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Basso

How would you rate Basso?
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Missouri
1 review
3 helpful votes
Follow Lucia S.
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RIPOFF, DO NOT BUY
December 25, 2019

DO NOT BUY!
DO NOT BUY! I paid over $60 US dollars for a pair of sandals and they arrived not as described. I ordered green and there were obviously "factory" mistakes paint splashes of a different color (pink). The shoes arrived smelling really bad (chemical) and the stitching was uneven. I emailed customer service and they were horrible. I requested a full refund. They accepted a full refund only if I ship it back (would cost over $40.00) or a partial $15.00 refund. Given that this was my second purchase you would think they would want to keep my business. HORRIBLE. I even provided pictures as proof. I do not reccommend. These are poorly made not-so-cheap knockoffs. Also, you can find the EXACT SAME SHOE on ALiExpress for half the price. I repeat, DO NOT BUY.

Date of experience: December 25, 2019
Italy
1 review
10 helpful votes
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DON'T GIVE THEM MONEY
October 9, 2018

Terrible experience, paid 50$ some shoes I wouldn't even have paid 1$, LITERALLY. They smell like plastic and ARE made of plastic, they're not practical or comfortable or anything at all, and with their refund policies they do everything they can to assure that you can't send this trash back... I'm left with the most cheap-looking and uncomfortable shoes I have ever seen... It's all a SCAM, please don't waste your money

Date of experience: October 9, 2018
Kenya
1 review
0 helpful votes
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This is my 2rd purchase from BASSO CO Great selection with amazing pricing, and fast shipping! My daughter loved the Perry's Gym Set I bought for her birthday! Plus I got a very cute Grid Mini Dress for myself! I highly recommend this site!

Date of experience: November 4, 2021
Kenya
1 review
0 helpful votes
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Best quality
November 9, 2021

I've loved everything I've ordered. All items have been in amazing quality and comfortable! Will definitely always use this place for any sneakers needed!

Date of experience: November 9, 2021
Kenya
1 review
0 helpful votes
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Nice
November 16, 2021

My order came faster as expected & great customer service. They have variety of clothes & the prices are affordable. I recommend anyone who's interested in clothing.

Date of experience: November 16, 2021
Kenya
1 review
0 helpful votes
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They are super fast shipping and quality products. Exactly as described & received quickly. Easy to use web site, thorough product offering,, true to size, quick delivery.

Date of experience: October 21, 2021
Kenya
1 review
0 helpful votes
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Great Price
September 22, 2021

I ordered a couple of sneakers as a birthday present for my grandson. They arrived in a timely manner and fit him perfectly. He was thrilled to get them. Thank you team Basso Co

Date of experience: September 22, 2021
Kenya
1 review
0 helpful votes
Follow Amaya J.
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I found the range and selection of sneakers that they have on their online store very impressive, a much easier way to shop for shoes! I will be using them again.

Date of experience: November 10, 2021
Kenya
1 review
0 helpful votes
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Fast shipping
November 9, 2021

I was able to order from Basso with little effort. The product shipped was accurate (correct sizes, etc) and arrived on time. This is a great option for sneakers and other clothing.

Date of experience: November 8, 2021
South Africa
1 review
0 helpful votes
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Bella Leather Jacket
September 17, 2021

I have purchased Bella Leather Jacket from Basso co. I must say i m 100%satisfied with the material and service was on point too. Definitely coming back to them again soon.

Date of experience: September 17, 2021
Kenya
1 review
0 helpful votes
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Thanks Basso!
August 25, 2021

Excellent! I ordered a pair of shoes I have been obsessing over for weeks. I ordered them 12th Aug, and received them today, 19th Aug. They are perfect and exactly what I wanted. I will definitely use Basso again. Thanks for the amazing service

Date of experience: August 25, 2021
Massachusetts
1 review
2 helpful votes
Follow Miriah H.
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Ordered a pair of sandals that I paid almost $50 for Took about 3 weeks to get here which I expected since they are coming from China but was disappointed when I got my package to find that The shoes I got were not the same as pictured And smelled like Chemicals I wouldn't pay more than $10 for these shoes Never mind almost 50

Date of experience: June 7, 2021
Kenya
1 review
0 helpful votes
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Quality
September 9, 2021

Very easy to order and quick delivery. Shoes were a perfect fit. Excellent quality! If you need some quality shoes then Basso is your one stop shopping.

