Bargain Seats Online
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Bargain Seats Online

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California
2 reviews
6 helpful votes
Follow Dave A.
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I ordered 2 tickets to the World series, they charged my credit card, issued a Fedex delivery date and tracking #. The next day they had cancelled my order, and tried to sell me other seats, while looking at their website, they were still selling row 1 section 308 seats the same ones I had ordered. When I asked the Svc rep why, he said it was common practice... Won't use them ever again... notified the BBB

Date of experience: October 25, 2010
Colorado
1 review
2 helpful votes
Follow beth H.
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I am not at all happy w/ the tickets you provided to me for the Joe Bonamassa concert in Denver, at the Paramount Theater! I placed the order on or around 12-5-11, the show not even close to being sold out, and you stick me in the very last row of the balcony. Granted, I did order balcony seats, but are you telling me that those were the only seats left as of 12-5-11? Come on! I can live w/ the exuberant prices of the tickets, but I thought I would have gotten a little better seat than the last row! 12-5-11! Yes, I received your survey, and called to speak w/ someone about my disappointment, and all they could say is, that I was given the best seats available at that time. Not happy!

Date of experience: January 17, 2012
Tennessee
1 review
3 helpful votes
Follow Deanna A.
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I got exactly what I paid for and and had a blast. Mind you it was a preseason NFL game, but the seats were great (front row) and it was on the aisle (which made it better). The one thing I HATE about all these tickets sites is the outrageous fees and if the ticket prices go down the fees go up. I was trying to get tickets this week and when the ticket prices dropped the fees jumped $22 a ticket. So, much for a price drop. I used to always think ticketmaster fees were bad, but these resellers make them look great. Needless to say, I haven't had any trouble with Bargainseatsonline.com. I got my tickets really fast and got what I paid for. Sorry to those of you who had a bad experience.

Date of experience: October 10, 2012
Texas
1 review
3 helpful votes
Follow Corina M.
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Freakin awesome!
October 28, 2015

I bought nfl Baltimore ravens vs. Cardinals 10/26/15 tickets 6th row! And the tickets were such a great price, 100 % real and enjoyed every single minute of it! I know there are alot of bad reviews on this site but I had no problems whatsoever I recommend greatly :) for purchasing nfl tickets

Date of experience: October 27, 2015
Maryland
4 reviews
5 helpful votes
Follow John H.
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I used this site to buy Super Bowl tickets. The tickets were delivered as promised in a timely manner. No hidden surprises. The site appears to be a broker of brokers. We received tickets from a broker other than bargainseatsonline. The commission was a steep 20%, so be cautious of paying a much higher price than advertised.

Date of experience: February 8, 2011
Canada
1 review
10 helpful votes
Follow tamie m.
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Lots of hidden fees and policies you don't find out about until after you've purchased! Be prepared to pay way more then the actual price on the site. Nd there is no guarantee if your tickets will be delivered or if you have to meet a rep from the actual people you are buying them from! They charge a $15.00 shipping fee even for paperless tickets. Total rip off. Stay away and use another site such as StubHub. You light pay a little more but at least you will have peice of mond!

Date of experience: September 13, 2012
Illinois
1 review
1 helpful vote
Follow kayla h.
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I don't know if anyone else had this happen to them but hopefully I'm not alone. I had no issue ordering tickets from here BUT I'm almost positive these jerk offs gave my card information to a bunch of scamming companies trying to sell "free" gift-cards to me because I had 4 different places charge me $29.95, without me knowing, for crap I did not agree to or sign up for. (Pretty sure that's illegal. I finally just got a new debit card because I kept getting charged.) I absolutely forever hate this ticket company. It was stupid on my part for not checking the reviews on this site but I didn't expect to get effing charged from random places in random states. This is an incredibly god awful site and doesn't deserve a star or even. 1 of a star. I hope this site shuts down because it definitely screwed me over good. Stay away from this ticket site!

Date of experience: March 6, 2013
Maryland
1 review
17 helpful votes
Follow Monica S.
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I selected specifically a certain section of tickets, and through ticket master, these seats were about $60 more. The only difference through them was an online fee. So I made the mistake of purchasing through them. Now not only do I have horrible seats. But They refuse to help me. I ask for a supervisor when I called and was not given one. I am reporting this horrible company to BBB. I recommend you STAY AWAY from this fraudulent website! I wish I had read the reviews!

Date of experience: December 10, 2014
Canada
1 review
1 helpful vote
Follow carrie r.
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This is the absolute biggest rip off site going! I would never give them a dime of money ever again. They sold us tickets to a hockey game that I don't believe they ever had. They charged the credit card and then said that the tickets weren't available. We then came to find out that they would issue us a credit that would be 3-5 days to process. This was for a large amount BTW. When the money was refunded back it was short $24.96... They now say that this is not their fault? I can't see how it is anyone else's fault?
The person on the phone was extremely rude and was basically telling me that there is no reason to get upset. I asked him if he likes paying for services or products that he did not receive? You can imagine how that went over!

I then asked where they are located because this is fraud. Surprise, surprise, He is NOT allowed to disclose where in the United States their office is! DO NOT use this company!

