I had been looking for Minnesota Opera tickets on the Minnesota Opera's website, then I found bargainseatsonline.com. Do not buy from bargainseatsonline. EVERY ticket price on bargainseatsonline.com was higher than on the MO's website.
I WAS SENT AN EMAIL THAT SAYS BOTH BARGAINSEATS AND TICKET GALAXY THAT SAID THE CONCERT I PAID FOR HAS BEEN POSTPONED OR CANCELLED. I CALLED THEM TO SEE ABOUT MY REFUND AND THEY TRIED TO BLAME WELLS FARGO FOR NOT UPDATING THEIR WEBSITE. I SPOKE WITH WELLS FARGO AND THEY INFORMED ME THEY ARE REFUNDING ALL THEIR CUSTOMERS WHO BOUGHT TICKETS FOR THE CANCELLED EVENT. I AM SO DISSAPOINTED AND ANGRY. I DO NOT RECOMMEND ANYONE TO USE THIS TICKET SELLER. BARGAIN SEATS/ TICKET GALAXY
I see this company has gotten a lot of bad reviews. Had I read all of them first, I may not have used them. But, since I didn't, I did do business with them and had absolutely no problem. Really good seats for Rod Stewart at Ceasar's Palace on March 23 at a good price for a great show.
Never buy tickets here. I purchased 4 tickets to see the Book of Mormon and was told to pick them up at Will Call. When I arrived at the theater, I was told that they don't hold tickets for third parties such as BargainTicketsOnline.com. Immediately I called customer service, which took 45 minutes to reach. The representative I spoke with put me on hold to phone the seller -- which was another party that BargainSeatsOnline had bought the tickets from. The seller claimed that I had disputed the charge with my credit card company. But I had not. I believe they lied because the tickets never existed. I'm now in the midst of filing a real claim with my credit card company to get the money back.
I am extremely satisfied with my experience with bargainticketsonline.com. I ordered my tickets and recieved them via fed ex quicker than expected. I realized a few days before the event that they were issued to someone elses name. It was a major holiday but I called anyway and got an answering service. I left a message and also sent an email. Within an hour i recieved an email response stating that the name issued was the original purchaser of the tickets and it would not be a problem I also got a phone call from someone that was using their cell phone to call me because they were closed for the holiday. I highly recommend this company
Bought tickets to broadway show. Immediately realized I'd hit the wrong venue. Ended up with tickets to show in Detroit instead of NY. Called immediately to try to swap for correct venue. Would not help. Ended up with five hundred dollars of tickets I couldn't use. Bought tickets from another web site and they were better seats for less money
Bought tickets for Wicked LA. They advertise they are a bargain when they are ripping us off. After charging $32.63 per ticket for service charges, it turns out they bought the tickets on-line from TICKET MASTER! I was stupid and got taken in. Please don't do what I did and buy from reputable ticket seller direct, like Ticket Master.
No Stars. I feel absolutley gouged. Don't use these guys. It is really unclear what you are paying for. I purchased 6 concert tickets for $123 each. Upon getting my tickets, I found that the face value was $55 and on top of that they charged $25 fees per ticket and then shipping and handling. The tickets were not issued in my name but the name of one of their employees. Upon calling customer service, after going through the automated loop, I was hung up on 3 times before talking to someone and getting a secret number. After talking to a person, they were unwilling to refund the purchase. These guys are userous and unethical. Do not user Bargain Seats Online, they are a ripoff.
I purrchased 2 tickets to Wicked and recevied them in a timely way (for a mandatory additional $15,00 charge.) The tickets I got were for less face value than what I paid, and my seats were not in the section the seating chart led me to believe they were in. Get out your magnifying glass to double check the sections and rows! The tickets were "100% authentic" as the web site advertises, and I got into the door of the theatre, but I was left with a ripped off feeling having been given tickets that were in someone elses name and inferior seats for the money I spent.
My husband and I bought tickets for the AC/DC concert for March 14 and they are canceling the concert or rescheduling for a later date however, they will resume with a guest singer! Although, I understand medical issues happen I did not pay this much money to see a quest singer for top dollar prices! They are trying to force us to take a rain check although AC/DC says can keep tickets or have refund! Will never do business with them again!
I booked the tickets and received efficient service and email promptly for etks... for a birthday looking forward to using them again I had no issues thx again Bargain seats online
Ordered tickets and did not receive the tickets we ordered. Were told they were the same seats after the reno at the Phoenix Raceway. Called the track and were told the seats were never renovated. Called rep several times and only got the run around. People tell friends and family to use social media and spread the news to close this business down!
The 100% Ticket Guarantee is total bull$#*!! I called and was told by the customer service rep that the tickets were guaranteed, so I bought two tix to the Stanley Cup Finals for Game 3. Guess what, now there is a problem with my order and now I get "sorry sir this rarely happens". So the site should say something like "100% Ticket Guarantee Most of the Time".
This is after I called twice trying to get my tracking # and was told "you will have an email with the tracking # tomorrow". So I had to call them to learn I was SOL on my tix. The BBB shall hear from me about this company.
NO STARS!
This site is such absolute B. S. They deal wil a snarky reseller, yup a reseller works for another reseller! At one point I asked the guy on the phone how many people's salaries is my outrageous service fee paying for?
The way it works is you get this great price online, better than the original site. Celine Dion as Caesar's palace in this case. Their tickets were $40 less for 2 tickets, but when you factor in the service charges and the shipping I paid MORE, much more, $137+ MORE!
Yes you read right, Neversoldout.com with the snarly tickets agent in NYC makes $48.69 per ticket and then bargainseatsonline.com charges you $40 for shipping.
What did we get? A photocopy which shows 2 tickets who's face value is listed as $140! We thought we were getting tickets for $214/each?! Who pocketed the difference and are my retired parents who we bought these tickets for Christmas going to have trouble with these tickets when they get there? Eek, buyer beware!
NEVER NEVER AGAIN... bought tickets a month in advance... day of game told they would be there in a hour... over and over I was given the run around... until one and a half hour before game time told my tickets were not available... how is that? I bought the tickets a month in advance with a 100% guarentee... to top it off that was 5 childrens christmas preaent! Hard lesson learned, will NEVER NEVER EVER BUY FROM BARGAINSEATSONLINE AGAIN... THEY HABE SCREWED TOO MAMY PEOPLE THIS EXACT SAME WAY... thank god for vivid seats... only problem is b/c it was last min it went from costing me 750 to 1400, I think this so called company should habe to pay me for the difference. What jerks! I think the only good reviews on here habe to be from their employees!
Love that site offered an approx view of my seats... Seats were better than that approx view! Yay! Will use site for future purchases! I opted to e-ticket so had my tixs within minutes of my purchase. Thanks BarginSeats!
Run, Run, Run away from this site. This is my first negative review on anything, but I feel that this is very well deserved. Please know that on several occasions that I did try to work this out with Rob in Customer Service and he did recommend a resolution in which I accepted only to have him afterwards not acknowledge the emails or to follow through with the resolution. I STRONGLY recommend for no one to use this site. The fees are ridiculous and the total cost is not revealed to you until you receive the email after you have submitted the order. And for their convince, All Sales Are Final
BUYER BEWARE! DO NOT ORDER TICKETS FROM THIS WEBSITE. COMPLETE RIP OFF. I THOUGHT BUYING CLOSEST SEATS TO CONCERT FOR $75 WAS A GREAT DEAL. WELL AT THE END I GET CHARGED 75 PLUS 20 FOR EACH TICKET (SOME SERVICE FEE). THEN GOT CHARGED $8.00 FOR DELIVERY? I PRINTED THEM MYSELF? SO I PRINT TICKETS TO FIND OUT THEY SAY 39.95 A PIECE. SO I GOT RIPPED OFF ALREADY 40 DOLLARS. SO ACTUALLY IT SHOULD OF BEEN LESS THAN 100 TO GO TO THIS CONCERT. BUT TURNS OUT IT COST ME 200 AND NO REFUND. I WILL NEVER EVER EVER EVER PURCHASE FROM THEM AGAIN
I wouldn't recommend these people to my worst enemy! I was charged $250.00 for 2 tickets to sit in the VIP section for this show. I was given 2 tickets for $85 dollars to sit in the back of this venue. Customer service told me they upgraded my tickets. They couldn't do anything else for me! I know this venue like the back of my hand! I was downgraded to ticketes that the casino wouldn't give away! 100% satisfaction my big A**!
Want tickets for Cher and as TicketMaster is hung up - perhaps all the scammers buying tickets to resell on scalping sites like this one. Tickets looked okay but found they are double the price to start. If I buy 2 seats, the price looked less [only 2x]. Then when I picked my seat, for 1, the price multiplied 3 times more [so 8-9x the $150 cost before fees for over $900]. I found a seat and decided on the $250 seat then after the $70 processing fee saw there was another charge - for a total of almost $400 for a $150 seat, $170something through Ticketmaster. And NO GUARANTEE the ticket will ever come or that they won't charge my card for anything else or sell my credit card as another reviewer suspects they've done.
Bargain Seats Online has a rating of 1.8 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bargain Seats Online most frequently mention customer service, credit card and concert tickets. Bargain Seats Online ranks 333rd among Tickets sites.