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BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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I love my Baer Skin Hoodie because it is comfortable and warm. I wear it around the house, driving, walking, any time it is cool or cold. All the pockets make it great for storing things when you are on a walk.
Hi Brian,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Great company went past customer care bought two hoodies wrong size replaced both
Great cox
Hi John,
Thank you so much for sharing your experience with us!
It is very important to us that you had good communication with our customer support team and that everything related to the exchange immediately was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Very comfortable and warm. The zipper is opposite of what men expect in the US. Easy to get used to. I Do not use the arm sleeve pockets.
The hoodie is perfect if you were wearing a ball cap. If you are not, it falls down to your nose. I am planning to add either Velcro, or a button & loop to keep the brim above my forehead. We're not wearing a ball cap.
Hello Dan,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut, an American-style zipper on the right side and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.
All the best,
Stephanie
This is my go to jacket if it is cold and raining or snowing. It keeps me warm and dry in all weather conditions.
Hi Gary,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Brilliant item
Best hoodie I have owned
I did unpick Velcro patches as not going to use them with anything and think hoodie looks better without them
Possibly that should be an option? With or without Velcro patch on sleeves
Hi Julie,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
When it comes to the detachable velcro patches on the sleeves, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Fantastic response and replacement of garment that was a larger size than i had expected.
Hi Brian,
Thank you so much for sharing your experience with us!
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
We are delighted to hear that you are enjoying the quality of your new hoodie. It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Stitching on jacket sleeve cuff unravelled after 2nd wear.
Not at all satisfied with the product for the price of it.
Hi Katreena,
Thank you for contacting us about this case!
We are sorry to hear about your sleeve. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
Website is good and it's easy to order. Delivery time was reasonable. Hoodie is marginal and feels cheap. I gave it to Goodwill. Better off getting a Carhartt from Tractor Supply.
Hello John,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Hi Leo,
Thank you for contacting us about this case!
We are sorry to hear that the second hoodie you ordered wasn't delivered. Please continue communicating with the agent who already responded to you to find a satisfactory solution together.
For all other questions, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
Excellent jacket made with great quality withstands the elements totally worth the money
Hello Nick
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
Broken zipper broken tie for hood. Left hand zipper. When zipping up bottom separates from top
Hi Tom,
Thank you for contacting us about this case!
We are sorry to hear about your tie for hood. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
I bought one enjoyed it. I liked it so much. I bought two more now I have three. I wear it to work every day and that's all I wear in the cold. No other jacket with it. They're great highly recommend.
Hi Jaime,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
The fact you bought two more hoodies after the first one tells us that you have gained trust in our brand, and for us, there is no better motivation to continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I love it! Here in Oregon we often get light drizzle that this hoodie handles well. And if it rains harder, there's the back pocket for a true rain shell. The feel of it is great on our damp, chilly days. Highly recommended!
Hi Walt,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the resistable design of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
After my purchase which was probably 12 months ago I was concerned that the front zipper was not fitted properly, it was tricky to connect and start and still is to a point but at least i know the knack now.
I did email the company to let them know I was concerned but living in southern part of Australia and winter coming I decided to persist and I am happy to say although still stiff to start the jacket is probably my warmest top that i own and the over sized hood is a bonus.
Hi Neale,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality of your new hoodie.
This fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.
Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.
Sometimes it takes a little time for the thread to work out, and after that, it works smoothly. We're glad to hear that was the case with your hoodie.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Hoodie is outstanding in every way.
Online purchasing is cumbersome and disjointed, Ordered 3 hoodies in 2023 and all were of excellent quality and fit. Shipping time is excessive but only a very slight frustration. A major problem is no clear way to order a hoodie and send as gift to an address other than your billing address. See below for details.
Hello Edwin,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie. It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
I'm sorry to hear you had a problem with your address change. Recently, we have had an increased demand for our products, which also affected our response rate. Now with the expansion of the customer support team we expect better results very soon.
I just want to remind you that we offer free exchanges and shipping worldwide. You only need to contact us within the period indicated on our website and we would send the desired product to the new address.
I hope your grandson enjoys the Baerskin Tactical Hoodie and that you give our latest 3.0 model a chance.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I will start off by saying I live in the PNW and spend the Xmas/New Years week in Victoria BC most years. Once the weather turns enough to where I feel I need a protective layer, it's my BAERSkin 80% of the time. It's breathable enough at 55 degrees that walking about, feel warm and cozy. As I'm writing this I'm in Victoria (such a walkable city) just returned from a casual stroll and it's 44 degrees out and felt completely warm. I've worn it out in the snow and a light rain, keeps the dampness off. All in all love my BAERSkin, would definitely buy again. Enjoy it so much purchases one for my son.
Hi Lance,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is also very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.
Our goal is to respond to customers as soon as possible so that they are aware of the status of their orders at all times. We want your shopping experience to be a complete pleasure - from ordering to consuming the product.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Fab in cold weather,good to layer under winter coat,love the pockets,
Hi Mark,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
The product is what you advertised, not embellished or exaggerated. I'm satisfied with the overall ordering and delivery procedure.
Hi Dennis,
Thank you so much for sharing your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie. It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
We are glad to hear that the ordering process was pleasant and that you easily selected the desired model.
It is our pleasure to hear that you had a good experience with our tracking system. Our goal is for customers to be aware of the status of their orders at all times.
We understand how important it is for you to count on an exact delivery date and to organize your time and commitments accordingly. We strive for the shopping experience to be complete satisfaction - from ordering to consuming the product.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Very smooth experience would highly recommend to another person and my hoodie came 1 day earlier than it was supposed to planning on switching all my hoodies to baerskin at this point
Hello Dravyn,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
We are also very glad to hear that you are satisfied with the delivery time because we have worked hard with our shipping partners to speed up this process and now we are seeing results.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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Hello John,
Thank you so much for taking a few moments to share your experience with us!
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.
All the best,
Stephanie