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Be Createful has a rating of 4.63 stars from 68 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Be Createful most frequently mention customer service. Be Createful ranks 5th among Gems sites.
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I absolutely love becreateful rhinestones. They are the only rhinestones I use for my small business! The sparkle and shine is absolutely amazing!
I made two orders totally over $300. When the order arrived I realized I had ordered the wrong size. I went to the website to request a return and to my surprise no returns or exchanges allowed. There was an is no notice during purchase or check out that they have a no return policy. When I called they were rude and condescending. I am positive this is not the first time they have been made aware of this issue and they have repeatedly chosen not to make customers aware of their no returns policy during check-out. Annette mentioned that there are no rhinestone companies that allow returns and exchanges. That is not true as I have checked. Bold faced lie. Go elsewhere as there are rhinestone companies that allow returns and exchanges.
I made two orders totally over $300. When the order arrived I realized I had ordered the wrong size. I went to the website to request a return and to my surprise no returns or exchanges allowed. There was an is no notice during purchase or check out that they have a no return policy. When I called they were rude and condescending. I am positive this is not the first time they have been made aware of this issue and they have repeatedly chosen not to make customers aware of their no returns policy during check-out. Annette mentioned that there are no rhinestone companies that allow returns and exchanges. That is not true as I have checked. Bold faced lie. Go elsewhere as there are rhinestone companies that allow returns and exchanges.
I LOVE purchasing from BeCreateful customer service is A1 and shipping is always fast! I've been using the Luxe hotfix stones for all of my apparel and the glass flatbacks for tumblers. The quality of their glass/luxe stones is what keeps me coming back to purchase!
Be Createful has amazing stones and supplies at great prices. I've tried to Korean, DMC and luxe stones and I love them all for different reasons. The rhinestones sheets are beautiful as well. The rhinestone pencil is a huge help and the flock and transfer tape are more cost effective than other sites while maintaining quality! Thanks as always. This is my go to supplier. I've even had to do a return at my own fault. I selected the wrong product and it was as painless as the process can be.
This company is all around a class act. You won't be disappointed. I forgot to mention shipping is amazingly fast.
Becreatful has been a great add in making my business successful. They provide great service and timely delivery for supplies.
YOU GUYS ROCK!
I am extremely happy with my purchase and will be purchasing more in the upcoming week. Love this new partnership between Glam & Bling. XOXO
Fast shipping. Excellent communication. Gave a 4 Star because I wasnt happy with the quality of stones.
I have tried several wigs and this is my favorite. It looks like the picture, it is made well and the price is right. It's a must have wig to add to your collection.
Great experience with company. Shipping was pretty quick. Loved the product. Will be ordering again real soon.
I SO GLAD TO HAVE STUMBLED ACROSS THIS SITE! I LOVE THE WORK! The customer service is outstanding! I BeCreateful a prosperous new year and I'd recommend them at any time!
Be Createful has the best customer service, products and prices. Highly recommend! If you have questions, they are so helpful with anything. Lots of designs to choose from and their stones are amazing!
I didn't have any issues ordering. It wasn't anything out of the ordinary for online ordering. But the fact that my review has to be 100 characters or more to leave a review doesn't make any sense. What if I don't have that much to say about it.
This tool was very reasonable and works well to apply stones, i used it to bling shoes. Will purchase more soon...
I love doing business with a company that is on the ball. I've ordered many pieces from them and I highly recommend others to shop on their online store.
I normally go back to businesses that are reliable and Be Createful has never disappointed. Have always found what I need and website makes it easy to find all items that I need. All my purchases have been defective free and shipping is prompt. Will definitely keep coming back for all my rhinestone related purchases.
Best hands down when it comes to their product and customer service! Definitely will continue to order from them in the near future and distant as well.
Annette's customer service is beyond fantastic. She will answer any questions. The shipping is super fast.
This company helped me with starting my business, by taking time to talk with me about the Rhinestones difference in sizes, quality and much more. There prices are the best and they have the best orange sticky flock template. They have custom designed over 300 digital downloads for me and they respond to any questions that I have. They have a Facebook page that helps the beginner to the Rhinestone design and they also help the more advanced.
I love everything that I purchase from BeCreateful. Service is always good and timely. The best place to shop for your rhinestones and overall products.
The rhinestone creation she made for us was amazing! Our came a lot sooner than we expected. It was a great experience.
I was so impressed with the time they took to help me understand and choose supplies, and also loved the things I purchased.
Wow, I'm amazed on how fast your shipping was, it's better than Amazon prime. Your product and customer service is amazing, the shine and adhesive Crystal sheets are the best in the market. I've tried others but none of them come close to your quality. I love the product so much I order 6 additional sheets. I totally recommend these products.
I love the quality of the stones and the strip flock. Speedy delivery, I will definitely purchase items from Be Createful.
I ordered for the first time this week, and I've already received my order. The stones are beautiful! I'm already about to re order!
Gain trust and grow your business with customer reviews.
We offer a wide selection of rhinestones and jewels for sale including Korean, DMC and the stunning Luxe Czech rhinestones.
Thanks for sharing your thoughts. I understand your frustration and wanted to respond to your statements on this site and the many others you posted this same review, just under different names.
My name is Annette and you are correct, you did speak with me and I do own Be Createful. My staff and I work hard to provide beautiful products and good customer service for our customers. You originally spoke with Jennifer. She was in training and I was sitting with her during the conversation so I was very aware of what was said. She was kind and professional but I had her hand the phone to me after you made some very hateful and degrading remarks. She in no way deserved what was said, no one should be talked to the way, not our staff or any other person.
When I spoke with you, I shared who I was and attempted to turn the conversation around. As I shared on the phone we do have our returns policy in several places on our website including the checkout page. I have attached a screenshot of our checkout page below. It states "Please verify all items in your cart are correct as we do not accept returns. Please see our return policy for details." If you didn't see it I'm sorry but it is on our website and part of every order as well as on our Return Policy page. Our return policy (link below) shares why we had to make this decision. It states:
"At Be Createful we truly appreciate and value our customers. As a family-owned and operated company, we stand behind all of our products and customers.
In order to keep up with increasing costs and maintain our affordable prices, we have had to make a tough decision. We will no longer be accepting returns/exchanges indefinitely.
Unfortunately, about 70% of the returns previously accepted arrived damaged. The damage happened due to care not being taken when packaging the products for return. We are unable to resell those products, which increases costs for our customers.
We apologize for any inconvenience this may cause, but in order to keep our prices as affordable as possible, this is a decision that must be made.
We just want to remind you to double-check what you are ordering, to ensure you receive the products you want!"
Return Policy link https://becreateful.com/pages/return-policy?_pos=1&_sid=e29a015f4&_ss=r
Additionally, I did not say all companies have the same policy, I did state that since we implemented this policy many companies have done the same.
I wish you nothing but the best and hope you find a supplier that fits your needs.
Sincerely
Annette