From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great customer service, great price, prompt shipping
It was great to see that they had alot to choose from. The purchase was easy to make and no problem placing a order in for my four tires. Differently going start buying my vehicle stuff from them.
Jordan,
Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us.
Thank you,
BB Wheels
Buying my tires was made very fast and easy. Also the prices are very competitive. One of the lowest I could find from a tire and wheel dealer. Thanks will be buying from you again.
Kyle,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you,
BB Wheels
My tire order arrived less than 48 hours after placing it on Thursday. I was surprised when FEDEX pulled up Sat morning. Tires looked perfect. Manufacture date code was 4 months old. I'm very pleased with the whole transaction. Very highly recommended. Thank you BB Wheels.
Alan,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Thank you,
BB Wheels
I ordered the tires on Thursday morning and they arrived here in Maine on Friday. They appear to be just what I ordered, hope to get them mounted next week
Brian,
Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon.
Thank you,
BB Wheels
Great price and awesome shipping results. Had tires the next day from order date.
William,
Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thank you,
BB Wheels
GOT SCAMED! GOT 6 YEAR OLD JUNK SOLD AS NEW AND CUSTOMER SERVICE WAS RUDE AND NOT HELPFUL. RUN FROM BB WHEELS BEFOR THEY SCAM YOU TOO!
Edward,
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. It looks like our customer service team is working on this issue for you.
Thank you,
BB Wheels
Ordered rim and wrong rim received re ordered correct rim hoping to be able to return incorrect part for refund
Scott,
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Thank you,
BB Wheels
I found out that a couple of my wheels were bent. Knowing how much OEM (VW) wheels cost, I decided I'd just buy a whole new set. Went home & browsed a couple sites and stumbled on BB wheels… I'm all about supporting Family businesses, and their prices were super competitive so it was a no brainer for me. I placed an order on Tuesday, and they were delivered to my Las Vegas home on Saturday! I couldn't believe it.
I will definitely recommend BB wheels to everyone I know. Thank You!
Justin,
It is because of customers like you that we continue to improve as a business! Please come see us again soon.
Thank you,
BB Wheels
Only bad thing I experienced was, I couldn't choose what products to choose.
So many brand's and types. If you can't find it here they don't make it seems like. Glad I started searching for tires with them. Now just waiting on arrival.
Tim,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Thank you,
BB Wheels
Customer service was awesome and very helpful. After snooping around the internet they had the lowest prices.
Dustin,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Thank you,
BB Wheels
Great to do business with 2nd order from them everything went well with both orders
John,
Thank you so much for the great rating & for taking the time to post a review. I am so pleased to see that you are happy with our service.
Thank you,
BB Wheels
Great customer service. Awesome communication. Willing to help with anything needed.
LC,
Wonderful to hear! Thank you for taking the time to share your experience!
Thank you,
BB Wheels
Was a good experience working with Andy very happy.
Gerald,
Thank you for sharing your experience with us! We’re glad that the ordering process went smoothly for you.
Thank you,
BB Wheels
Second time a purchase wheels from this guys they are friendly they help you to get the best fitment for your vehicle,great A+++++
Amos,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.
Thank you,
BB Wheels
Wheels arrived quickly and individually boxed, no damage whatsoever. New shoes look great on the truck.
Paul,
We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it.
Thank you,
BB Wheels
Easy purchase, great price and affordable financing on tires.
Alex,
We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.\
Thank you,
BB Wheels
They were very helpful on my questions I highly recommend them they were on top of my list I had called many places
John,
I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!
Thank you,
BB Wheels
Great price & super fast delivery bfg,s for my 1969 SS396 chevelle
Jack,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Thank you,
BB Wheels
My experience with BB Wheels is always great. The representatives are always professional and process my order expeditiously.
Madison,
We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Thank you,
BB Wheels
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tires Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Allen,
Thank you very much for sharing your experience with us, it is very much appreciated by us.
Thank you,
BB wheels