Bag Borrow or Steal has a rating of 4.2 stars from 504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bag Borrow or Steal most frequently mention customer service, great condition and quick delivery. Bag Borrow or Steal ranks 6th among Handbags sites.
They don't provide return instructions with the hope they can keep charging you.
I would like to return the bag, it is not what I expected.
I am a new customer, but so glad I found this hidden jewel!
Excellent website experience and quick delivery for the LV bag I wanted to borrow for a month!
Quick and easy and products always as described. Very happy with my purchase..
Love this bag. Pretty sure it's brand new! Love the color for my Florida trip. The
Love the bags but most of the time they are on loan
I finally got the LV bag I always wanted. Came in perfect condition and I love it!
Love the bag it was very cute and stylish! Thankful for it
The bag looked even better in person. It was in perfect condition!
Shipping was fast and I was able to enjoy my purchase quickly!
Great bag in great shape! Nice pop of color!
Perfect for Spring.
The delivery was somewhat of a challenge, but overall the experience was good! I will shop again.
I enjoy borrowing bags from BBS for special occasions. I can coordinate my choice with my attire.
Item was just as described on the website and arrived on time
Answer: If you send an email to customerservice@bagborroworsteal.com one of the team members will work to assist you with your issue.
Becky,
We are so sorry you didn't receive the Borrowing instructions that are supposed to be included with your bag. We also provide a renewal reminder with instructions a few days before the bag is due to renew to give you adequate time to ship the bag back. It looks like you printed your return label well before your return date so it is likely the renewal reminder hadn't been sent yet.
All the best,
Bag Borrow or Steal Customer Service