Shari's Berries

This was a horrible company to use. Late on order everything was so nasty hot and melted. They promised to fix it but ge this not for another 5 days. Okay fine... Guess what still no second order. By the time it arrives it will be melted also. They say we have to wait 24hr extra hours for a refund.

I'm only putting one star because I had to do so in order to write a review. The delivery man left the box in the sun on my porch instead of the shed and ruined a $100 order. I tried to reach them via (Live) Chat, but it was only automated. I received no help at all and I left my order number, date of delivery, and contact information. Do NOT order from Shari's. Save your money. What a complete disappointment. The flowers are wilted and the berries packaging was so hot I could barely touch it. I had them delivered a day early to take to my mother for Mother's Day. Now, I have to figure something else out to give her.

Since 1800flowers.com has taken over the Shari's Berries brand, I have only received late deliveries and ruined strawberries. This Valentine's Day I made 4 orders (1 for each of my granddaughters) and only one order arrived on time. The other 3 are still in limbo and I expect the strawberries to be ruined.

I need to find another company.

This was a gift to my in laws for Christmas. Here you go, enjoy... not so much. What a mess!, I called and complained so they sent a replacement box of... you guessed it, the same mess. So misleading, the pictures on the website look so perfect and delicious, which is what I would expect for $50 a dozen which are overpriced even if they are perfect but I thought, this one time I will splurge. See Photo of "What we ordered" vs "What we got". My advice, stay away from Shari's Berries, especially if it's a gift.

Absolute disaster. 2 dozen long stemmed roses were all covered in black and white frost burns. Then they sent a replacement after I complained and asked for a refund and they were no better than the first set. Three days since the strawberries were suppose to show and and they are still not hear. NEVER AGAIN...

Ordered a week in advance to make sure delivery on birthday. Order arrived 3 days late and was foul smelling and melted. They also left the package at the garage instead of trying to deliver to the person who was at home. They tried to talk me into a $20 discount instead of giving me my money back. Too many other vendors to deal with this!

This company is making edible arrangements company look very bad. I understand If it's bad weather but to be lied to about delivery. That's just BAD. I was in the house ALL DAY. I received and email stating it was a delivery attempt. Companies that practice this type business., should not be able to process payments until the items are delivered.

I ordered strawberries for my friends birthday in may and wasn't delivered. After my call they delivered, bat strawberries inside wasn't fresh and tested like bad sour vine.

I ordered for my wife for Valentines day. I paid for guaranteed delivery on said day. An additional $25 to be exact. Now I can understand if ordered 1-3 days before, but I ordered 9 days prior. I get an email the day of delivery stating they were sorry and to compensate me they would refund $10. Really, I check tracking and they didn't even process my order until Valentines Day. I have attached screenshots as proof. Dont ever buy from this company. I will make sure I do my part and inform anyone interested to go somewhere else to some one more reliable.

2 deliveries 1 month apart both failed. The local delivery vendors they use always say "attempted delivery" but I was home all day and never saw anyone. It's all lies. If you need a delivery in time for an anniversary or gift - don't do it. This service will make you stressed if you have a timed gift or event. It will not arrive. When the offer a discount or etc do not take it -- ask for the full refund only.

My husband ordered me some orders two years in a row. I'm happy with the taste and freshness. However, it's very pricey for each order. You thought they will make each order look nice and uniform in measure. The pictures show how small some pieces were. They ad the price for each dozen. It doesn't make sense some are very small. Not sure goin to order more

Received these from my husband for Mothers Day. The package was dripping with water and strawberry juice. The ice packet was completely defrosted and dripping water. The strawberries were rotten and the chocolate fell off of them. My husband was so upset. This happened two years in a row. Spoke with customer service and they are replacing the berries and giving a $20.00 coupon. Delivery in 3 days. Not expecting much.

Placed an order about 4 days before Valentine's Day. Paid a substantial amount for delivery on Valentine's day. Despite tracking information all day showing it would be delivered on Valentine's Day, it never arrived. Still out for shipping a day later with no revised date. Feel like they just took my money an didn't really care if it got delivered or not.

I wanted my daughter who lives in a separate state than myself have something special from her Mom. What she got a few days after her birthday (I had them sent early) was a complete birthday gift nightmare. She finally received them this morning and they were warm, had mole all over them and the chocolate was sick. She sent me pictures. I was devastated this is what she got from her Mom. Contacting an attorney now. I am so upset they ruined my daughters birthday! I will never order from this sick company again!

Ordered for mother's day for my mom and sister some flowers and chocolate covered strawberries, mother's day came and went and the order was never delivered. Called customer service for him only to tell me, "well would you like me to deliver it tomorrow". Still not delivered, called back a couple days later and the lady made it seem as if they were actually just putting the order in as they supposedly ran out of inventory which is why my order never got delivered. Well don't you think you should've let me know that rather than just taking money from people. Well she tried to rectify the issue by changing my order to an available product which was just flowers and no berries, $#*! y'all are called Shari's berries. I can get flowers anywhere, I just had to cancel the whole order and get a refund which is gonna take another 5 days to get back. Basically just let them hold my money for 10 days for no reason