website thubmnail of Basso

Basso

How would you rate Basso?
grey star
grey star
grey star
grey star
grey star
Kenya
2 reviews
0 helpful votes
Follow Jameson J.
Unfollow Jameson J.
Send Message
Share Review
Report Review

Top notch service
June 25, 2021

Love the vibrant color and fit! I usually take a 8.5 but bought a size 9 and they fit great! Ordering another pair in a different color

Date of experience: June 25, 2021
Kenya
1 review
0 helpful votes
Follow Tyler w.
Unfollow Tyler w.
Send Message
Share Review
Report Review

Great shoes.
August 28, 2021

The best deal I found on the shoes I wear. The product was shipped fast and delivered within 3 days.

Date of experience: August 27, 2021
Switzerland
1 review
1 helpful vote
Follow Joanna M.
Unfollow Joanna M.
Send Message
Share Review
Report Review

Dont buy from them they re a scam! They resell items from aliexpress and they dont offer refunds, only store coupons

Date of experience: December 8, 2018
Pop M. Basso Rep
over a year old

We do not resell. There are many websites copying our products and reselling them at a much lower quality

South Africa
1 review
0 helpful votes
Follow vio r.
Unfollow vio r.
Send Message
Share Review
Report Review

Excellent
November 17, 2021

Love my Samantha Plaid Shirt Jacket! Excellent price and a quality shirt! I will definitely be
Spreading the word about BASSO CO to my friends.

Date of experience: November 17, 2021
Kenya
2 reviews
0 helpful votes
Follow Fallon T.
Unfollow Fallon T.
Send Message
Share Review
Report Review

Love them
November 4, 2021

Fastest shipping ever! Good quality Grotto Sneakers. Sublimate beautifully. I will recommend my friends here. Very nice products

Date of experience: November 3, 2021
Kenya
1 review
0 helpful votes
Follow Byron W.
Unfollow Byron W.
Send Message
Share Review
Report Review

A+++
September 9, 2021

I ordered a pair of sandals with attractive price on Black Friday, and the delivery was very fast. Simple way to shop

Date of experience: September 9, 2021
Austria
1 review
10 helpful votes
Follow macky m.
Unfollow macky m.
Send Message
Share Review
Report Review

Terrible
September 14, 2018

The shoes look like from a supermarket - the look totaly trash and smell like poison
For a price of 65 it is really a scam

Date of experience: September 14, 2018
Maryland
1 review
2 helpful votes
Follow Nea R.
Unfollow Nea R.
Send Message
Share Review
Report Review

Buyers Beware
June 1, 2021

I had a very rough experience with BASSO. I was genuinely excited to receive 2 pair of shoes I ordered from them. #1 they took forever to come, about 2 months. #2 the shoes they send you are NOT the same shoes pictured on the website, they are slightly different, & not for the better. #3 the sizing is way off, one pair I ordered in a size 38... I sized up due to customer reviews saying they were cut small... they actually did fit me perfectly... however it was still not the same shoe as pictured so it was disappointing all the same.
The 2nd pair I ordered my actual size according to their sizing chart, which was a 37 & they were actually a whole size too big for me! An entire shoe size too big!
Now there sizing method is merely a sticker, that's slapped on the bottom of the shoe, so maybe they were labeled incorrectly... or who knows... a sticker slapped on the bottom doesn't provide a lot of accuracy... there is no way a size 38 in one shoe fit me perfectly... & a size 37 in another shoe was much too big... nonetheless when I contacted them, they said I could receive store credit.
Which did not work for me, because that was the smallest size available in that particular shoe I ordered... at which point after much back & forth... days of back & forth... they did say I could return the shoes & receive a refund, but I had to pay for the return shipping.
Which was ridiculously high... so today I still have the useless shoes I can't fit even a little (which were also not the same as pictured mind you but similar), & the other useless shoes that were not at all, the same as the shoes pictured.
I paid about $140 for complete trash.
They sell overpriced trash.
The sizing is all over the place, & the customer service is horrible to top it off.
This company should have provided me with a return shipping label considering the lack of accurate sizing, alongside the false advertisement.
Why should consumers pay to return something they technically never even ordered.
I paid for what was pictured, not a rendition.
Now it would be one thing if they sent what was actually pictured in the correct size I ordered & then I just didn't want it.
But to send completely different products, in completely off sizing, then tell me to pay to return it. Wow.
This company is horrible. I will never order from BASSO again.

Date of experience: June 1, 2021
Netherlands
1 review
0 helpful votes
Follow Noortje V.
Unfollow Noortje V.
Send Message
Share Review
Report Review

Ik ben super blij met mijn aankoop! Helaas kreeg ik de eerste keer de verkeerde maat toegestuurd maar het personeel heeft me meteen heel netjes en vriendelijk geholpen en uiteindelijk de goede maat opgestuurd. Ze zitten super fijn! Prima kwaliteit, zelfs incl massage zooltjes^^ Ik ben tevreden!

Date of experience: March 6, 2019

Overview

Basso has a rating of 3.6 stars from 130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Basso most frequently mention customer service, good quality and great prices. Basso ranks 16th among Sunglasses sites.

service
53
value
53
shipping
51
returns
49
quality
49