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BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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I don't want to get it dirty. The stables are evil.
The Hoodies are as advertised. The only ding I would give them is it takes sooooo long to recieve them. Definantly order early summer to recieve by fall or Chistmas.
Hi Mike,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I live on the North Oregon Coast and the Baerskin Hoodie is perfect for walking on the beaches in the cold winter months. If it is raining I wear a water proof parka to keep me dry. The Baerskin Hoodie has lots of pockets and is very comfortable. I have had it for about a year now and it has held up to the elements well. Quality zippers and nice pockets for your hands on a cold day.
Hi Jon,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Only thing to ciritzise would be the cap in the front of the hood (well personal preference).
Love all the pockets & it keeps surprisingly warm!
Hi Lukas,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Regarding the peak on the hood, our designers have designed it to provide protection to the eyes from rain and sun rays while moving through nature. We are sorry that you didn't recognize the quality of this feature the same way.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I bought Two hoodies as Christmas gifts, and they arrived on time. However, the sizing is way off and they did not fit either of the people that I bought them for. I have requested assistance with a return multiple times. You must email them and then they will send you the paperwork to request a return. However, I have emailed them five or six times and you just get a response saying hey we got your email will get back to you. They never get back to you. The website does not list an actual address. When you call their phone number, if you wait on the phone to speak with a customer service agent, you wait for 11 minutes and then get hung up on. Every time. I have called multiple times. They also suggest using the chat feature on their website. The chat feature does not work. If you Put in that you want to return it asked you to enter your email and they will send you a reply. It's the same process as if you sent them an email yourself they never reply. In addition, if you put absolutely anything else in the chat box, there is no response from the chat.
This seems like a total scam. I strongly recommend that you do not purchase anything whatsoever from this company.
Hi Mea,
Thank you for contacting us about this case!
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
I love the thickness of the material. The color choices are awesome. I got the grayish one. I love the multiple pockets. It is the best feature of this hoodie. The downside of this hoodie is the Velcro on the handcuffs. They start to fall apart after 3-4 months of used.
Hi Sink,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the practical design of your hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
When it comes to the velcro on the handcuffs, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Ordered this hoodie at 11/25/23, here I am now... This thing has been "awaiting delivery" for roughly a month now. T-minus 9 days for that. Overall I'm flabbergasted by the lack of information being provided. You would think if it was taking a while on a roughly 200$ order they would keep you updated, but no... Had to dig through a bunch of emails to find their ONE email on my order status... It has yet to change... Wanted this stuff for Christmas, but alas they have failed me miserably.
Hi Gray,
Thank you for contacting us about this case!
We are sorry that we were not able to answer you earlier. We hope that you have contacted our customer service in the meantime and that everything regarding the delivery was quickly resolved in your favor.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
Unfortunately my order took awhile to receive, but the wait was definitely worth it.
Hi Sherwin,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model that would be practical, resistant to different weather conditions, but also stylishly effective.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
High quality material, excellent design, however either I was shipped a ladies' garment or the zipper tab is on the wrong side
Hello Roger,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the zipper.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Thought the hoodie was awesome... great weight, super warm and comfortable. After only 4 months, the bottom of the zipper broke and was not reparable. Tried customer service twice and did not receive any kind of response.
Hi Gary,
Thank you for contacting us about this case!
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
My partner loves his 2 Baerskin hoodies, he wears one in the winter to keep himself warm. It has lots of pockets so useful if you need to keep your wallet etc with you.
Hi Caroline,
Thank you very much for sharing your impression with us!
We are very happy to hear that your partner is enjoying the warmth and practical design of his new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I bought this jacket because it's similar to spandex type material. I ordered my first coat and it was way too large and I haven't heard a thing back from the Store! I bought a second one and it fit fine. The first coat zipper was for left handed person the second was correct so now if I could be reimbursed for the defective one I'd be a great customer for these people.
Hello Mark,
Thank you so much for taking a few moments to share your experience with us!
When it comes to our customer support, we're sorry to hear that you waited longer than expected for a response. I just need to kindly assure you that the satisfaction of our customers is the most important thing to us and we try to answer their questions as soon as possible.
Unfortunately, the last period has been challenging for us in that aspect due to the increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect better results in this aspect very soon.
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you initially received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs. Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We apologize for the confusion.
We are happy to hear that you are satisfied with your new Baerskin Tactical Hoodie 3.0 which has improved features regarding the cut and an American-style zipper on the right side.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
The jacket is extremely comfortable and warm. It's loaded with pockets and side pocket it also has Velcro to attach your items to. It's got draw strings both around the hood and around the lower part of the jacket to keep wind out. It's a excellent buy!
Its been about 8 months now and i still love it. I wear it several times a week. 30 degrees out, no problem running in and out of car and stores. 65 degree fall night, no problem, does not make me sweat.
Lots of pockets, very flexible, very comfortable.
Only Con: I dont really care for the little added piece on the hood.
Hi Mark,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Regarding the peak on the hood, our designers have designed it to provide protection to the eyes from rain and sun rays while moving through nature. We are sorry that you didn't recognize the quality of this feature the same way.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Very accommodating to my purchase orders.
Fleece outdoor jacket, amazing with tons of zippers for any pack rat, personality.Highly recommended
Hi Patsy,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Great to do business with this company, I ordered the wrong size item so I enquired how to return the item and exchange for the right size. They just sent me another coat in the right size and said I could also keep the other for my partner. Thank you, they couldn't do any more.
Hi Julie,
Thank you so much for sharing your experience with us!
It is very important to us that you had good communication with our customer support team and that everything related to the exchangewas resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I never did receive a email with a tracking number just had to wait for it to show up. Also I had to contact you to verify if you had received my order. A confirmation email confirming your order would be good.
Hi Leah,
Thank you very much for this feedback!
We are very happy to hear that your husband loves the quality of his hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
All our customers receive a confirmation email automatically at the same moment when the order is processed, and on that occasion, they also receive a tracking code so that they can follow the movement of their package. I'm sorry to hear that you didn't receive a confirmation email. System glitches do happen from time to time, but rest assured that I will be contacting our IT team about this to prevent it from happening in the future.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Was a bit disappointed with the Hoodie. Clumsy sleeves and hood very ill fitting. And it wasn't cheap.
Hello John,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
Let me just kindly remind you that the hood has adjustable toggles which allow the wearer to draw it closer to the face to prevent cold or wind from gushing through. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Hi Glenn,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Really warm and good service good but only thing did you kill bears for the fur thats the only thing.I love bears.Just kidding
Hi John,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Process immediately stop due to loss item, it took over twenty five day to receive item.
Hi Eugene,
Thank you very much for this feedback!
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist
Thank you for your understanding!
All the best,
Stephanie
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brian,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie