business logo of BB Wheels

BB WheelsReviews 1,080

4.7

From the business

BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.

Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.


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BB Wheels Reviews Summary

Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

Instant Feedback

7,524 reviews
Massachusetts
1 review
0 helpful votes
Follow JAMES R.
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I didn't realize my error hub sizing error in ordering this Voxx Este rim. However, your professional associate caught my error, corrected it, and notified me immediately by email, saving me the hassle of returning and replacing this rim. However, all is well and and I'm very satisfied in dealing with a very professional organization! Now I know who to refer my friends to for similar happy experiences!

Date of experience: January 20, 2023
BB W. — BB Wheels Rep
over a year old

James,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Thank you,
BB Wheels

Arizona
1 review
0 helpful votes
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B&B is awesome
January 18, 2023

Amazing turnaround and great pricing! Ezpeasy! This was my third transaction with B&B and I am happy, happy, happy

Date of experience: January 18, 2023
BB W. — BB Wheels Rep
over a year old

Mark,
We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Thank you,
BB Wheels

Washington
2 reviews
0 helpful votes
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First purchase from BBWheels, not the last.
January 17, 2023

I purchased 4 tires for my skid steer at a decent price with free shipping. They showed up quick and are exactly what I needed. This was a very smooth transaction. I have zero complaints and intend to buy from BBWheels in the future.
Thank you.

Date of experience: January 17, 2023
BB W. — BB Wheels Rep
over a year old

Craig,
Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.
Thank you,
BB Wheels

Kentucky
1 review
0 helpful votes
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Top notch!
January 15, 2023

Check out online simple no hassles, free shipping and tires were here in a flash, so i ordered 2 front tires also, the whole experience let me tell you it doesnt get any better, oh and the price was the best i could fined absolutely loved it! Give them a you wont be sorry!

Date of experience: January 15, 2023
BB W. — BB Wheels Rep
over a year old

Steve,
Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thank you,
BB Wheels

Virginia
2 reviews
0 helpful votes
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Easy and fast
January 15, 2023

The shopping and ordering experience was painless I would order from these guys again. Fast shipping also!

Date of experience: January 15, 2023
BB W. — BB Wheels Rep
over a year old

Jason,
We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Thank you,
BB Wheels

Florida
1 review
0 helpful votes
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Awesome service
January 15, 2023

Noah was fantastic getting me exactly what I wanted Fast shipping arrived perfect

Date of experience: January 15, 2023
BB W. — BB Wheels Rep
over a year old

David,
We are thrilled you had a great experience with us and hope to see you again soon.
Thank you,
BB Wheels

New Mexico
1 review
0 helpful votes
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Wheels
February 13, 2023

The wheels were nice. Ordered for certain vehicle and they were to fit no. When we had them installed we were told that the inside of the wheel on the front was hitting the brake caliper. Ordered 1/4 " spacers and tire shop would not put them on. Took vehicle home removed all 4 wheels and took to the store to remove tires and mount them on new wheels. Picked them up and put spacers on and no issues other than one side hit the fender corner a bit which we fixed. Discount tire sells the same wheels and they double checked the catalog and those were the wheels for the vehicle

Date of experience: January 14, 2023
BB W. — BB Wheels Rep
over a year old

Robert,
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Thank you,
BB Wheels

California
1 review
0 helpful votes
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Customer
January 13, 2023

Great customer service, very polite. And respectful

Date of experience: January 13, 2023
BB W. — BB Wheels Rep
over a year old

Crisanto,
We pride ourselves on wowing every customer, so it’s nice to hear customer service was able to do that for you. Thank you for sharing your experience with us!
Thank you,
BB Wheels

West Virginia
1 review
0 helpful votes
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Great service
January 13, 2023

My order was fast with shipping. It's a great cover for our truck. We do plan to send people through this website in the future.

Date of experience: January 13, 2023
BB W. — BB Wheels Rep
over a year old

Karla,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels

Pennsylvania
1 review
0 helpful votes
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Hardrock Gunner wheels
January 13, 2023
Updated review

Awesome service from sales staff on making sure I purchased the right wheels for my vehicle along with what accessories I needed.

