The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.
This summary is generated by AI, based on text from customer reviews
Money is tight now, and this really comes in handy! I have received over $130 in the last year. I wholeheartedly recommend it!
Great site, easy to use. I highly recommend it for everyone. Glad it is available, the plus cash back is a real bonus!
Love that the extension comes up automatically and saves me money wherever I shop!
I just do my regular buying on line and they pay me to do it! I can also sign into the web site and find really good bargains!
Reward and services re excellent, I always use this wevsite to be my traffic website, and have good offers more than others, I love it. Thanks
I use Befrugal all the time, they are quite reliable, I don't have to contact customer service to get my cashback like some other cb websites.
And i still did not get my 10USD introduction reward.! I have signed up in August and till now got nothing in my account. Today saw my cashback is not even 3usd... serioiusly?
Have had for along time, so far it takes good care for me thank you
With BeFrugal, there is no playing. I get great cashback for purchases, and payments are fast and easy.
Seamless cashback account that works right in the browser. I am so happy I installed this. Effortless savings!
Everytime all is ok. I love shopping with BeFrugal. Their cashback is bigger and they are confirmed faster.
Awesome, got back 600$ back since Ferbuary, in love with this website because of fast and good service
Are people REALLY GETTING THEIR CASH BACK? I NEED TO KNOW! I read many people say I'm watching my account balance grow BUT is the money pending? JUST WAIT! This is the ABSOLUTE WORST SITE EVER! Be warned! DO NOT USE! I'm actually looking for people who never received their money back and received a generic email STATING Pop ups etc., you didn't use the coupon they supplied etc. Time after time I signed INTO their mobile application AND used the LINK to Kohls (who by the way, has NO IDEA who Be Frugal is, at least the representative I spoke to) and USED THEIR COUPON AND my cash was pending All EXCEPT MY FIRST PURCHASE which was minimal and I was credited $3.00 and change AFTER that ALL THE PROBLEMS AROSE AND EVERYTHING WAS DENIED! I continuously did the SAME thing and my order dates versus Kohls dates were WRONG, amounts WERE WRONG, denial after denial, etc. I am actually thinking of banding together as a group. Even if it's $2.00 people SHOULD GET THEIR money. I am SO ANGRY right now because of all of there problems or EVEN if they have any connection to these stores? It's strange that the few stores I called did not know about Be Frugal but knew about Ebates. Im actually worried about people using their credit cards in this application? Is it JUST ME? Is this site a scam? It just MIGHT BE!
Hi Lisa. I'm sorry to hear you are not happy with your BeFrugal experience. We try to provide our members with the best explanation possible why they did not earn the cash back they expected - we also have a list in our Help section, under "What can I do to make sure my cash back rebate is reported?" that you may find helpful.
BeFrugal is the absolutely the BEST! They always pay and you don't have to wait an entire quarter to get your money! Keep up the good work!
I like this site, you can try to reach bigger percentage of cash back. In general the use of the site is user friendly, clear and quick.
It's the best saving platform and I've tried a few! Cash back has been easy, I've made over $1000 a yr in saving just by using Befrugal!
This business can help a lot of people who need to earn extra cash. I know I will be buying more with the help of "Be Frugal."
Great website for cash back, offers much better return than ebates consistently. Very easy to use and quick payments compared to ebates.
Answer: I had $38.24 coming back to me that I had to wait forever to get. And never got it. It finally became payable, I went to claim it, and befrugal blocked me from doing so. All the cash back disappeared. After that clicking on payments generated a 404 page. This is ridiculous. Whether it's a problem with their system or some other issue I don't know. But it really feels like they scammed me out of cash back. They won't let me log into my account now. I tried to reset my password and they won't let me do that either. A word from the wiser - Use Rakuten - they are 10 times more trustworthy than this thing. They also pay you regularly. BeFrugal is a Total scam! I read another review on Trustpilot where it says they will deactivate your account if they don't want to pay you. That's exactly what it looks like they did to me. Unbelievable.
Answer: Hi Beverly, We are currently offering a $10 sign-up bonus for new users. To earn a sign-up bonus a user must join BeFrugal.com during the promotional period or via a link or web page on BeFrugal.com where such bonus is being promoted and then earn $25 or more in Cash Back (not including bonuses and earnings from non-purchase activity). Go to www.befrugal.com and click "Join for Free and Get $10" on the top of the page. Thank you!
Answer: Didnt get the $10. Was not sure how to do that. Can i get the $10 now even after registering?
Answer: You can set up a few different ways (Paypal, checking account, etc.)
Answer: Stay away from this site. You will not get your cash back as promised. Most your shopping trips never gets recorded and pathetic service.
Answer: Hi Linda, great question as we know that sometimes these permissions can look scary. The BeFrugal Automatic Coupons & Cash Back Chrome extension will apply coupons and activate Cash Back at the shopping cart of thousands of online stores. This permission just allows us to display a small notifier in your shopping cart that you click to apply the coupons and activate your Cash Back. I hope this answers your question. Happy shopping! - Chris from BeFrugal
Answer: You can check out what percentage of your expenditures you will earn by searching for Travelocity on the BeFrugal website.
Answer: Hi there, in order to earn cash back on your online shopping, you need to first be signed up for BeFrugal, then click the store on our website and shop as normal. We cannot issue retroactive cash back for purchases you made before becoming a BeFrugal member.
Hi Judy, To qualify for the $10 sign-up bonus, you first need to earn $10 in cash back by shopping through BeFrugal. If you have questions about earning cash back when you shop, our support team is available via Live Chat on our website, or you can check out a few frequently asked questions here: https://www.befrugal.com/help/