Shari's BerriesReviews 2,114

This is the first review I have ever been motivated enough to write- I was so disappointed in the terrible service of what I thought was a top notch company. I wish I read the reviews before hand! - after the first order not going through I finally made a second choice and paid the ridiculous added shipping fee for deliver to be on Mothers Day and it never arrived! Then I called customer service: 45 minutes of being told 3 different stories and them basically not caring that I had a bad experience- they were willing to just let me go unhappy since all they would do was refund the shipping cost and deliver the berries 4 days late I FINALLY got though to a supervisor who was the first one to care and did reimburse me a bit more. Such a huge disappointment since the company had endorsements from some businesses I respected. Boy was I wrong!

I would give 0 stars if I could, this place ruined my Mothers Day present. I ordered a dozen chocolate covered strawberries to be delivered two days before Mothers day, and Im thankful I did. The box came two hours later than the broad time slot they told me it would be delivered, and when it came I was excited to look and make sure everything looked good. When I opened the box, there was the small dipped pretzels that came with the order which each one was broken in half or worse. I started to get nervous at that point, and as I opened the strawberry box I knew I had good reason to be afraid. Every single strawberry, all twelve, either was completely broken, jumbled to where it was out of place, or, for a couple of mine, out of place with all of the chocolate fallen off. They were very ugly, wet even though I unpacked them right away, and even the pretzels were broken. I am thankful I got to them to check before just giving them to my mom. I would not recommend this place to anyone for quality products. As a bonus, the pretzels were not crunchy at all, they had a gross chewy aspect that was noticed immediately by family and friends that tried them.

They are run by Pro Flowers. If I knew that I would have never used them anyway. Nothing but bad experiences with pro flowers. Sharis Berries continued the dissappointment in true pro flowers fashion. My wife never got her berries. We stayed home all day as I anticipated the arrival that never came. When I called they said I would get a refund in 10 days. Thats funny. It didnt take 10 day for them to take my money. They suck. Would not recommend to anyone. Hope they go out of business. Still waiting for my refund...

I tried to place my order on Thursday 5/5 in the afternoon but had to return later in the day to complete my order it the price went up from39.98 to 47.00 I was very disappointed but had to choice but to complete my order. But then the shipping went up as well then I find out that when they were delivered they were left at s mailbox and never taken to the front door. So I feel I over paid for my order to begin with then I paid way to much for delivery that was left at a mail box for the chocolate on the strawberries to melt. Very disappointed and I don't think I will place any additional orders in the future

We ordered two days before mothers day and it got here on mothers day in a box with an ice pack. Everything we ordered was in the box, fresh, and cold. They even included a coupon! A dozen berries, four cookies, a custom made card, AND shipping and handling (which costed 30 dollars) only costed 80 dollars! I love this place and would definitely order online from them again. 100 out of 10.5 Stars. 100%!

My husband ordered a dozen chocolate covered strawberries and cheesecake as well. The poor guy has been waiting all day for them to arrive for me and then at 4:59 he gets an e-mail saying that they weren't sent out for delivery. What a disappointment! This is no way to do business. We should have read the reviews. $87.00 later and they want to send us a $10 gift card... Bull$&@!... Just refund our money so we can use it on a more trusted company... We will never again order from them!

I ordered these flowers and supposedly delicious chocolate covered strawberries 15 days before Mother's Day, paid to have them delivered on the Friday before Mother's Day to my moms work, paid for guaranteed delivery and paid for morning delivery guarantee. I called Friday to check on the order and the lady told me they were not scheduled to be delivered until Sunday that there was an issue with their shipper, FedEx. After several minutes on the phone expressing my frustration she guaranteed me they would be delivered Sunday, Mother's Day. She took me through a very long process to redo the order and correct shipping address but when I called today Mother's Day, to my dismay the flowers and strawberries were not set to be delivered until Tuesday. I was so very disappointed with this company, for a company who advertises so much and guarantees satisfaction I could not have been more disappointed with this company. My mother will now not receive flowers and strawberries from this place for Mother's Day nor will I ever do business with this company again!

Ummmm... don't false advertise. If your site says your guaranteed delivery on Mothers Day then that should be the case. Monday doesn't cut it. WTH! Who does that. I shouldve stuck with edible arrangements. They are perfect everytime. Im in the process of cancelling my order and getting my money back. How did my 40 $ order turn into 80$ 40$ of which was the shipping fee. Oh and did i mention a rush fee added at the end with no mention of it until you click to confirm. BAD BAD customer service and unreliable company.

So excited when I saw my package from Shari's Berries! Then when I opened the insulated box WOW mold small and all the chicolate was broken, ice pack warm and cardboard wet. Nothing to salvage. Called number on box for customer service after waiting 10 minutes. No real results. Called again after waiting a while customer service finally said, we can replace the order and for more money ship quicker. Not paying more money. Answer was ok, order will arrive May 10. Well Happy Mothers Day to me. Went on FB had another friend experience same service. Will NEVER order from SHERI'S BERRIES again. It was through Pro Flowers, Amazon, delivery Fed Express. Whole thing worst ever!

Hard to believe! Placed order one week in advance of "Mother's Day" for delivery on, guess what, "Mother's Day" Paid extra for Saturday delivery. NO DELIVERY! Called them at 7; 30AM on Mother's Day and found that they had their "Mother's Day" package still NOT DELIVERED. No help at all. Told me I could get my $$$ back in 7 to ten days. NEVER will do business again