couldn't be happier. It was even cheaper than other online sites!
Very fast shipping an excellent customer service. Contacted customer service one and they were extremely helpful. Thank you!
I've been super lucky and found some great deals on open box items via the website. Got my son a pretty spectacular gaming laptop for Christmas at around 60% off the regular price.
Never thought I'd enjoy earbuds this much. Got these WobbleTech Wireless Earbuds from Best Buy last week, and they've become my constant companion. The site was easy to navigate, and checkout was smoth. They delivered it in just three days, pretty impressive.The sound quality is really top-notch, and the battery life is very good. I've been using them while running, commuting, you name it. The noise cancellation is good too, just enough to keep the world at bay. Solid purchase.
Products used:
WobbleTech Wireless Earbuds
Everything is as usual, everything is up to date, you are a pleasure with your service as always!
No problems with the order or shipping, everything was smooth and pleasant. Thanks, Best Buy, I'll get my next phone from you as well.
Everything I have purchased from BestBuy.com has been great. (I haven't been too any of their stores). I've ordered small appliances, televisions, batteries, movies, Amazon products that were cheaper here than at Amazon, and also some miscellaneous items. They have deals of the day, a rewards program, and free shipping. I have never had any problems. Shipping is fast and prices seem to be comparable. I would recommend this store highly.
During a lock down time it is the best service to buy best offers on gadgets. Having plenty of the option running on discount prices during lockdown.
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Tip for consumers:
Yes
Products used:
Facebook boost charge
They have a lot of good offers on electronic devices. If you want to buy that when you have always been interested in buying at a discount when you will be able to do so. I was able to order what I ended for them at a good price with a little discount that makes a difference and I am glad.
The agent was friendly and informative. They took the time to answer all my questions and informed me of alternatives to my delima.
Ordered from sears and they damage by refrigerator. Re-ordered the same one from Best buy and it arrived safe and delivery guys were polite. The price was higher than sears but it was fine since they offered delivery faster. Thank you guys
Best electronics shop for all my electronics need. One place where I can get everything. I love the dealss.
On Thursday 23rd Feb 2023 about 3pm, I went into Store #533 to ask for assistance with exchanging an iPad that I just bought to get a new laptop. Fortunately having the TTECH warranty allowed me to go past the 14day trial and still return it. I was afraid that I wouldn't receive the best attention as I know refunds/returns can be a pain for the store but dealing with Genise made the experience completely painless. I appreciated her calm and professional demeanor with handling my return/exchange. I am really much happier with my new laptop than the IPAD. It's so much more useful for my business and I would definitely do business with Best Buy again!
Products used:
Laptop
I Like it this site Excellent Site "Quality product on a friendly budget" Brilliant experience"
"Great customer service
A truly effective solution for personal sh... Good value good price.
Fast and efficient delivery. Love they use express post as standard.
Happy with my iPad cover. They offer easy returns and are quick to respond to any questions. Can't fault this company and would highly recommend based on my experience.
Whenever I walk into one of their stores, I feel like a kid in a candy shop. The selection of electronics is simply impressive. Whether I'm looking for a new laptop, TV, or even some new headphones, I can always find them at Best Buy. Shopping there always feels like a warm and comforting experience.
Bought computer for my daughter at G. I. Ne store. Very pleased with all the employees who helped us. Especially Gary Thompson, he was very nice & knowledgeable. The Geek Squad was great also. Overall great experience.
Best Buy sells all manner of consumer electronics: HDTVs, computers, cell phones, DVDs, laptops, tablets, video games, and just about everything else. Best Buy's website reflects both in-store and online merchandise.
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