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BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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I ordered a jacket that was too big for me, thus I called customer service to inquire about a return/exchange. The company simply sent me a smaller one and let me keep the other one. The transaction took about 1 week.
I love the jacket.
Initial shipping information was difficult to obtain and so I contacted the company a couple of times before I finally got shipping information
Hi Dennis,
Thank you so much for taking a few moments to share your impression with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
It is very important to us that you had good communication with our customer support team and that everything related to the delivery was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
They were the best jackets ever they feel good and they're so warm and cozy
Hi Sandy,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
The hoodie is very warm and keeps the cold out very well.it is comfortable to wear.and has enough pockets for me. The only bad point for me was the size of the hood I know it was made for a helmet to be worn but a lot of buyers have no need of this I found all that extra head covering an inconvenience. Overall a very good garment
Hi Martin,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
When it comes to the dimensions of the hood, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Had a pile of hoodies but my bearskin hoodie is the last hoodie I'll need. Hopefully if I don't wear it out
Hello Peter,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
This Hoodie is very warm and comfortable with lots of pockets to carry what you need! Ordered online and delivered as advertised.
Hi there,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
This is a good product, especially for the price.
I like the abundance of pockets.
I don't use the hoodie part very much because it covers my eyes, but its there to use if its cold and windy. I was confused by the main zipper - while most (if not all) US coats with zippers, zip using the pull on the right side, this hoodie zips from the left. I've gotten used to this after months, but, it was odd to start with.
Hello Paul,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.
All the best,
Stephanie
Great quality
Super comfy
A waterproof version would be good
Hi Glenn,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
We recently launched two waterproof Baerskin products - the Softshell Jacket, which is made of waterproof material on the outside and is lined with fleece on the inside, and in that sense looks more like a Baerskin Tactical Hoodie, but with additional waterproofing.
We also launched the Baerskin Rainjacket, which is made of a thinner but waterproof material and is designed to be worn as a cover over the Baerskin Tactical Hoodie, among other things. With that combination, you get resistance to wind and water at the same time, but also the necessary warmth. You can check our latest offer here https://baerskintactical.com/category/jackets-and-hoodies/?utm_source=direct&utm_medium=direct
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I found that the windproof capacity is not as described. Also the hood is too flimsy and floppy. It's not as described and it will only be used indoors because of it's average to poor quality.
Hi Tim,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me just kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Overall great customer. The sizing is off. I ordered a women X-Large as that's my normal size but when I received the jacket it was very oversized and uncomfortable to wear. Reorder one size smaller which arrive in 10 days, fit was great but found the sleeve were shorter than I liked. Haven't really worn for that reason as gloves/mitts are the only thing that will cover the gap. It's a three season jacket not really good in cold weather. Good for inside a car during winter.
Hi Donna,
Thank you very much for this feedback!
It is also very essential to us that you had good communication with our customer support team and that everything related to the exchange was immediately addressed in your favor.
Our goal is to answer clients as soon as possible so that they are always aware of the status of their orders. We want your purchasing experience to be complete satisfaction, from ordering to enjoying the product.
On the other hand, we are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist.
Thank you for your understanding!
All the best,
Stephanie
It's an over sized fleece jacket with a lot of pockets. No wind protection, not warm at all, can not get wet or will loose any insulating factor it might have had. Honestly buying a cheep hoodie will keep you warmer and protected better than this will.
Hello Patrick,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
When it comes to our customer support, we're sorry to hear that you waited longer than expected for a response. I just need to kindly assure you that the satisfaction of our customers is the most important thing to us and we try to answer their questions as soon as possible.
Unfortunately, the last period has been challenging for us in that aspect due to the increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect better results in this aspect very soon.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
I ordered 5 hoodies in the recent past. The large model fits best. I like grey and tan. My name is Andy. Not Casey. My e mail is *******@icloud.com. Feel free to contact me or send me a couple bearskins at no cost. You have tried to contact me under the assumption my name is Casey Haley on several occasions. It is not only annoying but suspicious and frustrating
Hi Gary,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
We are also very glad to hear that you are satisfied with the delivery time because we have worked hard with our shipping partners to speed up this process and now we are seeing results.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Harm, comfortable, good pocket space, beautiful looks and very rugged build.
Hello Paul,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
We are very happy to hear that after you purchased your first hoodie, you got the desire to buy the second one. This tells us that you have gained trust in our brand, and for us, there is no better motivation to continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Fast delivery and great communication throughout the process.
Hi Garry,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
We are also glad to hear that you are satisfied with the delivery time because we have worked hard with our shipping partners to speed up this process and now we are seeing results.
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
Taking walks in windy cold conditions a should be wearing winter jacket the hoodie did a great job of keeping me warm.
Hi Gary,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Bought during a heatwave and by the time it had rained and I found out it wasn't as waterproof as claimed they said I'd had it too long to return it.
Hi Andie,
Thank you so much for sharing your thoughts with us!
The BÆRSkin Hoodie is reasonably weatherproof which means you get protection from wind and damp weather. We suggest you check our offer on the website because we recently launched Baerskin Rain Jacket which you can wear over the hoodie and it is completely waterproof!
Like all companies, we have certain policies when it comes to returning and exchanging products, but I want to assure you that customer satisfaction is our number one priority, so we always invite them to contact us so we can find the best solution together.
If there is a need for additional assistance, please contact me at stephanie@baerskinhoodie.com and I will contact you as soon as possible with a proposal on how we can solve everything in your favor.
Thank you for your understanding!
All the best,
Stephanie
Great deal. Simple online transaction. Fast and free shipping. Product works as described.
Hi Shawn,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
We are also glad to hear that you are satisfied with the delivery time because we have worked hard with our shipping partners to speed up this process and now we are seeing results.
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
I have been very happy with my hoodie. It is very comfortable and warm. The only thing I wish is that it was wind proof, it does a good job keeping the wind out over all but it is not wind proof and on occasion it gets a bit chilly depending on the amount of wind.
Hi Brian,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
We understand that you expected more protection from the wind when it comes to our hoodie. Let me just kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
We take suggestions from our customers very seriously so if you have any please email me at stephanie@baerskinhoodie.com and I'll gladly assist you.
All the best,
Stephanie
Only one complaint, sadly it's a pretty big one. Drawstring frayed out in the covered area, could not be seen. When I pulled on it to tighten the hoodie it snapped out. It's brand new, well has been washed twice but laid out to dry.
Hi Paul,
Thank you for contacting us about this case!
We are sorry to hear about your drawstring. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alexander,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new Baerskin Tactical Hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the delivery was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie