BannerBuzzReviews 1,916

UPDATE: Dec 4th still waiting for the item. There is no customer service they keep telling me to wait 24-48 hours for a response from a different team. I have already confired with FED EX the item is lost. The comapny refuses to refund me or send a new order. I would steer clear of this crappy company. NOT WORTH THE LITTLE MONEY YOU WILL SAVE. Oh and lets not forget they will not tell you, your item will ship from India, not even in the USA.

Paid over $26 for priority shipping and it's now over two weeks and I still don't have my package. Tried to get help from customer service and they claim they just need to submit a ticket. Can never get a response on the tickets. Terrible company

I never received my order, which I placed on October 18,2025.
I first tried to have it shipped to the US, but they didn't ship it in time for my US scholarship. After that, I called several times and asked them to send it to my address in the Netherlands, and they said they would, but a month later, it still hasn't arrived. I want a refund.

The site is easy to navigate. Easy to order. On time and perfect. Not my first time ordering, and all went without a glitch. Good customer support.

Ordered two banners for our Lions Club. Bannerbuzz did the design and layout. Product was completed and dispatched in a timely way to arrive within the given time-frame.

This was a nightmare.! There was so much additional stress in my life because I selected them as a vendor.

It was a couple of weeks of the design department not listening, not following instructions. Staff telling me lie after lie... It was awful. They would promise "I personally will get these designs fixed. They will be fixed in the next two hours." 10 hours later I get a notice that they received the emails I sent with the new files and they will be addressing them in the next 10-18 hours. Ugh!

It seems like they dump your files in an AI and the AI creates a completed file. It does a poor job. It recreated a logo, which did not need recreating as it was printable as sent. They left off words in the logo..." Leaving the logo unintelligible. This was one hot mess after another.

Never again!

I did finally get my banners at the last minute and I had to pay for an upgrade for next day delivery when they had the order for a couple of weeks but could not follow simple instructions. I will never use them again.

I don't know where the hang up was but the product arrived late… more than the buffer that was given. I missed presenting them to my clients at their ceremony so no one was happy with this. If you give yourself a larger shipping buffer like an additional week then you might be fine… but for the time and cost, maybe stick to a local vendor.

Customer service made this super easy, reviewed clip art and adjusted to make this awesome - great feedback through the whole process

We ordered banners with a QR code for our clinic website and used our own logo and design created on Canva. It was very clear and high quality and the QR code works like a charm. Will definitely use again.

Seems like a good flag/banner. We will display this in our customer's shop. Please update the description to describe the fabric see see-through and thin. I advise ppl to make sure you understand how your logo will display. Customer svc was helpful.

Since 2020, customer service has fallen even below the lowered standards we were all forced to endure. My experience with BANNER BUZZ was flawless. Their model is efficient, accurate, user friendly, representatives exceptional at each point of interaction, and delivery was faster than promised. The quality is exactly that if not better of local banners previously purchased - with not nearly the ease of transaction this was. I could not be more satisfied. Will use them for every banner needed from now on. Thank you!

Beyond disappointed with my wrapping paper order. It took nearly a month to receive. My delivery date changed three times. The package finally arrived damaged. The package was torn open on most of the sides. The box was flimsy and the wrapping paper wasn't protected inside. Sheets came bent and wrinkled. Also, the print was dull. And it's not really wrapping paper; feels like large sheets of regular printer paper.

I contacted customer service and I have to go through 250 sheets one by one and somehow video the impacted sheets. Further disappointment and inconvenience.

The sent the wrong size (11X8.5 instead of 8.5X11) then wanted a written explanation as to why we waited 3 days to open it (we were attending an onsite event and didn't have time to open and ensure the accuracy of every little thing), couldn't use them at the event. Asked for a refund and was told I would need to provide a photo of all three with measuring tape to prove the wrong size 😆 Never again, Banner buzz.

The original design/ ordering process was very detailed and gave excellent feedback and recommendations when our original design wasn't satisfactory, which allowed us to redesign it before printing. Reordering another banner was even better as our original design was saved in our account. Shipping was also fast both times

We had a student contest for the first time ever. Students designed a school flag, and our Student Council voted on their favorite design. We ordered one for our flag pole in front of the school, and one for our MPR.

They are GREAT! The design is true, and the colors vibrant. The turn around time was AMAZING!

On the smaller banner I ordered, it didn't matter what resolution I sent it in or how many proofs I requested, there was always some sort of AI generated extension of the image. I ended up placing the order out of frustration and cutting it off when it was in my hands. You can see this cut along the bottom of the banner and some of the extension on the top where the stars start to drag. My request for the grommets to still be there but no middle grommet along the long side was ignored. The overall print quality is good but the pink is particularly pale and this was not anticipated nor was it reflected in the proof. It works for what it is but I'm overall disappointed in my experience, especially trying to reach a live human instead of some useless chat bot or auto-response email system.

I started working with BannerBuzz in mid-September and had ordered two banners to be printed - one to be sent to Barcelona and one to Macclesfield, UK. The banners were both sent to the Macclesfield address not once, but twice. The exchanges with customer services continued through all of October and into early November, only to have the issue unresolved and my order for the Barcelona banner refunded. I will never do business with your company again.

Ordered this backdrop for the second year in a row. One of two boxes arrived on time, the other was delayed and I had to call customer service to obtain tracking info for it. Assembly of the product was even more difficult than before, due to poor construction of the clips holding the segments together. Ultimately, we got it put together and it does look great. As was the case last year, we will have to discard it after use since it cannot be disassembled. Probably will look for a different solution next year.

We've used your service for several event opportunities and has always been a smashing success! Thank you all for your great work.

From approving the proofs to shipping the flags quickly and efficiently, BannerBuzz did not disappoint. We look forward to working with them again on future projects. Thank you military members, for your service.