Overview
The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.
This summary is generated by AI, based on text from customer reviews
Being frugal while shopping just got better! We use this for any site that we can to earn cash back when shopping!
It's unbelievably simple and pays well! I get money back for buying things I would buy anyway. I am a forever fan!
Great rebate site... well organized and easy to use... would definitely recommend... great way to save some extra $$ while shopping online
I love Befrugal, it is so easy to use. Very easy to get paid. I can make money while I shop. I like the ease and amount I earn.
Slow but effective refund, I would like more% refund for Chinese pages
Just 1% - 4% is not happy with so little at least 5 - 10% would be fabulous.
One of the best cashback website. I never had any problem. Mostly cashback offers better than Rakuten.
Surprised to learn that so many merchants paticipate. Takes a little long to receive cash back checks.
Best cashback app ever, you really get your cashback on a reasonable time frame and no tricks or hidden fees or anything like that...!
Great website, easy to redeem cash back, there is no minimum for redemption, which is great, cuz many websites usually require $15 or more
I got cashback very accurate and fast. They have very good customer service, sometime miss cashback, but don't worry, you can get it back.
Its good because of all the cash back I am getting it worked out. Thank you
I always check their website and I often find they pay back higher than other sites. It accumulates quickly and that extra check is so appreciated.
THIS SIGHT AUTOMATICALLY ACTIVATES CASH BACK YOU DON'T HAVE TO DO ANYTHING. HAVE EARNED ALMOST 100.00 IN THE SHORT TIME I HAVE BEEN USING IT. WOULD RECOMMEND IT TO ANYONE.
This is real. You just sign up, go shop, and see the cash back come in. I love this. Do not hesitate. This works. Thank you.
Great straight forward cash back platform. I love that they provide MANY payout options, with many of those giving additional cash back for free.
I didn't even know I had rewards waiting for me! I decided to use the bonus for a Lowes gift card, they gave me an extra $5. This is great
The best cash back in whole world! You can send affilate to your friends and receive 15$ for every sing in of percon.
Best cashback site, wouldn't use another, I get my cash when I want it, not every 3 months. Better rates then others too.
IF I COULD GIVE THEM 0 STARS I WOULD CERTAINLY DO SO! Please read all the fine print before expecting to EVER actually be able to use your cash back! I have had them added to my Chrome for over a YEAR and A HALF, and have spent THOUSANDS! I wish I could include a Screenshot of my dashboard, which shows 75% of my purchases with $0 payout, even though it said 5%+, then the ones that do have payouts are PENNIES, for example, a purchase of $745 advertised to pay 7% ($52.15) cashback, your entry says $0.19 (19 CENTS), that is NOT payable for AT LEAST 90 days they say, but after a year and a half and THOUSANDS spent, my account shows $34.66 cash back, and OF THAT $0.93 (93 CENTS!) is PAYABLE. Hahaha Oh, and it gets better, $10 of the $34.66 I did manage to earn is the "BONUS" they offer for signing up, which was OVER A YEAR AND A HALF AGO, and it's not payable until I have OVER $10 that actually becomes "PAYABLE" so I'm guessing, sometime in 2024, AFTER which time they have obviously kept well over 75% of my "CASH BACK" for themselves. AND DON"T EVEN CONSIDER REFERRING Friends and FAMILY, YOU WILL NOT GET PAID AS ADVERTISED. Their whole game is based on the fact that we simply forget about it and never actually CHECK INTO the details of what's actually going on with each purchase! This company IS NOT REPUTABLE and their advertising meant to entice new users to sign up, is MISLEADING AT BEST, and utterly FALSE, take it from me! Don't Give these people access to your online shopping and / or browser, they are trying to RUN GAME on you! #BeFrugalSucks
Hey Sharon! I understand where you are coming from, and I can see how frustrating it is to deal with that. BeFrugal is just a cash back portal that connects you to potential cash back with hundreds of Retailers. Once you make a purchase with a Retailer, it is on them to respond to the cash back on your account. In most cases, Retailers will upload the pending cash back for a purchase within 24- 48 hours, while others can take a little longer. We advise customers to give it up to 7 days for a Retailer to acknowledge the pending cash back onto your account. If they have not done so, after the 7 days you can submit a Missing Cash Back inquiry and we would happily reach out and dispute your potential cash back with Retailers. Retailers give us up to 60 days to report the Missing Cash Back, if there are some that you are missing, we will gladly help you out if you reach out via Support Ticket. Once the Retailer has responded, your cash back will be under Verified. Verified means that the Retailer acknowledged your potential cash back. Most Retailers go by their Return/Exchange policy, once that period is over, that is when they will respond, accept and/or payout your cash back. Retailers give us up to 90 days for Verified to become Payable. Once they reach out, we automatically notify you and your account.
As for the Cash Back coming in at $0, there can be many reasons as to why a Retailer either declines or changes the cash back to a different percentage. I always tell customers that it is best to always check the Terms and Conditions on a Retailer's cash back within our site, just in case. Some of the bigger Retailers will put categories on their cash back, so depending on the item, it could have not qualified. It really is hard to tell, but you can always reach out to us if you have any questions. We try the best that we can to find information out from Retailers. Sometimes they do not give us detailed responses on declined messages, but there are cases where we are able to reach out to the Retailer.
When you first sign up with us, we give customers up to 365 days to accumulate $10 or more of payable cash back balance. If your sign-up bonus is expired, there are different ways where you can still benefit from other bonuses that we offer. Refer-a-friend is a popular one, where you refer a friend, and they are also given the same terms as the sign-up bonus. The difference is that once they unlock their sign-up bonus of $10, it will unlock the refer-a-friend bonus for you. The more people you refer, the more they shop and earn, the more you will be receiving with benefits. We also send our customers bonuses that they can benefit on, and we sometimes advertise bonuses on our site.
Overall, I apologize for your frustration, but I appreciate your feedback. Every feedback is good, and it helps us uncover opportunities where we can improve on. If you ever have any questions, feel free to reach out to us. You can always reach out on Support Tickets or speak directly to a live agent on Live Chat.
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Love this service and website. Smooth operation and I love earning a bonus with an e-gift card for my cash back.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are committed to helping our users maximize on their cash back and savings! As well as, providing various pyment options to choose from. You work hard for these purchases and cash back. You deserve to have a few choices on how to earn!