Date of experience: February 21, 2013
New York
1 review
12 helpful votes
Follow E T.
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This website is a scam that sold the same tickets twice, so my seats were already occupied when I showed up to see the Smashing Pumpkins. They got two for the price of one and I was never able to see the Smashing Pumpkins. Do not use this website!

Date of experience: April 7, 2016
Texas
1 review
1 helpful vote
Follow Tommy B.
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NO STARS!
October 28, 2014

NO STARS! Bought tickets for the Texans - Titans game in Nashville. Lost the tickets and called to see if they could help me out. The rep told me they did'nt want to ask the company that printed the tickets to reprint them. Total B S! If you truely want 100 % satisfaction buy from ticketmaster they will help you with lost or stolen tickets

Date of experience: November 27, 2012
Washington
1 review
13 helpful votes
Follow Dal G.
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I bought tickets for the Nascar race in Phoenix a couple of weeks later some third party company they contract with tried to sell me some monthly coupons for $29.95 and they had my credit card information which i told them was fraud. They have no right to have it and bargain seats has no right to keep it and pass it on to a third party. Filing a complaint with our Attorney General.

Date of experience: February 23, 2013
New York
1 review
12 helpful votes
Follow wen r.
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I have to work to pay for these pricey tix which could only be fedexed but they did not say require direct signature. Of course I was not home and made about ten calls between FedEx and Bargain Seats. No one cares or gets back to you. Do not use them!

Date of experience: July 23, 2015
Oregon
1 review
12 helpful votes
Follow B F.
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Under no circumstances should you buy from bargin seats online! I purchased a sports package and they did the very minimum. After purchasing tickets they outsourced to another broker. When I called to talk with them about my purchase they said I would need to work with the company they outsource to. Once they swipe your credit card they are finished with you. Stay away from bargain seats online.

Date of experience: November 20, 2013
New York
1 review
1 helpful vote
Follow Alex Y.
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Stay away from this site and other sites that they operate. Epic seats Inc. is the con operation behind it. They charge you incredible fees that are non-refundable. It is incredible that they even exist in our day and age. The business model itself is border line criminal. The tickets they resell are from ticketmaster.

Date of experience: April 30, 2012
Arizona
1 review
10 helpful votes
Follow Lauren S.
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They deserve 0 stars
October 26, 2017

This company is a complete scam. Don't buy from them. I bought my tickets all most one month out and didn't get tickets in time. They didn't have the seat numbers and I emailed to find out and they never answered. Stub Depot was invovled with this and made the situation very strange. Phil nevered answered my questions. I paid almost $100 in fees and $15 in shipping and didn't get the tickets when promised.
DONT BUY FROM STUB DEPOT OR BARGAIN TICKETS.

Date of experience: October 26, 2017
Michigan
1 review
13 helpful votes
Follow Dajar r.
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Bought 7,2015 Kentucky Derby, tickets for $75.00 each from this site and only one was good. If you like giving your money to bottom scum this is the site for you. Would advise not to purchase anything from this site.

Date of experience: May 5, 2015
New York
1 review
2 helpful votes
Follow Margie T.
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I recently bought VIP Luke Bryan tickets. Called and confirmed the seats with Mike. Didn't like the 20% fee and the additional $15 for Fed Ex but I had the best seats I ever had at a concert. I couldn't touch these seats on any of the other cheap ticket selling websites that I used in the past. It took a couple of weeks to get them and I was getting nervous. I guess I was used to e-tickets and printing them myself. I still had 2 weeks to go before the show but I emailed them about my concern & they got back to me within an hour. They contacted the seller and the next thing you know my tickets where mailed. I would definitely use them again.

Date of experience: August 20, 2014
New Jersey
1 review
2 helpful votes
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OVERPRICED
December 24, 2014

OVERPRICED. Not even close to a bargain. On 12/18/2014 I bought 2 tickets to Book of Mormon at the Hobby Center in Houston for on Feb 3,2015 for $195.00 EACH, once all of their excessive fees and the taxes were added in. At the time, Ticketmaster was listing some crazy high price. Now, on 12/24/2014, Ticketmaster is selling seats literally right beside mine at the same performance for only $123.25 including fees and taxes.

So, for my 2 tickets, it ended up costinging me over $140.00 MORE than it should have. Ticketmaster and BargainSeatsOnline both suck.

Absolutely awful. I will NEVER use BargainSeatsOnline again.

Date of experience: December 24, 2014
Colorado
1 review
17 helpful votes
Follow Dannyel K.
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Fees are not published until you start entering your payment information. I just paid $450.00 when I thought my total was $335.00. There are many other 3rd party resellers that have better customer service and less fees so please DO NOT USE THIS COMPANY! PS - when I called customer service Cara said "my supervisor is not available"... shocking.

Date of experience: June 25, 2015

Overview

Bargain Seats Online has a rating of 1.8 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bargain Seats Online most frequently mention customer service, credit card and concert tickets. Bargain Seats Online ranks 333rd among Tickets sites.

service
2
value
2
shipping
2
returns
1
quality
2