Do not waste your money. I am actually of the opinion this company may be a scam. I ordered from them several months ago, received no update as to my packages until I contacted them several times only to be told Both my packages were "lost in transit". The worse part is that the company refuses to refund my order. Do not order from this company! If I could giv it no stars I wld
I love the site, my stuff came super quickly, the only down side is that sold out products are never put it back in stock, and I wish there were more drugstore products that are famous on youtube, specially the newst MORPHE products, but over all its a great site
So so.
I did not feel stresses.
Some times website display on $ when i choose JAPAN.
Was that BAG?
It was make me feel good.
And now ican't check "i'm not a robot" box!
Impeccable experience! Great communication and fast delivery. Would recommend the site to friends and family.
Delivery was quick and everything I ordered was included. Exactly what I wanted.
Bought my makeup in bulk because they discontinued the type I like.
I placed my Order on Oct 29. As of Nov 12 my order still hasnt shipped. I am unable to get any updates and there is stillno expected delivery date.
This company has horrible customer service. I bought 2 blushes and a concealer. First off the concealer came with like gel liquid inside and was completely different color then the website and then one blush came completely shattered. I contacted them and they made me show proof of the damage, and when i did they said there nothing they can do because i didn't buy they're 'clear' insurance. First off, at the checkout it says want to buy insure for $3,(US) and i'm from canada so of course it's more than $3, of course I assumed that was just if the package was lost which i wasn't worried about so i didn't buy it. They said it clearly states the insurance is for any mishaps such as it coming damaged. I've ordered countless makeup, and as long as it's packaged properly it doesn't come broken. Then because i said they're customer service was crap, they offered 30% of my next purchase of the blush. JUST THE BLUSH. So i'd still have to pay shipping and buy they're stupid insurance incase this happened again. Waste of money, don't bother ordering, you can find all the products elsewhere.
For those living in Southeast Asia, please DO NOT purchase from this company aka Beauty Joint. I repeat, DO NOT PURCHASE from them. Why? Well, I have several reasons. Where do I start...
Firstly, their shipping fees are outrageous. It's sooo expensive & overcharged, even for their ‘Standard' shipping (with no tracking). But this isnt as serious.
Second, their shipping took FOREVER! I ordered in April-May and had asked them how long does it take to arrive, & they answered "6-8 weeks" which i thought was pretty understandable due to COVID. So around August, I emailed them & they told me they no longer ship to my country (hence refunded me for my second order - which i have no issue of), BUT, as for my first purchase (which i ordered in April-May & they promised 6-8 weeks), it was somehow lost in transit? And i've waited fo 3/4 MONTHS ALREADY UGHHH. & when i emailed them if they can issue a refund for me (around USD 140), they told me they couldn't do that as it's ‘lost' so it's not their fault? Are you serious? At least be a responsible one and refund!
The only good thing is good customer service i guess lol. Heard many good reviews about this company, but to me, it's one of the worst i've ever bought from. High shipping fees, took way too long to come & even worse, no refund for my lost parcel lol.
Will never purchase from them again.
The price is really good and it is a great product. Very fast shipping and will do business again in the features
The terms of shipping were fine, the products which I ordered were packed appropriately. I'm satisfied!
I ordered my items and the shipping wasn't too bad. It did take a while to update but on it did, the item took about two weeks to get to me.
I saw this pallete on a You Tube video. I couldn't find it on the Ulta website. I just Googled it and found it on your site. Great service!
Didn't receive my products! Trust me they have a bad customer service and obviously my worst experience as the products were not delivered ever
Really like the sunglasses they look and feel very sturdy. The colors are exactly how i wantes them. Thanks!
Cheap drugstore products, fast shipping too! Love it, even for the price of shipping from the US to NZ is reasonably good! My go to beauty site
Sending products was fast.
I like them
Thank you so much!
I think your services is high quality
I will buy again
Every order I make I am always very satisfied. My orders are always right and delivery is usually on time or early
Excellent communication and speedy delivery, thank you very much. Hassle free and I got exactly what I wanted :)
This site has great prices and provides great service. Items received quickly after initial order. Will order from again.
Overview
BeautyJoint has a rating of 2.8 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. BeautyJoint ranks 42nd among Cosmetics sites.
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- LOS ANGELES, California, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jennifer! I am sorry to hear that you have not received an update on your order. Please contact us directly at customerservice@beautyjoint.com so that we can further assist you with your order. Thank you.