Shari's Berries has a rating of 2.0 stars from 2,074 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shari's Berries most frequently mention customer service, covered strawberries, and valentines day problems. Shari's Berries ranks 62nd among Candy sites.
I found the website for Shari's Berries to be very user friendly and easy to navigate. I liked the variety of products they offered as well.
I used to get Shari's Berries for my birthday every year since 2015 and sometimes on Mother's Day. Last year I told my parents to stop buying them because they had gotten worst. Half the chocolate covered strawberries were rotten and the orders stopped arriving on time and when tried calling them and the customer service sucked. Shari's Berries just became a waste of money. They started out great but now they are just hit or miss,
I found the website for Shari's Berries to be very user friendly and easy to navigate. I liked the variety of products they offered as well.
Products used:
Chocolate covered strawberries and flowers.
Super happy with the chocolate covered strawberry's, I bought the regular chocolate and white chocolate, and they were so delicious, they came super quick. Very happy with my purchase. I will be ordering more!
Tip for consumers:
Will definitely purchase again
Products used:
Chocolate covered strawberry’s
This was a great gift...the roses and carnations were beautiful and the cheesecake squares were delicious!
My fiance passed this year and it's been
Rough...looking at the flowers makes me smile! It was a perfect gift!
Tip for consumers:
A great gift... I'll remember it !!
I chose Shari's Berries because my husband got me your chocolate covered strawberries and 2 dozen roses for Valentine's Day and the strawberries were AMAZING! And the roses were absolutely beautiful!
I placed an orders and selected same day delivery. I got a dozen chocolate covered strawberries for my friend who is starting her exams today. I was a bit worried seeing these bad reviews when the ones on their site seemed really good. I also checked tiktok and there wasn't many good reviews there either. I was worried they wouldn't come on time or arrive in bad condition. However, I got them same day like i ordered and when I opened them up, the strawberries were still looking good! No complaints about the condition or timing of delivery! My only note was that they don't really text you updates when you sign up for them, I only received one when I placed the order and one when the order was delivered. I would've appreciated more updates but even then I don't care that much and I'm not upset! I'll probably place another order in the future.
Ordered for our anniversary. After reading the reviews, I was a little skeptical. But, my husband loved his order.
It's become a tradition between my siblings and I to send chocolate covered strawberries to each other for the appropriate holidays. Sherries berries is our favorite company for that particular gift. The shipping is a bit pricey if only giving short notice however they always make it happen. The strawberries, both taste and presentation, are divine every time. Expect to spend a little money but you get what you pay for every last time!
Products used:
Half dozen chocolate covered gourmet strawberries
My name is Jacob, and I ordered those for my wife karol on mother's day this 2019. The 12 berries arrived wrapped properly in some kind of ice packs, we live in Florida and they were not melted! They were DELICIOUS! She loved them. I payed about $58 (plus shipping) for the 12 berries. I will order every year for mother's day, she felt so special like she should.
I've seen the commercials and read the reviews so I took a chance. I sent a dozen of the assorted chocolate covered strawberries and pretzels to my daughter at work for Valentines Day. She absolutely loved them! She told me it was a BIG surprise and that she needed that! That was the exact reaction I was aiming for!. Thank you Sherri's Berries; you made my day!
The delivery came at 8 but its prob because its mothers day weekend. The strawberries were fresh, big, and perfectly dipped. The flowers were beautiful and the packaging was impeccable. I took a video but am unable to upload for some reason. My husband was happy too. Said they were so great he's gonna use them all the time.! Yay for me lol.
Tip for consumers:
Bill Burr the comedian promotes this company. Im not sure what his promo code is but if you can find it I think its 20 percent off.
Products used:
!5 tulips with vase and dozen chocolate dipped strawberries.
I received 12 Sheri's Berries the Friday before Mother's Day along with flowers from my goddaughter. All I can say is they were awesome tasting. Today is Thursday, I have two left and will enjoy them tomorrow. They were cold when they arrived but there's a lot of packing that goes into this delivery to keep them fresh and cold. I tried one and stuck them in the fridge. The next day, and I ate one I couldn't stop; I ate three and put them backboard in the frig. I must tell you tomorrow is a week from the day I receive them and the strawberries inside the chocolate are still red and lush. The chocolate they're covered with
Is quite firm and seems to be sealed. Perhaps that's the reason they stayed fresh! All I can say, is, they were so much better than I ever imagined. They were so good. I'm now online getting ready to order a half dozen more.
I don't know what happened to all the previous deliveries that received such low ratings. But I have to be honest, I'm a real customer and they are superb!
Thank you Sheri's Berries and please, continue the good work!
Marlene
Products used:
Sheri’s Berries and floral arrangement
I submitted an edible bouquet order for a delivery date within two days. I was worried after reading so many terrible reviews on this site and considered cancelling my order out of panic, but decided to see if the delivery would be on time. Thankfully, the order was delivered to my friend without any issues.
