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BarxBuddy has a rating of 3.3 stars from 850 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BarxBuddy most frequently mention training tool, border collie and timely manner. BarxBuddy ranks 10th among Pet Supply sites.
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As I notified you that I had wanted to cancel but the items turned up anyway. Not happy
Did not realise the product was coming from USA until after I had paid for them, which probably mean the cost is in USD, not in AUD as I thought it would be. If I had known they were going to be charged in USD, I would not have purchased hazed them.
You should make this clear in your advertising!
I've tried other products to keep my dog from barking none of them worked, I gave BARXBUDDY a try and my dog barking problem was solved, i found a product that WORKS, Good going BARXBUDDY
I'm still trying to figure out how to use it. It definitely has to be closer than 50 feet. And, I have 3 dogs in my care that have varying responses to the signal.
Quick and easy to order. My dog went from barking often to almost no barking in about three days. I used the device less than 10 times
The site was easy to navigate and the products arrived quickly.
I don't like being interrupted by new offers on my way to check out.
I got so I that I dreaded walking my dog because she would bark whenever she saw another dog or person walking near us. I just couldn't stop the barking. I am thrilled to say that has changed. It is possible to "teach an old dog new tricks" with the help of this device. For a couple of days she got very nervous when she went on the patio. She associated the area near the gate and wanted no part of that
Device. She finally doesn't run when She sees the device in my hand. I'm enjoying the peace when we go for walks now.
Not had any experience yet. Used only one time. Seemed ok.
It was to small for my dog size, and it didn't jump around like it was advertised, all it did was roll. I think if it was made to jump and roll in a zigzag manner it would have his interest longer.
Is ok learning to use learning to use learning to use
I would not recommend this product. My dogs were totally disinterested and unaffected.
Prefer to not have additionalitems presented
I was very disappointed by customer service. Called to check on status of my order and I was told they had no record of it.
Hello Tony,
I apologize on behalf of our Customer Service agent that was unable to locate your order. I was able to find the order and have sent you a private message with that information. We are also showing the package was delivered to your mailbox on the 13th.
-Sarah@Barxbuddy
Thank you. Easy process to order. Item is larger then expected. But it does the job.
Easy to order received quickly hopefully will work with my 2 dogs
Not working like I had hoped for. Maybe I just have stubborn dogs but its not working unfortunately.
It's going smoothly. I know you need to add things to it but that slows it down. Can't wait to get my BarkBox get this barking under control
Just got the BarxBuddy today and they responded to the first push of the button! Too soon to know what's next, but so far very encouraging!
Does not work, will not connect to a battery because it was made wrong size. Would love to return an get my money back, so far no response.
Hello Kim,
We are sorry to hear your having trouble attaching the battery, it comes with a clear plastic film that needs to be removed. The circle on the battery will attached to the octagon on the prongs in the back of the device and vise versus. If you would still like to return the device we have replied to your email and supplied that information for you as well.
-Sarah@Barxbuddy
Answer: Please reach out to support@barxbuddy.com or call 1-213-337-8656 for any account specific questions or concerns.
BarxBuddy is an innovative dog and pet product company based in the United States. Our signature product is the ultrasonic barking device, the BarxBuddy. We have expanded into grooming products, and in conjunction with Veterinary experts we are releasing our new supplement line shortly. Our belief is the 3 areas to support all dog and pet owners in is 1. Health 2. Training 3. Grooming.
Hello Jim, our products typically ship within 24 hours. Your order was placed on 05/26 and we did not receive your request to cancel until 06/02, at that point the product had already been in transit. If you would like to take advantage of our return policy we can absolutely assist with that in order for you to obtain a refund. Please reach out to our support team at support@barxbuddy.com.