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Shari's BerriesReviews 2,112

1.3
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Shari's Berries Reviews Summary

Shari's Berries has a rating of 1.3 stars from 2,112 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shari's Berries most frequently mention customer service, covered strawberries and valentines day. Shari's Berries ranks 61st among Candy sites.

service
351
value
356
shipping
361
returns
246
quality
325
Texas
1 review
0 helpful votes
Follow Donald H.
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My son had Shari's Berries chocolate covered strawberries delivered to me for Mother's Day and to his father for his birthday. Each package was warm when we opened the shipping box and the berries looked terrible. They were soft and the chocolate had mostly come off and was scattered around the boxes. I would not recommend Shari's Berries.

Date of experience: May 9, 2021
Tennessee
1 review
0 helpful votes
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Worst gifts ever
May 9, 2021

I order 2 separate orders from Sheris berries to be delivered in two different states. Both orders were damaged, several strawberries were crushed! This is one company NEVER TO USE.

Date of experience: May 9, 2021
Louisiana
1 review
0 helpful votes
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Don't Order Berries
May 9, 2021

Not only did my order arrive a day late they arrived so banged up, the chocolate was falling off. I paid a lot of money, very disappointed!

Date of experience: May 9, 2021
Ohio
1 review
0 helpful votes
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I placed an order 3 WEEKS ahead of time for a Mother's Day party I was holding. They were supposed to be delivered the day before the party and never arrived. When I called, they told me I could expect my order within 4 days AFTER MY PARTY... after everyone has left. My husband I don't need 12 "gourmet" strawberries, but they sure would have been nice for the guests that were here.
Don't waste your money, don't expect good customer service, don't think ordering early will get your order to you on time.
Absolutely horribly run business. They don't even deserve the 1 star I gave them.
OH! And if you try to give an honest review on their actual site that is negative, they just prevent you from submitting it, so don't trust the actual website to Shari's Berries for an honest opinion

Date of experience: May 9, 2021
North Carolina
2 reviews
3 helpful votes
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Mother's Day gift never delivered.
May 9, 2021

I ordered these berries about a month age. Should have been delivered between 5/4-5/7. One attempt was made on 5/4. She then placed a note on the door that the package could be left with any neighbor. That was it. Crickets. Trying to call these people is a joke. You are automatically placed on hold, and a person never answers. The "live chat" is not live. Do yourself a favor and do something other than sharis berries. Very disappointed, and I'm sure it's going to be a chore if not impose to get my money back.

Date of experience: May 9, 2021
Texas
2 reviews
0 helpful votes
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Supposed to be here yesterday. Came today at 6:13pm. Box was warm, cold pack was warm, box ripped from being soggy. Did not smell good at all. Will never use 1800flowers again and will never order any berries of any kind from Shari's Berries.

Date of experience: May 8, 2021
North Carolina
1 review
0 helpful votes
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Twrrible
May 8, 2021

I ordered strawberries for mother's day well in advance. I received a tracking email at the day of the scheduled delivery day notifying that it would not be delivered until the day AFTER mother's day although I paid the shipping and received confirmation before hand. I called the same evening to notify them, was on hold for 30 minutes then the call was disconnected by the agent. Their delivery charge was almost as much as the product. I am still trying to resolve my problem.

Date of experience: May 8, 2021
Alabama
1 review
0 helpful votes
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Do not depend on these fools to meet delivery guidelines. I ordered something for Mothers Day. I was assured it would be delivered no later than Friday, May 7. Never delivered my order, then I had to put up a fight with customer service (laughable) to get a full refund! This was the 3rd time I had ordered from Sharis Berries. 1st time was late, 2nd time was damaged, 3rd time it never arrived. Never again will they get my business.

Date of experience: May 8, 2021
Maryland
1 review
0 helpful votes
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Berries were received inedible, moldy and melted. Company states they think 50% refund is adequate with a $20 coupon. I don't think so.

Date of experience: May 8, 2021
New York
1 review
0 helpful votes
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Not very appetizing, doesn't seem they put too much pride in their product. My son would be crushed to think his Mother's Day gift to me looked like this.

