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BannerBuzz Reviews Summary

The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
529
quality
677
This company responds to reviews on average within 0 days

Instant Feedback

13,608 reviews
Illinois
1 review
0 helpful votes
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Custom business card
October 4, 2021

Easier to use than Vista Print - yes. I had a bit of difficulty executing my design but was contacted by company because I didn't complete my print review. They were able to assist me and I approved the design. Shipping was not as good as Vista print as I had to sign for design and just happened to be home on third attempt of delivery. I had no idea that previous delivery attempts were being made due to having to sign for shipment. I didn't like that.

Date of experience: September 4, 2021
Veeni M. — BannerBuzz Rep
over a year old

Hi David, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products and services.

Michigan
1 review
0 helpful votes
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Had a question so I used the chat window and they responded...
September 3, 2021
Updated review

Had a question so I used the chat window and they responded quickly. Very pleased so far.

Date of experience: September 3, 2021

Had a question so I used the chat window and they responded...
August 14, 2021
Previous review

Had a question so I used the chat window and they responded quickly. Very pleased so far.

Date of experience: August 14, 2021
Pennsylvania
1 review
0 helpful votes
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Great price and quality
September 2, 2021

Easy to customize and great pricing. Shipping was fast!

Date of experience: September 2, 2021
California
1 review
0 helpful votes
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Perfect Photo Backdrop!
September 1, 2021
Updated review

Great prices and helpful customer service started out this order which high hopes! The speed and perfection of the order received makes me a true fan!

Date of experience: September 1, 2021

Great prices and helpful customer service has started...
August 12, 2021
Previous review

Great prices and helpful customer service has started out this order which high hopes!

Date of experience: August 12, 2021
Florida
1 review
0 helpful votes
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8 x 12 Banner
September 1, 2021

Worked out great… I'm going to order another one for another thing.

Date of experience: September 1, 2021
California
1 review
0 helpful votes
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Good quality and attractive
September 1, 2021

Easy to navigate. Great templates. Excited to see final product. Payment choices awesome!

Date of experience: September 1, 2021
Pennsylvania
1 review
0 helpful votes
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Exceed my expectation
August 31, 2021

This product was wonderfully made it was impressive, and made a statement to all clients that stopped by our display

Date of experience: August 31, 2021
Colorado
1 review
0 helpful votes
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Great service and product!
August 31, 2021
Updated review

Extraordinary service! VERY nice product at a reasonable cost. All I had was an image too small to enlarge to produce a good image on a large flag. BannerBuzz upgraded the image at no charge to produce a beautiful flag for our High School football team. Great communication from the BannerBuzz team every step of the way and delivery was much sooner than expected. It just doesn't get much better than this!

Date of experience: August 31, 2021

Awesome service and quality!
August 11, 2021
Previous review

Awesome service and quality!

Date of experience: August 11, 2021
Washington
1 review
0 helpful votes
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Snazzy and drives like a dream
August 31, 2021
Updated review

Experience has been good. The color is brilliant and beautiful.

Date of experience: August 31, 2021

Experience has been good
August 11, 2021
Previous review

Experience has been good. On some mouspads, the design was not centered well.

Date of experience: August 11, 2021
Virginia
1 review
0 helpful votes
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Great Product
August 30, 2021
Updated review

Simple and fast. Also the popup backdrop product was hard to find and your product was spot on what i was looking for.

Date of experience: August 30, 2021

Simple and fast
August 10, 2021
Previous review

Simple and fast. Also the popup backdrop product was hard to find and your product was spot on what i was looking for.

Date of experience: August 10, 2021
Maryland
1 review
0 helpful votes
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The WORST customer service I have EVER experienced. We are a federally funded non-profit that is not able to pay tax. Even after sending our tax exempt form dozens of times, and spending HOURS on the phone with them, they kept saying 24 hrs, 24 more hrs, 48 more hrs to update our account to reflect non-profit status so we can make our purchase sans tax. It has been endless e-mails and calls back in forth saying they don't have what they need, despite having a state issued certificate with our account number, expiration date, organization name, and address. I am pulling my hair out, I can't imagine they've never worked with non-profits before. Horrible, heartless, confusing customer service, I will NEVER recommend this company unless you want to waste your time, energy, and get on the verge of tears.

