business logo of BeFrugal

BeFrugal

Overview

The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 26 days
How would you rate BeFrugal?
grey star
grey star
grey star
grey star
grey star
Texas
1 review
0 helpful votes
Follow Mae Q.
Unfollow Mae Q.
Send Message
Share Review
Report Review

Effortless Payouts
August 12, 2024

All I had to do is verify my payout method, and I initiated a one-business-day return payout. Furthermore, BeFrugal has become my preferred cash-back retailer.

Date of experience: August 2, 2024
New Jersey
1 review
4 helpful votes
Follow THERESA R.
Unfollow THERESA R.
Send Message
Share Review
Report Review

THIS IS A SCAM WEBSITE..
October 25, 2021

LEGIT PURCHASES MADE ON BEFRUGAL WEBSITE. ONLY TO BE TOLD, SOME GENERIC RESPONSE AS TO WHY YOU DID NOT GET PAID. I BELIEVE THEY ARE POCKETING THE MONEY AND NOT PASSING IT ON TO THE CONSUMER. FAKE TODD THE ONLY PERSON WHO RESPONDS ONLY THROUGH WEBSITE CHAT AND OFFERS NO ASSISTANCE. I HAVE MADE MULTIPLE PURCHASES IN THE LAST YEAR AND ALMOST NO PAYMENTS WERE ISSUED TO ME. THIS PLACE IS A PURE SCAM... DO NOT USE THEM. MANY OTHER SITES OUT THERE! BEWARE!

Date of experience: October 25, 2021
California
1 review
0 helpful votes
Follow vince p.
Unfollow vince p.
Send Message
Share Review
Report Review

Amazing app easy to use
September 19, 2024

I wish I would have found this app many years ago. So easy to use and very user friendly highly recommend it.

Date of experience: September 9, 2024
Texas
1 review
0 helpful votes
Follow Timmy T.
Unfollow Timmy T.
Send Message
Share Review
Report Review

After not only taking advantage of a great deal on my own account AND THEN showing my friends about the deal (and thus boosting BeFrugal's number of accounts and users), they get the gall to cancel my account for "violating terms of service". I used my friend's referral code, got the deal, and then referred one of my own friends. I didn't refer tons of people, I didn't use multiple cards or accounts or find ways to "trick" the system, I just got banned. I thought this site would be a strong competitor to Rakuten, Lolli, Honey, or even Raise, but it seems I was wrong. Gtfo outta here BeFrugal

Date of experience: April 29, 2021
Virginia
1 review
0 helpful votes
Follow Deborah A.
Unfollow Deborah A.
Send Message
Share Review
Report Review

1. The payout takes up to 10 business days. Why so long?
2. A browser plugin/extension to show the tracking status would have put clients rest assured.

Date of experience: June 9, 2018
Texas
1 review
0 helpful votes
Follow Corwin M.
Unfollow Corwin M.
Send Message
Share Review
Report Review

Best Cash Site Ever
September 6, 2018

All my transaction were correct and payable no delay or miscalculations. Don't understand the bad reviews I had no problems setting up my account and it's very easy to use when making purchases.

Date of experience: September 4, 2018
Mexico
7 reviews
8 helpful votes
Follow Claire O.
Unfollow Claire O.
Send Message
Share Review
Report Review

They said money would be released after 30 day. Never released my cash back. Just keep getting automated messages from company saying why they can't release it.

Date of experience: October 23, 2020
North Carolina
1 review
0 helpful votes
Follow Tracy M.
Unfollow Tracy M.
Send Message
Share Review
Report Review

Free money! LOVE!
July 20, 2017

I use other websites to purchase items as well but I always check around first and BeFrugal tends to give me a higher percentage and who doesn't want more money?! Love this site!

Date of experience: July 19, 2017
Tennessee
1 review
0 helpful votes
Follow Jeannine G.
Unfollow Jeannine G.
Send Message
Share Review
Report Review

Fantastic!
June 22, 2018

So many places to get cash back. BeFrugal keeps track of everything for me. Quick to send reward money too! I have saved about $400. Over the years I have been a member!

Date of experience: June 19, 2018
California
2 reviews
0 helpful votes
Follow Angeline H.
Unfollow Angeline H.
Send Message
Share Review
Report Review

I waited patiently for a year to be paid for over $700 worth of cash back due to me for travel. I ended up contacting the original company that they said was "pending payment request". They had no idea about these sorts of companies and it seems they found a loophole in which they can con companies out of money by saying they are advertising for them. This is not advertisement, as they never seem to make good on the cash back for numerous sites. I wasted a year of keeping careful records and using their site. I hope they never get a penny of the money they "earned" by having me jump through their hoops for cash back I never got. I have terminated my account and unfortunately all like companies also. They gave Motel 6 a horrible name in my eyes until I contacted them directly and found out that they knew nothing of these sites. My loyalty stays with the companies directly and not these thieving discount sites. It isn't worth the frustration and time loss and ends with you mad at the companies they claim to represent. Companies like these are making money off the claims that fall through the cracks when people get tired of waiting for their cash back.

