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BeFrugalReviews 1,018

3.4

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.


befrugal.com
Founded in 2009
Boston, MA, United States
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BeFrugal Reviews Summary

The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.

This summary is generated by AI, based on text from customer reviews

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Illinois
1 review
1 helpful vote
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Reliable
March 23, 2017

It consistantly acknowledges my purchases unlike some other competitors. Just wish they were higher percentages for cash back like others to compete.

Date of experience: March 22, 2017
Virginia
1 review
0 helpful votes
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Good percentages, most purchases register with no problem, and any trouble tickets opened are taken care of quickly. Very happy with befrugal.

Date of experience: March 14, 2017
Connecticut
1 review
0 helpful votes
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Awesome App!
March 8, 2017

Amazing app, I have added it and totally ignored and it kept collecting cashback and got a very good amount one day

Date of experience: March 8, 2017
Iowa
1 review
0 helpful votes
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Its free money!
March 8, 2017

What can't you love!
I enjoy money, it makes me happy!
(and wealthier)
Befrugal, is one avenue to get it

Date of experience: March 8, 2017
New Jersey
2 reviews
0 helpful votes
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Great
March 5, 2017

Great site, cashback rate is very good and I get most cashback they promised. Sometime it not working but I always get tickets supported. Anyway, I have no complain.

Date of experience: March 5, 2017
Oklahoma
1 review
0 helpful votes
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I find that BeFrugal usually has the highest cash back amount when I compare to other sites. I always go to them first.

Date of experience: March 4, 2017
District of Columbia
1 review
0 helpful votes
Follow Naiyin Y.
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Used Befrugal when we book cruise from expedia in Jan, and the cash back amount supposes to be as much as $550! At the beginning, I didn't see any activity regarding this transaction, so I emailed them and sent all the information regarding this. They then added it as pending state. They said I can only actually get the cashback if expedia send inquiry back to them. I don't think expedia has time to return their email to confirm my purchase and they just use it as an excuse to refuse to pay you back if the amount is huge.

Date of experience: February 27, 2017
Fernanda M. — BeFrugal Rep
over a year old

Hi Naiyin, I can assure you that we want to confirm and issue your cash back. We are continuing to work with the affiliate platform that handles the travel company Expedia. Currently, the information regarding your dispute has been submitted in full for review by Expedia, but they have not returned a resolution regarding this case. We apologize for the delay.

Joanna M.
New Jersey
1 review
0 helpful votes
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Great service.
February 13, 2017

All the cents and dollars add up to great savings over time. Make it a habit to use it, you won't regret it.

Date of experience: February 13, 2017
Maryland
1 review
1 helpful vote
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I love ordering thru befrugal.com. This website is very user friendly and shows discount codes for a huge number of vendors. A big plus is the cash back feature. Doesn't take long for that cash to build up if you like to order online in lieu of fighting the crowds at shopping malls. Very easy to request your cash reward payment.

Date of experience: February 4, 2017
New York
1 review
1 helpful vote
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Do not use... I stopped my brother from making an online order and encouraged him to use befrugal. I sent him the referral link from my account and was with him when he opened email and signed up from it. He then went through site under my guidance to make an order on jet.com and befrugal claims that they have no record he was referred by me and is refusing to pay the referral bonus.
They are garbage. Use ebates or topdollar.
**update** 2/7/17, after 2 separate email inquiries, befrugal continued to send generic response's in which they addressed no information given.
As recommended by company in their lackluster response below, I contacted via webchat and olark attached same generic message and ignored any validity to the complaint. Befrugal and 2 other companies will be featured in my upcoming best, good, and worst blog. Link will be updated soon! Happy shopping, and avoid befrugal!

Date of experience: February 2, 2017
Fernanda M. — BeFrugal Rep
over a year old

Hi Corina, Did you speak with someone from our support team on Live Chat, or submit an inquiry? We can always take a deeper look into these and provide clarification on why a referral bonus wasn't issued, or see if there is a technical glitch.

California
1 review
1 helpful vote
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Love It!
January 29, 2017

So easy to use and fast cash back to Amazon where I can save for to buy text books for my college kids.

Date of experience: January 27, 2017
Connecticut
1 review
0 helpful votes
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This is definitely a good website to save money while you are shopping on the internet. BeFrugal is free and it has a wide variety of companies where you can save money along with the coupons and tips for saving.

Date of experience: January 27, 2017
Georgia
1 review
1 helpful vote
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I had a transaction that sat in pending status for eight months. After eight months they decided to give me some generic canned reply denying payment. In the end I lost $80.00. There are too many cashback websites that are far more honest and reliable. AVOID BeFrugal!

Date of experience: January 26, 2017
Fernanda M. — BeFrugal Rep
over a year old

Hi Craig, if we submitted your cash back inquiry to the retailer and it was declined, this means that the retailer reviewed the information submitted and determined that BeFrugal is not eligible for a commission on the purchase. Some stores will provide a brief explanation for why this was not eligible, while others will not provide much information at all.

Common causes for an inquiry to be declined include other shopping sites or search engines receiving credit, using a coupon code not eligible for cash back, or having software from another shopping website installed. I hope this is helpful.

California
1 review
1 helpful vote
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Customer Service very responsive, much faster resolution and more cashback sites than main competitor. % back usually matches or beats competitors. Even when it doesn't, I still prefer the relative ease of use, better explanation of terms (which is important), and ability to request cashback on demand rather than set dates in the future.

Date of experience: January 23, 2017
Thailand
1 review
1 helpful vote
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Very easy to use.
January 22, 2017

The website is well designed.
Everything is good. The Staff is very nice.
It's an nice way to save some money (without stop shopping).

Date of experience: January 22, 2017
Texas
1 review
2 helpful votes
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Love it. So easy to use!
January 17, 2017

Just shop with their partner stores and earn money while you shop. So easy. I love it. If I have to shop on line I might as well get paid to do it! Spend $73.96 at walmart the other day, got back 2.96. Can't complain!

Date of experience: January 17, 2017
Illinois
1 review
1 helpful vote
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Love BeFrugal.
January 16, 2017

I've been a member of BeFrugall since 2012. They are one of my favorite cashback/rebate sites. They also have excellent customer service.

Date of experience: January 14, 2017
Texas
1 review
1 helpful vote
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I have been coming across many of these get paid to do minimal tasks type sites and Be Frugal just so happens to be one of them. Very reliable, customer service is good as well.

Date of experience: January 13, 2017
Michigan
1 review
2 helpful votes
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This is one of my top cashback sites. Very generous and always works. I have tried other sites, but found that my clicks had not been recorded, or mysteriously "lost", losing the transaction completely. BeFrugal is solid and reliable. They also have on occasion offered site only coupons that let me save even more.

Date of experience: January 12, 2017
Texas
1 review
1 helpful vote
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Would definitely recommend BeFrugal to anyone, i've used other cashback sites and this is my favorite.

Date of experience: January 11, 2017