Date of experience: August 30, 2021
Virginia
1 review
0 helpful votes
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Very nice
August 25, 2021
Updated review

Simple upload and purchase process. Apparent language difference with customer service created a bit more back and forth than ideal when proofing the design, but the flag received looked great.

Date of experience: August 25, 2021
Banner B. — BannerBuzz Rep
over a year old

Hello Shannon. Thank you for taking the time to review your recent BannerBuzz purchase. We are glad that the custom rectangle flag met your expectations.

Please accept our apologies for any trouble you had while communicating with our support team. Though we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us; we have reviewed the conversations and are sharing your feedback with our support team.

If you face any such issues in the future, please do not hesitate to request a call back from a supervisor. We appreciate your time and business. Thank you for choosing BannerBuzz.


Pretty easy upload and purchase process
July 30, 2021
Previous review

Pretty easy upload and purchase process.

Date of experience: July 30, 2021
California
1 review
0 helpful votes
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I could not get a good idea of the size of the letters.
August 20, 2021
Updated review

So far ok. A little challenging with size of letters. I wish the design consultants would have helped with that.

Date of experience: August 20, 2021

So far ok
July 31, 2021
Previous review

So far ok. A little challenging with size of letters

Date of experience: July 31, 2021
Wisconsin
1 review
0 helpful votes
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What a deal!
August 20, 2021

This was a very easy site to search for, develop on and complete the process using the words we desired to be on the banner. It had what we needed for the price we wanted.

Date of experience: August 20, 2021
Nebraska
1 review
0 helpful votes
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Great Step & Repeat
August 20, 2021
Updated review

Thanks again! It looks great! Just exactly as we ordered.

Date of experience: August 20, 2021

Thanks again!
July 30, 2021
Previous review

Thanks again!

Date of experience: July 30, 2021
Pennsylvania
1 review
0 helpful votes
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Business advertising
August 19, 2021
Updated review

Easy to work with and customize my decal. The customizing of the label was very easy and they helped me sharpen the image. Wonderful job.

Date of experience: August 19, 2021

Easy to work with and customize my decal
July 30, 2021
Previous review

Easy to work with and customize my decal

Date of experience: July 30, 2021
Indiana
1 review
0 helpful votes
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Nice table runner
August 17, 2021
Updated review

Quick and easy once I figured out where to look for shipping options

Date of experience: August 17, 2021

Quick and easy once I figured out where to look for...
July 28, 2021
Previous review

Quick and easy once I figured out where to look for shipping options

Date of experience: July 28, 2021
Missouri
1 review
0 helpful votes
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Great quality, speedy delivery
August 17, 2021
Updated review

This process was very easy and very user-friendly. I had no problem making my order and the price was the lowest that I found online.
I got my order quickly and the quality of the product was great.
Very happy with my banner. My church and I will absolutely be repeat customers.

Date of experience: August 17, 2021

This process was very easy and very user-friendly
July 28, 2021
Previous review

This process was very easy and very user-friendly. I had no problem making my order and the price was the lowest that I found online.

Date of experience: July 28, 2021
North Carolina
1 review
0 helpful votes
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Loved it
August 12, 2021
Updated review

Great product and a great price with free shipping

Date of experience: August 12, 2021

Great product and a great price with free shipping
July 22, 2021
Previous review

Great product and a great price with free shipping

Date of experience: July 22, 2021
California
1 review
0 helpful votes
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Great Job on Static Clings
August 11, 2021
Updated review

Easy to order. Exactly what I wanted. Exactly what I got!

Date of experience: August 11, 2021

Easy to order
July 21, 2021
Previous review

Easy to order.

Date of experience: July 21, 2021