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BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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Love my BaerSkin Hoodie. It is very well made and comfortable. My only issue is the zipper is on the left side and sometimes hard to get started. But other than that, lots of pockets, very warm in cold weather and I can't take it off. I love wearing it around the house and outside.
The arms were long for me so we chopped off the bulky velcro at the end, hemmed it and it is now perfect.
Hi Mary,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality and design of your new hoodie.
Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.
This fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Nice, thick fuzzy garment with lots of zipper pockets. All the zippers and workmanship seems well done and well-thought-out.
Hello Jan,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
First time I ordered it took way to long to receive my package. In fact it came after Xmas so my hubby didn't get his gift. But he loved it so much I ordered another one for him and myself and shipping has improved..
Hello Kristin,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you and your husband are enjoying the quality of your new hoodies because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
It does what the advertisement says, but it needs an outside pocket for a cell phone as it is not practical to reach the interior pockets when you are exposed to the cold weather.
Hi Nelson,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
When it comes to the chest pocket, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
This hoodie is warm and comfortable, with pockets where you want them.
Fleece is not the best material on the outside of a garment though.
It doesn't keep wind out and some stuff can stick to is.
Hi Erasmus,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me just kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I am so disappointed with the quality of my Baerskin hoody!
I bought 2,1for my son and 1 for myself, the one for my son was fantastic in gray really nice quality tight resilient material snug and fluffy on the inside excellent zipping and all you would expect after seeing the ad online, he loves it.
My one however was another story, loose saggy material with little body that flopped about which made it difficult to do the zippers up or down and the hood flopped about, the whole thing soaked up water like a sponge I was so disappointed I gave it to the charity shop.:{
Dear Colin,
Thank you for contacting us about this!
It is possible that you placed your order in the transition period between the 2.0 and 3.0 Baerskin Tactical Hoodie, so you received one item of both versions.
We gladly invite you to take a look at the new offer on our website http://baerskintactical.com/ because, in the last version, we introduced some improvements that make our hoodie even more adaptable to different situations.
We also want to remind you of our exchange policy. It is just needed that the customer contact us within the exchange period stated on our website date and we will get back to them with a satisfactory solution.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
The hoodie is great but the only thing I would add is a button or snap to hold the hood in place when I'm bending over to clean my rims the hood always flops forward and it becomes to be a pain in the a— … that is the only problem I have come across so far …
Hello Don,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
Let me just kindly remind you that the hood has adjustable toggles which allow the wearer to draw it closer to the face to prevent cold or wind from gushing through. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
When it comes to the button on the hood, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I have worn my Baerskin hoodie for about a year… it has been very versatile.
My only complaint is that the zipper is reversed.
Hello Brian,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.
All the best,
Stephanie
Hello Brian,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the practical design suitable for everyday wear. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
It's perfect warm well made and ya have to get one
Hi Larry,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Very warm product, great for outdoors on a frosty morning and warm inside the house too.
Hi John,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Prompt service, Superb product. Well above advertised. No regrets in purchase.
Hi Wayne,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Everything went smoothly in my ordering and subsequent delivery.
Hi Chris,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
I'm not much of a Jumper, nor a Hoodie type of person, so I do struggle to find decent warm clothing for Winter (yes I'm fussy) here in Australia without it being too bulky, and!OMG!, I accidentally found this BÆRSkin Hoodie from a link, took a chance, & OMG, this is AMAZING. When I finally got this, it looks very nice & stylish, it's "VERY comfy, very light, & warm, without overheating", this Hoodie was very impressive, I was very surprised.!? - Best Hoodie I have ever purchased.! - Thankyou BÆRSkin.!
Hello Paul,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Pros: The fleece material is thick, soft, and warm. Plenty of pockets. Zips up to chin to cover neck. Cuff, waist, and hood draw string adjustments (that worked on one but not another...)
Cons: The order took a long time to fulfill, and there was a lack of communication regarding shipping tracking, and I was charged before the item shipped leaving me questioning if this was a scam. Also, I ordered two, gray and black, and each one was manufactured differently. The gray one was less well made with plastic cuff adjustments, and waist/hood draw string adjustments that keep slipping making it basically nonadjustable. The black one much better made and stays adjustable. I am afraid to order another... which quality would I get?
Dear Eric,
Thank you for contacting us about this!
It is possible that you placed your order in the transition period between the 2.0 and 3.0 Baerskin Tactical Hoodie, so you received one item of both versions.
We gladly invite you to take a look at the new offer on our website http://baerskintactical.com/ because, in the last version, we introduced some improvements that make our hoodie even more adaptable to different situations.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
Lightweight, comfortable with loads of pockets. I would recommend these to anyone
Hi Pamela,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I recently purchased a sleeveless hoodie, size 2XL, which fits me perfectly...I'm very pleased with it. Note, however, that the previous version of hoodie - maybe the original? - had a much tighter fit. The 2XL I bought at that time is not really big enough. I kept it, hoping I would "grow in to it." I recommend checking the size guide before ordering.
Hi Simon,
Thank you so much for sharing your impression with us!
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We also want to remind you of our exchange policy. It is just needed that the customer contact us within the exchange period stated on our website date and we will get back to them with a satisfactory solution.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Hello Roger,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
Overall the jacket is nice, however based on the ads I thought this would be a warmer, more cold resistent hoodie. The extra pockets are nice and general design is good. I wouldn't let this take the place of a winter jacket. Also not wind resistent.
Hi Patrick,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective. We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
On the other hand, we are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist.
Thank you for your understanding!
All the best,
Stephanie
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at stephanie@baerskinhoodie.com, and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Hello Mark,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.
All the best,
Stephanie