Date of experience: May 8, 2021
Mississippi
1 review
0 helpful votes
Follow Robert I.
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After placing my order for strawberries and flowers on sharis berries they sent the flowers to the correct address but sent the berries to my billing address. And since I don't live anywhere close to my mom she want have her strawberries by mother's day. I will not use them or recommend them again in the future. I give them a 1 star only because you don't have the option to do negative stars in my opinion they are negative 3 stars. Good luck if you order from them you have a 50% chance they will send them to the correct place.

Date of experience: May 8, 2021
North Carolina
1 review
0 helpful votes
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Placed two orders on Monday for delivery on Friday. One order was delivered, the other was not. Customer service representative refused to overnight ship my missing order and also refused to allow me to speak to a supervisor for a better resolution. First and last time I will ever order from here.

Date of experience: May 7, 2021
New York
1 review
0 helpful votes
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Broken and early
May 7, 2021

I ordered these as a Mother's Day gift and they were broken and arrived on the wrong day. Won't be ordering again. Also I have been on hold for over 20 minutes!

Date of experience: May 7, 2021
VE
1 review
0 helpful votes
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Very Good
May 7, 2021

It really is an excellent place to make purchases, its prices are extremely adjustable to our pockets, congratulations.

Date of experience: May 7, 2021
Nevada
1 review
0 helpful votes
Follow Tee C.
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I order my daughter berries and still has not arrived. The order was to be next day before noon.
I would have made other arrangements for my daughter's birthday! I am completely disappointed!
I would not recommend them! I will up date with pictures should they ever arrive.
Again I do not recommend!

Date of experience: May 7, 2021
Tennessee
1 review
0 helpful votes
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Worst Order
May 7, 2021

I ordered these for my mother-in-law for Mother's Day. They were delivered a day late, the chocolate was breaking off of most of the strawberries, and the ice packs were not even frozen by the time they arrived.

Date of experience: May 7, 2021
Florida
1 review
0 helpful votes
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Never again
May 7, 2021

This was my 2nd order with them. The first I had to canceled because they could not deliver in time. So once again I place an order. Guess what they can't deliver on time again. I reached out asking for a refund if delivery refused response was we will give you what we can. I advised they will be delivering to an empty residence since my family and I were in the process of moving. Omg all they could do is give Me was my next order free shipping. I really thought about them or ordering locally. Next time it will be locally. I suggest to anybody either order way ahead of the time you need it or better yet support you locally business.

Date of experience: May 7, 2021
New Hampshire
1 review
0 helpful votes
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Received my Mother's Day gift from my daughter, some Sharis Berries. I was hopeful and excited! So disappointed all the way around. Berries arrived upside down and half the chocolate off them. They had a rough trip. Half the berries were still not ripe and other half had gone bad. This is the second order I received an order like this. Threw the first away and didn't complain. Second time I was upset, it's not like they are inexpensive. Try calling customer service, you can't get thru and when you do they connect and you hear background noise and people talking, but no one picks up the phone.
Did live chat and wasn't happy with customer service. I won't buy again. I gavethem a chance. I have pictures of how berries arrived. They didn't want to see them. So am
Attaching now.

Date of experience: May 7, 2021
Texas
1 review
0 helpful votes
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My son order Chocolate covered strawberries for my Birthday 08/04 It was 104 degrees here yesterday They came at 6pm They were all Melted and hot. Horrible. Please don't order from this Company.

Date of experience: May 7, 2021
Texas
2 reviews
0 helpful votes
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Rancid
May 6, 2021

The berries were rancid and were thrown in the trash. This is the second such experience. I am done.

Date of experience: May 6, 2021

About the business

Follow us on social media! Twitter: https://twitter.com/SharisBerries Instagram: http://www.instagram.com/SharisBerries Pinterest: http://www.pinterest.com/SharisBerries Google+: http://plus.google.com/+SharisBerries


berries.com
San Diego, CA, United States
+548