Date of experience: March 2, 2020
Colorado
4 reviews
1 helpful vote
Follow Cynthia B.
Unfollow Cynthia B.
Send Message
Share Review
Report Review

Befrugal is leggit!
November 30, 2017

I really like earning money through Befrugal. Only thing that I don't like is it takes them 10 days to send you your payments. It's ridiculous. This is why I gave the rating a 3 instead of 5.

Date of experience: November 29, 2017
Florida
1 review
0 helpful votes
Follow Jen l.
Unfollow Jen l.
Send Message
Share Review
Report Review

Easy and hard
November 7, 2024

It is easy to get cash back but sometimes you have to wait on part of it. Im not sure why?

Date of experience: October 28, 2024
Oklahoma
1 review
14 helpful votes
Follow Sherry C.
Unfollow Sherry C.
Send Message
Share Review
Report Review

Don't go there!
August 28, 2015

When I googled for Mott's applesauce it showed coupons for it on Befrugal.com. I clicked on it and didn't see anything worthwhile. A few min. After closing the web page, Internet Explorer 11 stopped working, my touch screen wasn't working right & then the curser disappeared. After 2 hrs with a computer tech and after downloading Malwarebytes and running a whole computer scan, it found 7 programs with befrugal in the name. After it deleted them my computer was working again. I just opened the site, I did not download anything from it. So don't even open the site!

Date of experience: August 28, 2015
California
1 review
0 helpful votes
Follow Zhixiong W.
Unfollow Zhixiong W.
Send Message
Share Review
Report Review

I book hotels from travelocity many times. I have never got the refund until i register here. Thanks. If you need me to referral you. Please use my referral number so both of us can earn 10$

Date of experience: June 28, 2019
Florida
3 reviews
11 helpful votes
Follow Ron B.
Unfollow Ron B.
Send Message
Share Review
Report Review

Can't Beat It!
July 29, 2020

They pay you when you need to shop. Sounds like a great deal to me. I've already made close to $500 back for what I normally buy, with or without this program.

Date of experience: July 29, 2020
Georgia
1 review
0 helpful votes
Follow Bronwynn L.
Unfollow Bronwynn L.
Send Message
Share Review
Report Review

Love it
March 18, 2018

Easy to use. Lots of online stores to choose from. Prompt payment and when I request payment, not on their schedule. Never had any problems with receiving cash back on qualified purchases.

Date of experience: March 16, 2018
Montana
1 review
0 helpful votes
Follow Matt E.
Unfollow Matt E.
Send Message
Share Review
Report Review

Works great and saves you money! Just click through, then do your shopping. Sometimes there are even coupon codes to save you extra money. It's always worth it if you're shopping online!

Date of experience: January 31, 2019
Texas
1 review
4 helpful votes
Follow Brent R.
Unfollow Brent R.
Send Message
Share Review
Report Review

Thieving, lying scumbags - I fulfilled (and documented) all of my obligations for cash back on a hotel reservation, and they bent over backwards to deny it with some BS about how it was paid, even though I PURCHASED/PAID THROUGH THE LINK THEY PROVIDED. As soon as I cash out on my other stuff, I won't be back. Too many other honest alternatives to waste any more time with this slimy outfit. Hope the $9 they screwed me out of was worth it to them.

Date of experience: March 7, 2019
Florida
1 review
0 helpful votes
Follow Angela S.
Unfollow Angela S.
Send Message
Share Review
Report Review

Love cash back!
February 16, 2020

I love being able to shop on line, get items at same or lower prices AND receive cash back for items I was already going to purchase. And 9 times out of 10 I am getting free shipping. Saving me TIME, GAS and MONEY $$. Now that'st a WIN, WIN, WIN! Did I mention... WINNING?!?!

Date of experience: February 13, 2020
Wisconsin
1 review
3 helpful votes
Follow L K.
Unfollow L K.
Send Message
Share Review
Report Review

Everything was great until they cancelled my account for "fradulent activity.". I wrote and called them several times to find out what the alleged fradulent activity was. Every time the answer was either a simple one sentence phrase: "Your account was deactivated due to fradulent activity" or no response at all. After several attempts to obtain an explanation for the deactivation, I contacted the BBB and went through that process. There was no change in their response. Perhaps, they simply didn't want to pay the pending cashback in my account or perhaps something was wrong with my account. Regardless, they seem to refuse to want to discuss it.

Date of experience: January 19, 2019