I received an email confirming the order, another one stating that the order was being prepared by a local shop, and a third email once the delivery was successful. My friend said the edible bouquet looked really nice, the fruit and chocolate tasted great, and she was very happy with her surprise gift.
Products used:
Edible bouquet, stuffed animal
Yum! I received berries as a graduation present from my parents to my apartment in the SF Bay Area. They arrived perfectly packed and were SOOO tasty (thankfully I haven't eaten all of them yet, so I guess they still ARE tasty :P) . The chocolate (milk chocolate) is incredible, and the strawberries are delicious and fresh-tasting. I also appreciated how they arrived on the day of my graduation. It made the day super sweet.
My sister sent me a box of chocolate covered strawberries. They arrived still chilled, beautifully decorated, humongous and delicious. Thank you for making my day special.
Tip for consumers:
Make sure that the receiver will be at home during the scheduled delivery time so that the box isn't left unattended outside for an extended period of time
Products used:
Chocolate covered strawberries
A friend sent me Shari's Berries as a birthday present and I cannot be more pleased. They arrived in perfect condition. They are juicy and delicious.
Tip for consumers:
The recommendation is to eat then within 24 hours but they are still good after 2 days, although I have made significant progress on finishing the box.
Products used:
The strawberries were a gift to me.
My husband ordered 2 dozen chocolate covered strawberries to give me on Valentines Day. He paid extra for them to be delivered before noon as he had a mid day dinner plan for us also. They arrived at 4:30. We contacted the company and they immediately not only refunded the extra shipping fee for delivery before noon but also all the shipping costs. Customer service did a great job. AND, the berries were so good! We will order again from this company as they stepped up and did the right thing which I might add so many companies simply don't. We do business with companies that treat their customers as valued assets. Shari's Berries did that.
I don't understand all the negative reviews, sent three items for V day this year, everything was delivered on time, in am (without paying for am delivery) and they were beautiful flowers, yummy berries and great chocolates/chocolate covered cookies. I have used Shari's Berries for years and have never been disappointed. They aren't cheap, but you get what you pay for, and these are top notch gifts.
I ordered a Full Dozen Gourmet Dipped Fancy Strawberries for $29.98 and was pleasantly surprised. Not only did I receive them in just 2 days they were absolutely as advertised. DELISIOUS, FRESH & exactly looked like the pictures did on there website. I am sure you all know what you see on websites, menu board's IE the fast food places, B.K, Wendy's, Mc Donald's etc. The product looks nothing like the pictures do. I am not saying I don't like a burger now and then but I do not expect to get what there showing. With Shari's Berries I did. I have already place another order. If your looking for fresh gourmet fruit that's sure to please I wouldn't look any further.
My friend surprised me with a box of dark chocolate strawberries yesterday from Shari's Berries and OMGOODNESS when I say juicy and sweet berries that's exactly what I mean. I will definitely be ordering for myself and letting family and friends know about these berries. Special thank to my friend Toni!
The best chocolate covered strawberries I've ever had. They came very fast and they arrived looking and tasting beautiful. Thank you so much!
I sent a chocolate mousse cake for my sister's birthday in usa. It arrived on time, beautifully packed. My sister and her family phoned me especially to say how delighted they were, the cake tasted wonderfully and even my nephew who does not normally eat much asked for a second helping. Thank you!
My fiance lives in the UK, I live in California. He placed the order a few days ago. However, maybe yesterday he called to cancel it after seeing all of the horrible reviews. They informed him they would not be able to cancel the order as it had already processed but that they would give him a refund.
Today, on 2/13, I was surprised (on time according to him) with a large package while facetiming my fiance. The box was cute and inside everything was packaged appropriately. The chocolate covered strawberries had padding above and an ice pack and looked great. Yes, some chocolate was broken (not much) and chocolate chips and sprinkles were a little lose but overall they looked beautiful and cute. More importantly, TASTED perfect. The berries were medium to large and sweet and deep red on the inside. The chocolate was great.
Underneath, the dozen roses (red, white, pink) were all beautiful, well wrapped, and came with adequate care instructions. Overall, everything looked beautiful, tasted great, and customer service worked with my fiance and went above and beyond. I hope no one is too scared off by bad reviews or understands the customer service is willing to work with you to make sure everything is okay. It made our long distance Valentine's Day romantic and sweet and perfect.
Side note: two missing chocolates are not missing, I ate them. And two: bear not included, he is from a previous Valentine's Day. :)
Very impressed! Delivery was on time. Strawberries were beautiful. Saw slot of negative reviews. My personal experience was positive.
I received chocolate covered strawberries and they were sweet and delicious and beautifully decorated.
I have always ordered from edible arrangements before this was my first time using Sheris berries and I was overjoyed with the awesome service. We ordered and nobody was in the office where they were delivered so the fedex guy left them outside :( I called the next day and they were extremely understanding and very quick to offer a replacement. Not sure why everyone has such negative things to say. But as of now you have my business! My favorite is there are no stems on the strawberrys... great job keeping this customer satisfied :)
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