Date of experience: September 9, 2021
California
1 review
0 helpful votes
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Unsure
July 3, 2020

I want to edit my review because I wore my new sandals today for the first time & they are super comfortable. I'm actually loving life in them today. Someone random commented they liked them and asked where I got them! Super super thankful they came in time for the 4th of July. I was worried and am still a little concerned the other sandals I ordered haven't come yet, but we'll see. I was also concerned the lightweight foam material was going to be easily destroyed with wear, but the material is very compact and the shoes seem nearly indestructible + very easy to walk in because they're super light. The shipping process of this company is completely disappointing. I'm sorry BASSO, but the fact that you don't have better tracking info & the time it takes to receive the items is completely deterring from wanting to order from you again. I do think the shoes are nice, but they still seem overpriced, especially for how long we have to wait to receive them & the risk taken when ordering since you don't offer refunds. I am stoked on my new sandals. I hope the other pair makes it to me soon. For readers: the wait time for shipping to me was 2+ weeks. I ordered both pairs together on June 11 and received one pair on July 3rd. The company responded to my email that the other shoes will arrive soon. The tracking info is through their website, which is very vague and can only be accessed via emails. I don't like that the company charges so much for their product, but I haven't owned the items long enough to know whether the price is truly worth it. I'll keep updating this review as time goes on.

Date of experience: July 3, 2020
Kenya
1 review
1 helpful vote
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Best products
November 19, 2021

Ordered the Jacor High Top Sneakers and they are so flattering and so comfy! I love them.
Cannot wait to try more products from this company.

Date of experience: November 19, 2021
Pennsylvania
1 review
7 helpful votes
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I been waiting on some shoes i ordered 2 months ago and still havnt got them. I asked for a refund a month ago and i was told i cant cause the shoes already been out but yet i still havnsorry received. Uthroughout i understand there were delays in deliverys but this is unacceptable. Ive ordered a few items from wish during the same time and recieved all my items. This sucks cause i was gon order a few other things from off here but ill just pass on it now.

Date of experience: May 17, 2020
Kenya
1 review
0 helpful votes
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Thank you for the best!
September 21, 2021

Bought Alberta Jacket and very much glad to have the best one, nice color, nice stuff, quality n also good price, fastest delivery. I would love to buy more from here Thank you for the best!

Date of experience: September 21, 2021
Kenya
1 review
0 helpful votes
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Shopping Simplified
September 21, 2021

My Grid Mini Dress fits perfectly and hugs all the right areas while being comfy and airy. The material is great and it looks just like the picture! I ordered a size M. Thanks Basso Co!

Date of experience: September 21, 2021
Kenya
1 review
0 helpful votes
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Beautiful Shoes
August 10, 2021

These are beautiful shoes that will go with everything! The fit is TRUE to size. I usually wear an 8 1/2-9. I ordered a size 9 because I figured I could always wear a slightly thicker pair of socks if needed. The sizing fits me very well... and I only needed a slightly thicker pair of socks. If you wear the laces all the way to the top hole... they will fit fine whether wear and 8 1/2 OR 9. I absolutely LOVE THESE SHOES. These shoes did not need to be broken in... they are COMFORTABLE RIGHT OUT OF THE BOX!

Date of experience: August 9, 2021
Kenya
1 review
0 helpful votes
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Excellent Satff Service
September 14, 2021

I am so happy with Basso customer service they were well trained and very friendly my husbands shoes arrived very fast. I want to order more as soon as possible.

Date of experience: September 14, 2021

Overview

Basso has a rating of 3.6 stars from 130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Basso most frequently mention customer service, good quality and great prices. Basso ranks 16th among Sunglasses sites.

service
53
value
53
shipping
51
returns
49
quality
49