Date of experience: January 13, 2023
BB W. — BB Wheels Rep
over a year old

George,
Thank you for taking the time to share you experience with us, we very much appreciate it.
Thank you,
BB Wheels


Very pleased with BB Wheels, excellent price and fast...
January 13, 2023
Previous review

Very pleased with BB Wheels, excellent price and fast and easy checkout.

Date of experience: January 13, 2023
Oklahoma
1 review
0 helpful votes
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10/10 would recommend
January 11, 2023

Ordered my tires and received them less than 24 hours later. Absolutely insane fast shipping and delivery. Will recommend to friends and family if they need tires.

Date of experience: January 11, 2023
BB W. — BB Wheels Rep
over a year old

Michael,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.
Thank you,
BB Wheels

Washington
2 reviews
0 helpful votes
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Great CS!
January 11, 2023

The guys I talked to on the phone were very polite and understanding to my situation.

Date of experience: January 11, 2023
BB W. — BB Wheels Rep
over a year old

Brian,
We are so thrilled to hear that you had such a smooth experience with us and one of our representatives! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review.
Thank you,
BB Wheels

Florida
1 review
0 helpful votes
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Easy transaction
January 11, 2023

Great price and great experience will be shopping with this company more and I will l let all my car people know

Date of experience: January 11, 2023
BB W. — BB Wheels Rep
over a year old

Judith,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels

Illinois
1 review
0 helpful votes
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Easy order process
January 7, 2023

Easy order process still awaiting tires but great prices and simple ordering.

Date of experience: January 7, 2023
BB W. — BB Wheels Rep
over a year old

George,
Thank you so much for your positive rating for your recent visit.
Thank you,
BB Wheels

Nevada
1 review
0 helpful votes
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Voxx Monte Wheels
January 7, 2023

Online purchase was very easy and quick! They reached out to me to make sure I picked the right option and the gentleman I spoke with was very professional and cordial! The wheels shipped quickly and were packaged well with no damage. These are exactly what I wanted and fit perfectly! I ordered new lug nuts and hub centric rings to complete the package! Overall it was a great transaction! I highly recommend this company!

Date of experience: January 7, 2023
BB W. — BB Wheels Rep
over a year old

Mark,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you,
BB Wheels

Maryland
1 review
0 helpful votes
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New shoes for my Mustang
January 6, 2023

The purchase was done over the phone and it was easy and the price came in $400 cheaper for the same package as my local shops were offering.

Date of experience: January 6, 2023
BB W. — BB Wheels Rep
over a year old

Mike,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Thank you,
BB Wheels

Texas
1 review
0 helpful votes
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New wheels for a uncommon build.
January 4, 2023

Ean was very helpful in getting what I was looking for.
Gave details that I was not thinking about.
Very happy with the purchase.

Date of experience: January 4, 2023
BB W. — BB Wheels Rep
over a year old

Blaine,
We are so very happy to hear you had such a wonderful experience with us! Ian had an absolutely pleasure assisting you.
Thank you,
BB Wheels

Kansas
1 review
0 helpful votes
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Great prices and customer service people
January 3, 2023

After searching for a couple days for wheels I was very happy to find BB wheels and the exact style of wheel I needed and wanted for my tail buggy. I also was impressed and liked the fact that they double checked that the wheels were right for my application. You will not regret buying from them.

Date of experience: January 3, 2023
BB W. — BB Wheels Rep
over a year old

Mark,
We’re glad Ian was able to help assist you during the ordering process and that you’re pleased with the final product.
Thank you,
BB Wheels

Nebraska
1 review
0 helpful votes
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Great prices and super quick shipping
January 3, 2023

Just needed one tire for a spare as I upgraded my truck from factory 18inch wheels to optional factory 20 inch wheels. This left the spare as an odd size. BB had the best price on the tire and the shipping was quick and free.

Date of experience: January 3, 2023
BB W. — BB Wheels Rep
over a year old

Timothy,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Thank you,
BB Wheels

Florida
1 review
0 helpful votes
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Excellent service
January 2, 2023

Came quicker than they said very happy with the tires I ordered. Will for sure use them again for any tire purchases

Date of experience: January 2, 2023
BB W. — BB Wheels Rep
over a year old

Chris,
It is because of customers like you that we continue to improve as a business! Please come see us again soon.
Thank you,
BB Wheels