BÆRSkin Hoodie

Hello there,

Thank you very much for this feedback!

We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.

We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.

The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.

It is also very important to us that you had good communication with our customer support team and that everything related to the delivery was quickly resolved in your favor.

Our goal is to respond to customers as soon as possible so that they are aware of the status of their orders at all times. We want your shopping experience to be a complete pleasure - from ordering to consuming the product.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Hi Larry,

Thank you so much for sharing your thoughts with us!

We're thrilled to hear that our hoodie has become a cozy staple in your wardrobe, providing that perfect balance of warmth and comfort. The love for the pockets is music to our ears – we believe functionality is just as important as style!

What's more, it warms our hearts to know that you wear it all the time. If there's ever anything we can do to enhance your experience or if you have any more feedback, please feel free to let us know. We're here to ensure your comfort and satisfaction.

Wishing you continued warmth and joy in your hoodie adventures!

Best,

Stephanie

Hello,

Thank you for your feedback!

I'm sorry to hear that you found the design not as warm as expected. Your comfort is our top priority, and we genuinely appreciate your honesty in highlighting this aspect

Our hoodie is originally crafted with a European design influence, and the left-sided zipper is a deliberate stylistic choice that reflects this aesthetic. I understand that this might differ from what you're accustomed to, but I'm thrilled to share some exciting news! We've recently introduced an updated version of our hoodie that now features the zipper on the right side. This modification is a direct response to customer feedback, and we believe it enhances both the warmth and functionality of the hoodie.

We appreciate you for choosing to shop at our online store!

Best,

Stephanie

Hi Jorge,

Thank you so much for sharing your impression with us!

We are very happy to hear that you are enjoying the improvements on the latest 3.0 version of the Bærskin Tactical Hoodie.

This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.

It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.

It is also very important to us that you had good communication with our customer support team and that everything related to the delivery was quickly resolved in your favor.

Our goal is to respond to customers as soon as possible so that they are aware of the status of their orders at all times. We want your shopping experience to be a complete pleasure - from ordering to consuming the product.

Your confirmation gives us a sign that we are on the right track and that we should carry on as before.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Hi Nelson, thank you for taking a few minutes to share your review here! We are thrilled to hear that our Baerskin Hoodie keeps you warm while you work outdoors. We understand that it takes more than just your average jacket to provide warmth and comfort, especially in extreme weather conditions. That’s why our team dedicated a lot of time and effort to develop a hoodie that is warm, but fits well, and is not too bulky. We also placed multiple pockets in convenient locations around the hoodie so you don’t have to carry a bulky backpack with you. Thank you for choosing our shop! We hope to see you back at our store soon.

Hi Gerrit,

Thank you so much for sharing your impression with us!

When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.

We also want to remind you of our exchange policy. It is just needed that the customer contact us within 14 days after the delivery date and we will get back to them with a satisfactory solution.

Let me just assure you that our designers made the fit a bit looser because our customers occasionally want to wear another layer of clothing underneath for extra warmth on cold winter days. However, we understand that this kind of cut doesn't work for you and we are sorry about that.

If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Hi Lou,

Thank you for your understanding!

Your order has made it to your doorstep earlier than expected! We're overjoyed to hear that our shipping service lived up to your expectations.

Your satisfaction is our priority, and we're thrilled to have been able to get your order to you with such speed. If there's anything specific you loved about the shipping experience or if you have further feedback to share, we'd love to hear more.

Thank you for choosing us, and we hope your new goodies bring a smile to your face!

Best,

Stephanie

Hi Vivian,

Thank you very much for this feedback!

We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.

When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.

If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist

Thank you for your understanding!

All the best,

Stephanie

Hi John,

Thank you so much for sharing your experience with us!

It is very important to us that you had good communication with our customer support team and that everything related to the exchange immediately was resolved in your favor.

Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Hi Grover,

Wow, your words mean the world to us!

Thank you so much for not only being a fan of our hoodie but also recommending us to your family and friends. We're truly honored!

Your positive feedback and Facebook post have put a big smile on our faces. Sharing the cozy vibes is what it's all about. If there's anything specific you love about our hoodie or if you have more thoughts to share, we're all ears. Your support fuels our passion, and we're grateful to have amazing customers like you.

Thanks again for spreading the love, and we can't wait to serve you and your loved ones again in the future!

Best,

Stephanie

Hi Paul,

Thank you so much for sharing your experience with us!

We are very happy to hear that you are enjoying the quality of your hoodie and that it has lived up to the expectations based on the advertisements and the offer on the website. We strived to make our offer diverse, but also easy to choose from so that customers could easily select the perfect color, size, and model for themselves.

It is also very important to us that you had good communication with our customer support team and that everything related to the delivery was quickly resolved in your favor.

Our goal is to respond to customers as soon as possible so that they are aware of the status of their orders at all times. We want your shopping experience to be a complete pleasure - from ordering to consuming the product.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Hi Brian,

Thank you for sharing your thoughts with us!

We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.

We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.

Thank you for choosing our brand. We hope to see you soon in our online store again.

All the best,

Stephanie

Hello Kurt,

Thank you so much for taking a few moments to share your experience with us!

We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.

The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.

Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.

Thanks for shopping with us. We hope to see you again soon in our online store.

All the best,

Stephanie

Hi Jim,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Hello Chris,

Thank you very much for telling us about your experience!

We're glad to hear that you're happy with your hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant.

It is also very essential to us that you had good communication with our customer support team and that everything related to the exchange was immediately addressed in your favor.

Our goal is to answer clients as soon as possible so that they are always aware of the status of their orders. We want your purchasing experience to be complete satisfaction, from ordering to enjoying the product.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie