Shari's Berries

Horrible day dealing with customer service on my non-delivered and outrageously expensive garbage they sell. If you're one of the 3/100 happy customers, quit while you're ahead! You've won the Shari's Berries lottery! Wish I read the reviews, including employee's warning of dirty strawberries and fake chocolate known and practiced by corporate! Sleazy! Only way this company stays in business is by ripping people off, i. E. delivery of spoiled product, no delivery, up charge for delivery and charging for a year of delivering product for free "Passport" $20/year, knowing 95% of customers will not reorder again! On your way to "never again"their CS Reps lie and say anything to get you off the phone! Check out complaintsboard.com, trustpilot.com and Sharis-berries.pissedconsumer.com for an eye awakening experience.

Looked up the reviews to see if anyone else found these to he tasteless and blah. My husband bought me these for my birthday. They came packaged nicely and still cold ish however I could see where if left on my porch all day in late June weather they'd look like the other reviewers pics. I think he paid around $60... this is literally $5 chocolate and $10 worth of strawberries. What a scam! Some of the strawberries have mold on them! See photos

I submitted an edible bouquet order for a delivery date within two days. I was worried after reading so many terrible reviews on this site and considered cancelling my order out of panic, but decided to see if the delivery would be on time. Thankfully, the order was delivered to my friend without any issues.

I received an email confirming the order, another one stating that the order was being prepared by a local shop, and a third email once the delivery was successful. My friend said the edible bouquet looked really nice, the fruit and chocolate tasted great, and she was very happy with her surprise gift.

I ordered my mother in law a dozen of mixed chocolate covered strawberries (white and milk chocolate covered). Delivery date was for Saturday 5. 9. 20. Our FedEx delivered on Friday 5. 8. 20. THANK GOD I checked my tracking number and saw it was delivered. Called them late & they found them at a dirt no one uses... STRAWBERRIES DID ARRIVE! And looked great. Smaller than expected, but good. Per my mother in law. Was very nervous by all the other post after I ordered. (Delivery was to Prince George, VA)

I had received a dozen Chocolate covered strawberries as a gift. The package came and all the strawberry were sweating and warm. Chocolate melting and turned upside down and a mess. I called and without hesitation they set up to ship me a new order on Tuesday which is my day off. I wanted to be home when they came incase it was really hot out. They did not show up so Wednesday morning I called and they checked Fedex and saw the guarantee delivery date was not met. She reopened my order and let me pick another product that would hold up better for the weather. I would use them again. Great customer service.

I sent berries to a friend that just got out of the hospital. Spent $100 and $16 delivery fee so they would be there when she arrived. NEVER were delivered! Called customer service and they barely spoke English and just told me to call back another time! Seriously? What kind of business runs like this?

Horrible experience with this company. Purchased flowers and chocolate covered berries for $144 on Mother's Day. I was embarrassed by what my mother received. Flowers looked nothing like the photo and most were dead with pedals falling off.

Shari's Berries has gone to crap. Look at these $50.00 Strawberries. I am trying to get my money back but they refuse. Their customer service is a joke and so is their product. Do not buy from them it's a rip off. The photos on their website are a not a proper representation of what you actually receive. My 2 year old grandson would have done a better job decorating.

I wish they could shut company's down like this! Horrible service and my fault for not checking the reviews I would have never ordered from these piece of $#*! people. The delivery and extra fees are ridiculous prices. $64 for this $#*!! I'm better off going to edible arrangements or to a damn grocery store for this damn service. The delivery guy rang my doorbell and ran when I got to the door he literally just threw my package making it land sideways. My freezer bag they gave me was water and warm. The box was wet like the strawberries melted. Yep they sure did! This place $#*!ing rips you off please beware people! Worst customer service ever! They barely speak English and dont really care.

This company, I believe, lies to customers about delivery practices. When I didn't get my berries, they offered 1/2 a refund! Why should I pay for something I didn't receive? The berries finally arrived, 8 days late - rotten and smelling disgusting. It's sad that they are, I'm sure, knowingly taking money from people for inedible product.

I ordered 4 different orders for Mother's Day gifts and thank you gift I paid extra for warm weather areas, spent well over $300 for small melted over ripe strawberries and wilted flowers, 2 of the four orders were ok (not worth the $ though) 2 were absolutely horrible! Worst gift ever, so embarrassed to have sent them! I've sent messages and emails with no response! Never again! Don't waste your money with this terrible company!

My husband orders Shari's Berries for me on Valentine's day the past four years. Valentine's 2020, the berries were small and sloppy. Definitely not as advertised. Valentine's 2021 he tried again (benefit of the doubt. Fluke maybe.) Bad idea. Berries were crushed, sloppy, and close to past edible. Customer service was no help at all. Don't waste your money on overpriced messy produce. We will NEVER purchase their products again. Very disappointing.

I received some berries as a birthday gift, and to say I was disappointed is an understatement. I had Shari's berries in the past and I always remembered them being good, but it would appear they've sold out since then and their quality has gone with that. The berries were all going bad, the design was butchered, and the chocolate was the same cheap melting chocolates you find at a craft store. I will not be purchasing from them again, and I suggest you not waste your money either. I have made better dipped strawberries myself at home and I am by no means a professional.

I ordered for my mother for mothers day. I chose delivery as either Thursday or Friday before she left work. At 6:00 pm, still nothing. I called the company. They could only say it was in transit but did not know where it was or when/if it would be delivered. Well it arrived today. 4 days late. The box smelled. The flowers were out of water and wilted; the strawberries you could hardly tell were strawberries. What was supposed to be a surprise became an embarrassment for my mother. I planned ahead with my order. I wanted to make her happy. This was the worst mother's day!

I ordered these berries about a month age. Should have been delivered between 5/4-5/7. One attempt was made on 5/4. She then placed a note on the door that the package could be left with any neighbor. That was it. Crickets. Trying to call these people is a joke. You are automatically placed on hold, and a person never answers. The "live chat" is not live. Do yourself a favor and do something other than sharis berries. Very disappointed, and I'm sure it's going to be a chore if not impose to get my money back.

I used to get Shari's Berries for my birthday every year since 2015 and sometimes on Mother's Day. Last year I told my parents to stop buying them because they had gotten worst. Half the chocolate covered strawberries were rotten and the orders stopped arriving on time and when tried calling them and the customer service sucked. Shari's Berries just became a waste of money. They started out great but now they are just hit or miss,