Bark has a rating of 3.1 stars from 1,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
Contacted and quote done within 24 hours by Perfect Grass. Friendly staff and very accommodating. Efficient and very effective
Helpful and patient staff. They go above and beyond to make you feel comfortable and to meet your needs.
Hi there Tracey,
Thank you for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
We're a reputable web design / software development company and thought we would spend circa £300 with Bark to generate leads. We called up their sales team, spoke to someone who said they have a guarantee that if we didn't get any business we would get our 'money' back. See below how deceptive their practices are.
Sending out proposals, chasing, calling does take a lot of time in any case when you are trying to get new business. However, in the case of leads supplied by Bark, YOU WILL BE WASTING YOUR TIME.
1. The leads are of very very poor quality
2. I spoke to two customers who said they were getting paid to pretend to want a website and they weren't really interested
3. Bark tell you you respond to a lead within mins. We did that on 7/10 occassions and ZERO results.
Bark is a con. They tell you will get your 'money' back but really all they do is give you the credits back. Now if those credits didnt get you any business in the first place, why are you going to waste your time again?
STAY AWAY FROM THESE - YOU WILL LOSE YOUR MONEY.
Hi there,
We're sorry to hear that you have not had a positive experience using our platform, but we do refute the claims you have made against our business.
We did try to resolve your issue however you did not respond to our message.
To clarify our role, we offer professionals the opportunity to try and convert business and market themselves at the fraction of the cost it would normally be to get themselves to the top of Google (which is what we do). We do not guarantee work, but provide a platform that should garner professionals a 1 in 5 conversion rate - essentially we want to get you a return on investment. We do not charge commission and so do not take any earnings from you, nor do we take any earnings from repeat business you may win.
We cannot provide refunds for used credit packs as we cannot retrieve the online marketing we already provided for your business. Our Get Hired Guarantee allows us to return the credits one more time in order to help professionals achieve a return on investment with us.
Should you like to speak with us about your account, please email us at team@bark.com.
Kind regards,
The Bark Team
I received all the information I needed very quickly. The service was just fine and I would use them again should I need them
Hi there John,
Thank you for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
The event I was enquiring about was cancelled so it was not necessary for me to proceed. I cancelled before I received any quotes.
Hi there Margo,
Thank you for your review.
Thank you for taking the time to close your request when needed.
Kind regards,
The Bark Team
The entire experience was very good. It was easy, the responses were quick and quality of responses were great. Worked very well for me
Hi there Kalyana,
Thanks for your review,
It's great to hear that you had a quick and easy experience using our site.
Kind regards,
The Bark Team
My very first time using Bark.
Very good experience. Picked a company to do my job.
Wonderful experience.
Hi there Margaret,
Thank you for your review,
It's great to hear that we could help connect you with this company.
Kind regards,
The Bark Team
I don't have any clients from them. Just fake requests. And they don't refund any money back. Stay away from them.
Hi Llona,
We're sorry to hear that you have not a positive experience using our platform. We did reach out to you but received no response.
We do not have "fake " requests. All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We cannot provide monetary refunds for used credit packs as we cannot retrieve the online marketing already provided for the company.
We do achieve a 1 in 5 conversion rate across the board, so please please do email us at team@bark.com and we will be happy to help you make the most of our platform.
Kind regards,
The Bark Team
Quick response to my queries and answering my text and emails I am very satisfied with my experience
Hi there Susan,
Thanks for your email,
It's great to hear that we could help connect you with professionals quickly.
Kind regards,
The Bark Team
Was looking hire a van for a couple of hours but using bark and finding a man with a van was much easier.
Hi there Darren,
Thanks for your review.
It's great to hear that we could help connect you with the right professional for the job.
Kind regards,
The Bark Team
They are not real leads and the credits assigned to each lead is not a reflection of the value of the lead.
Hi David,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I didn't use any of the vendors but was impressed with the number of possible vendors i could choose from.
Hi there Darlene,
Thanks for your review,
It's great to hear that we could help connect you with these vendors.
Kind regards,
The Bark Team
On time, good work, left work area tidy. So good returning to do other work on another day. Very professional.
Hi there Ken,
Thank you for your review,
We're very glad to hear that we could help.
Kind regards,
The Bark Team
Excellent. It was quick and easy and I like the photographer I was given. It simply to research and login
Thank you
Hi there Naomi,
Thanks for your review,
We're so glad to hear that we could connect you with a great photographer!
Kind regards,
The Bark Team
Helped me find an affordable dj for my wedding, and the dj accepted our playlist so we get to pick the playlist for our wedding!
Hi there Taylar,
Thanks for your review,
We're so glad to hear that we could connect you with a DJ who could help.
Kind regards,
The Bark Team
Heritage home improvements contact me very quickly and gave me very good price and the work he done was very professional with the work
Hi there Mayank,
Thanks for your review,
It's great to hear that we could connect you with this company.
If you would also like to leave Heritage Home Improvements a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Excellent Website to find suppliers. Easy to use and quick responses from suppliers. Wonderful way to help.
Hi there Christopher,
Thanks for your review,
It's great to hear that we have been able to connect you with some great suppliers.
Kind regards,
The Bark Team
Job was done very professionally and in less time was very pleased with the work and was reasonable price's
Hi there Faryal,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Excellent quality of service. Straight to the point of the person required service in a blink of an eye.
Hi there Lucky,
Thanks for your review
It's great to hear that we could help.
Kind regards,
The Bark Team
Very efficient and helpful and provided a quick response. Service was very professional and informative too.
Hi there Wayne,
Thanks for your review,
We're glad to hear that you received quick responses to your request.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Romeo,
Thanks for your review,
We're so glad to hear that we could connect you with a great company.
If you would also like to leave Perfect Grass a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team