BeenVerified

I am so upset right now.
Last month my husband and I finally paid off one of our bank loan credit cards.
Today I get a statement and I was excited to see it say 0 amount due. HOWEVER I ended up seeing a "new" charge for 48 dollars by BeenVerified.com. On May 16th 2014.
I go into my sent email archives and see that I had sent that company a email to terminate/cancel a free 7 day trial membership. ( Which I used for less than an hour or so because the info they provided was nothing that I had not already found by myself on the internet.)
The email I sent to *******@beenverified.com was dated FEBRUARY the 9th of 2013!
Over a year and 3 months ago!
And they charge me 48 dollars in May of 2014!
I called the number I found and it said to call back during regular business hours.
I am so glad I never deleted that email I sent to cancel. Something told me not to and now I know why!

This company is a complete rip off to say the least. I purchased a subscription which before I purchased, they showed what was going to be included in the purchase. All I received was a name, address and phone number of the person I searched for. No property, traffic, criminal or anything else I was told was going to be on the report. I spoke to a representative and they just kept telling me I had to upgrade to get additional information. So basically, I paid close to $30 for a name, address and phone number. This is public record! You can get this information online. They basically charge you for public record information, but promise additional options which you don't get. Stay Away!

I've used this site for about 10 years, I believe. It's excellent, especially since it added email addresses, which have been notoriously difficult to find. In searching for high school classmates (class of '55) I've been able to find most folks for whom I've searched, including females, most of whom have had one or two new marriage names since then. It has some extra cost features I've not used, but have not felt I needed to. RECOMMENDED

Cody, the Been Verified client services representive was both, professional and personable; I was so impressed with Cody's expertise and attention to client detail, that I asked to speak with and shared my sentiments with his manager. Been Verified is the "real deal", the background check product exceeded my expectations: moreover, l accomplished my goals and now, l'm at peace after confirming what I initially suspected about persons of intertest. Bottom line, do invest in this medium,
It's worth every cent spent!

Please i
Sincerely,
J. Weaver - Florida

Although I was not satisfied with some of the false information that appeared in my family's public information, I was treated with upmost respect by this company. It was billing time, and I wrote to request termination of my service. I immediately received a response from their Customer Care representative and a refund for the payment that had been made to renew my service. It was explained to me that their searches could only reveal what was reported to them through public records and Internet searches. I was amazed at the promptness and professionalism with which my account was handled. My only hope is that people realize that public records and information on the internet are not necessarily true, no matter which method is used to gather them. Kudos to this company for employing representatives like Carla, who contacted me on its behalf!

So I was frustrated to see I'd forgotten to cancel my membership and when I called to get it handled, I expected the run-around, to be honest! But to my surprise there were no lengthy waits, no double-talk, no hard sell! It was just a guy on the phone who was pleasant, professional and willing to handle my cancellation without delay!

I was pleasantly surprised!

As for the service itself, I got exactly what I wanted and was pleased with what I got (the report)! I just forgot to cancel is all... that was my bad!

I only needed to look up an address to have someone served some court documents and it was so easy to navigate their site and use the service provided. I got exactly what I needed and served the other person successfully.

This is an easy to use verification service. The data provided was very accurate as I cross checked the information with other services and information. Been Verified provided data which was helpful to my business,

Best of all the company is easy to deal with and provides great customer service. When the service was no longer needed for a period of time, they canceled the service within hours of my email. This was done by an actual person not an automated line.

Barely any info was correct! I happen to know this because! St check was on my ex. Still had me as relative and still living with me and my phone # and said nothing about his fed. Prison stint, and I could go on about wrong info. So they said I was a relative, I looked myself up, 7 catagories were wrong, contact, phone #, emails, relatives, social network, and to top it off, the picture was of the eiffel tower. Do not know where that came from, never seen the picture before in my life. Info was worthless. What a RIPOFF!

(Couple of hours later: in answer to a note about my experience, beenverified.com refunded the one month charge. Very decent behavior.)

Today, I used www.beenverified.com for examination of a person proposing a service to me and my family. The search turned up scanty information, perhaps a reflection of the person and claims about the person's business experience. Then I looked at my own information and found a hodge podge of mostly useless material. For example, the site merged me with one of my brothers, without complete information for either one of us. I regard today's one month membership purchase as a waste of $22.

Taking advantage of the elderly with "bait and switch" billing. After I caught the 2nd charge to the credit card, I found out that she was lead to believe it was a one time charge of $15, and that the information that was claimed to be available, was not. This is typical business practice for a company that scams people on a fixed income out of their limited income with recurring charges spaced out so that the consumer is not alerted. Only a scammer sets it up where you can NOT cancel from the website, and provides no mention of how to do so,