The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.
This summary is generated by AI, based on text from customer reviews
All I had to do is verify my payout method, and I initiated a one-business-day return payout. Furthermore, BeFrugal has become my preferred cash-back retailer.
LEGIT PURCHASES MADE ON BEFRUGAL WEBSITE. ONLY TO BE TOLD, SOME GENERIC RESPONSE AS TO WHY YOU DID NOT GET PAID. I BELIEVE THEY ARE POCKETING THE MONEY AND NOT PASSING IT ON TO THE CONSUMER. FAKE TODD THE ONLY PERSON WHO RESPONDS ONLY THROUGH WEBSITE CHAT AND OFFERS NO ASSISTANCE. I HAVE MADE MULTIPLE PURCHASES IN THE LAST YEAR AND ALMOST NO PAYMENTS WERE ISSUED TO ME. THIS PLACE IS A PURE SCAM... DO NOT USE THEM. MANY OTHER SITES OUT THERE! BEWARE!
I wish I would have found this app many years ago. So easy to use and very user friendly highly recommend it.
After not only taking advantage of a great deal on my own account AND THEN showing my friends about the deal (and thus boosting BeFrugal's number of accounts and users), they get the gall to cancel my account for "violating terms of service". I used my friend's referral code, got the deal, and then referred one of my own friends. I didn't refer tons of people, I didn't use multiple cards or accounts or find ways to "trick" the system, I just got banned. I thought this site would be a strong competitor to Rakuten, Lolli, Honey, or even Raise, but it seems I was wrong. Gtfo outta here BeFrugal
1. The payout takes up to 10 business days. Why so long?
2. A browser plugin/extension to show the tracking status would have put clients rest assured.
All my transaction were correct and payable no delay or miscalculations. Don't understand the bad reviews I had no problems setting up my account and it's very easy to use when making purchases.
They said money would be released after 30 day. Never released my cash back. Just keep getting automated messages from company saying why they can't release it.
I use other websites to purchase items as well but I always check around first and BeFrugal tends to give me a higher percentage and who doesn't want more money?! Love this site!
So many places to get cash back. BeFrugal keeps track of everything for me. Quick to send reward money too! I have saved about $400. Over the years I have been a member!
I waited patiently for a year to be paid for over $700 worth of cash back due to me for travel. I ended up contacting the original company that they said was "pending payment request". They had no idea about these sorts of companies and it seems they found a loophole in which they can con companies out of money by saying they are advertising for them. This is not advertisement, as they never seem to make good on the cash back for numerous sites. I wasted a year of keeping careful records and using their site. I hope they never get a penny of the money they "earned" by having me jump through their hoops for cash back I never got. I have terminated my account and unfortunately all like companies also. They gave Motel 6 a horrible name in my eyes until I contacted them directly and found out that they knew nothing of these sites. My loyalty stays with the companies directly and not these thieving discount sites. It isn't worth the frustration and time loss and ends with you mad at the companies they claim to represent. Companies like these are making money off the claims that fall through the cracks when people get tired of waiting for their cash back.
I really like earning money through Befrugal. Only thing that I don't like is it takes them 10 days to send you your payments. It's ridiculous. This is why I gave the rating a 3 instead of 5.
It is easy to get cash back but sometimes you have to wait on part of it. Im not sure why?
When I googled for Mott's applesauce it showed coupons for it on Befrugal.com. I clicked on it and didn't see anything worthwhile. A few min. After closing the web page, Internet Explorer 11 stopped working, my touch screen wasn't working right & then the curser disappeared. After 2 hrs with a computer tech and after downloading Malwarebytes and running a whole computer scan, it found 7 programs with befrugal in the name. After it deleted them my computer was working again. I just opened the site, I did not download anything from it. So don't even open the site!
I book hotels from travelocity many times. I have never got the refund until i register here. Thanks. If you need me to referral you. Please use my referral number so both of us can earn 10$
They pay you when you need to shop. Sounds like a great deal to me. I've already made close to $500 back for what I normally buy, with or without this program.
Easy to use. Lots of online stores to choose from. Prompt payment and when I request payment, not on their schedule. Never had any problems with receiving cash back on qualified purchases.
Works great and saves you money! Just click through, then do your shopping. Sometimes there are even coupon codes to save you extra money. It's always worth it if you're shopping online!
Thieving, lying scumbags - I fulfilled (and documented) all of my obligations for cash back on a hotel reservation, and they bent over backwards to deny it with some BS about how it was paid, even though I PURCHASED/PAID THROUGH THE LINK THEY PROVIDED. As soon as I cash out on my other stuff, I won't be back. Too many other honest alternatives to waste any more time with this slimy outfit. Hope the $9 they screwed me out of was worth it to them.
I love being able to shop on line, get items at same or lower prices AND receive cash back for items I was already going to purchase. And 9 times out of 10 I am getting free shipping. Saving me TIME, GAS and MONEY $$. Now that'st a WIN, WIN, WIN! Did I mention... WINNING?!?!
Everything was great until they cancelled my account for "fradulent activity.". I wrote and called them several times to find out what the alleged fradulent activity was. Every time the answer was either a simple one sentence phrase: "Your account was deactivated due to fradulent activity" or no response at all. After several attempts to obtain an explanation for the deactivation, I contacted the BBB and went through that process. There was no change in their response. Perhaps, they simply didn't want to pay the pending cashback in my account or perhaps something was wrong with my account. Regardless, they seem to refuse to want to discuss it.
Answer: I had $38.24 coming back to me that I had to wait forever to get. And never got it. It finally became payable, I went to claim it, and befrugal blocked me from doing so. All the cash back disappeared. After that clicking on payments generated a 404 page. This is ridiculous. Whether it's a problem with their system or some other issue I don't know. But it really feels like they scammed me out of cash back. They won't let me log into my account now. I tried to reset my password and they won't let me do that either. A word from the wiser - Use Rakuten - they are 10 times more trustworthy than this thing. They also pay you regularly. BeFrugal is a Total scam! I read another review on Trustpilot where it says they will deactivate your account if they don't want to pay you. That's exactly what it looks like they did to me. Unbelievable.
Answer: Hi Beverly, We are currently offering a $10 sign-up bonus for new users. To earn a sign-up bonus a user must join BeFrugal.com during the promotional period or via a link or web page on BeFrugal.com where such bonus is being promoted and then earn $25 or more in Cash Back (not including bonuses and earnings from non-purchase activity). Go to www.befrugal.com and click "Join for Free and Get $10" on the top of the page. Thank you!
Answer: Didnt get the $10. Was not sure how to do that. Can i get the $10 now even after registering?
Answer: You can set up a few different ways (Paypal, checking account, etc.)
Answer: Stay away from this site. You will not get your cash back as promised. Most your shopping trips never gets recorded and pathetic service.
Answer: Hi Linda, great question as we know that sometimes these permissions can look scary. The BeFrugal Automatic Coupons & Cash Back Chrome extension will apply coupons and activate Cash Back at the shopping cart of thousands of online stores. This permission just allows us to display a small notifier in your shopping cart that you click to apply the coupons and activate your Cash Back. I hope this answers your question. Happy shopping! - Chris from BeFrugal
Answer: You can check out what percentage of your expenditures you will earn by searching for Travelocity on the BeFrugal website.
Answer: Hi there, in order to earn cash back on your online shopping, you need to first be signed up for BeFrugal, then click the store on our website and shop as normal. We cannot issue retroactive cash back for purchases you made before becoming a BeFrugal member.