Well, if you are looking for a serious relationship I would not really use Badoo. Sites like Mingle2day and Match are better suited for that purpose. But Badoo is absolutely amazing if you want to chat around a little. Don't necessarily expect to meet up with someone but expect to get in touch with MANY people. Love it!
Besides all the fake profiles on badoo, the worst of them all is that if you purchase a what they label a once off service, the super powers, all of the sudden it then becomes a subscription service. Especially if you do not delete your credit card details. Non of their so called services are refundable, even if they have credited your account without your own consent. This is criminal! So my beloved people please be aware, if you have purchased something from them, delete your card information directly again. Better do not use this service... called Badoo! It is one big SCAM.
I joined several weeks ago, paying for one week. I then paid for one day. As i am housebound due to a knee op, yesterday i subscribed for ONE WEEK AT 4.99. But i was billed 3 x £4.99! When i contacted them they said i had subscribed three times. Each time for one week! And won't refund me. Disgraceful
I was a member for well over a year with no real problems whatsoever... Accumulated a few blocks... Female members easily go that way if not even just out of spite... Lifetime membership... Yeah right... Any random idiot can block you there and there is no way to prove your case... Because you are blocked you have no access to any of your conversations anymore... They are very willing to take your money but have no customer service or dispute resolving of any kind... Blocked is blocked... Kiss your $ goodbye...
Hi Floris,
I'm sorry to hear your account was blocked on Badoo. We do have a set of guidelines which we ask you to follow from the moment you register on Badoo. When violations of these guidelines occur, we may be required to issue you a warning or revoke your access to ensure Badoo remains a safe and fun place for people to connect and date honestly.
If you think we've made a mistake, please reach out to our team at badoo.com/feeback and we will be happy to take a second look. We advise reviewing the guidelines which you agreed to follow here: badoo.com/guidelines
Hope to hear from you soon!
Badoo Team
Although Badoo say they don't create fake profiles and they are honest, this is NOT true. There are loads of fake profiles set up by Badoo themselves.
Badoo also say they don't take money unauthorised - another lie as you can see by many of the reviews. As stated by others, they use an illegal pre checked box to get your money. Badoo are breaking the law, they are dishonest and fraudulent. If they reply to this review, please ignore them as it will be lies. Everything I have said is 100% true, I would not post this if I had even the slightest bit of doubt.
It would have been nice for Badoo to warn me that they were gonna force verification (can't do anything now) so I could have told my friends other places to chat to me!
I know people used $ to talk to me at the higher credit cost since I was always Very Popular so I do feel used. Guess that is how it goes when one is female. -JET
Hi Jae!
Thank you for your message.
We're sorry if photo verification has upset you - it was not our intention. Badoo is determined to stamp out fake profile registrations, which is why we've introduced photo verification; together with our other methods of verification, this will help stop fake profiles for good.
To continue using Badoo as usual, please verify your profile with a photo. It only takes a couple of minutes and you'll only have to do it once - simply follow the instructions on the screen!
If you have any issues with the process, please do let us know.
I live in Thailand, real members often send the very same message in casual English to me. I contact them, it turns out they do not speak English at all, they did not intended to send me a message and they are shocked to see a screenshot of their alleged message that does NOT appear in their chat history at all.
Badoo a scam? I don't know, but one thing is sure, they are a bunch of liars and cheaters.
Used to love this site but now it's full of catfish and they don't seem to do anything about it.
Some send me d*** pictures which I do report and they get blocked, but always seem to come back and find me again.
Do you actually do anything abo it catfish?
Do you report them to police if they have done things wrong, for instance sending d*** pics, especially if they're in the uk? - it's one question that's always played on me, as your site is full of them.
Hi there Amelia,
We're really sorry to hear that you've found fake accounts on our platform- we work hard to keep a database of high-quality real users, and our moderation team works 24/7 to spot any malicious profiles. We also have a photo verification system in place to prevent fake users from using the app.
That said, if you're ever suspicious about a profile, please do report them and we'll check them immediately, as this helps us to speed up the process of eliminating any of these accounts.
Regarding abusive behaviour on our platform, we do not tolerate any of this on Badoo. If you ever feel uncomfortable or experience any negative comments or behaviour, again, please do report this to us as soon as you can. We do work with law enforcement agencies where necessary. We also strongly recommend that you report any legal incidents to your local police and that you request they contact us by selecting Law Enforcement here: https://team.badoo.com/contacts/
- BadooHelp
Okay so explain this, I don't use badoo just check it now and then but I don't talk to no one at all! And recently I got banned. So it's either you guys have cocked up. You're banning me cause I'm not paying for your premium or someone has reported me and you guys wanted to banned me. Like I'd love to know why I've been banned cause I don't talk to anyone and had no inappropriate images.
Hey Matthew,
Sorry to hear this. When a report is made, it is sent through to our moderators who then take a look into it to ensure that everybody is blocked accordingly.
If you would like us to look into this for you please contact us on@BadooHelp with your registration details and we can look into this for you.
Hope to hear from you soon.
-BadooHelp
I have been on a few dating sites, there all about the same! Don't expect to find do price center charming, it's entertainment at the most! But this site. OMG... I have been approached again and again by men claiming g to be in the military on "piece keeping missions" either in Africa or Afghanistan! And I mean one after the other. Ladies be careful because this site is riddled with scammers claiming to be in the military!
I decided to purchase some coins for 8.99 for a little bit of fun on the badoo app... only to find not only did badoo take the 8.99 but charged my card for a full years premium membership. I have requested a refund but have had no response. This is definitely fraudulent internet activity of the highest caliber. I sincerely hope that this will be resolved or I will be reporting fraud via my bank.
Alex
Hi Alexander!
Sorry to hear you're having trouble with billing! Have you reached out to our support team at badoo.com/feedback and included an email address they can respond to? If so, please check your junk and spam inboxes for a response. Alternatively, you can reach us via social media at@badoohelp. We'd never take a payment without your prior consent so we'd definitely like to take a look for you and clear up anything that's gone wrong.
Thanks for reaching out!
- BadooHelp
Badoo select all lady have charmed and block them to the men want contact, push them to buy their product, Badoo use private life of member, this is totally illegal... they are cheating and they let people to use porn pictures... must be closed asap
Hi Paulo,
You can use Badoo for free and it is up to you to purchase any of our premium features or not. You can create a profile, upload as many photos and videos as you want, and chat and meet new people.
Our premium features provide the possibility to gain more attention. You can find more information about the features available with credits on https://badoo.com/credits and the subscription-based Badoo Premium package on https://badoo.com/spp
Please do let us know if you have any other questions!
I followed a female through email and pictures for 2 weeks all seemed genuine at first eventually given a mobile however at last minute money was demanded and it became clear this was a scam no contact since and never going back on this site.
Terrible place and food not great waiter name Grayson rudely refuse our service dog. He has no right to treat us poorly. Hope the management will remove him from working there, he has no manners. He needs to go proper seminar about manners and etiquette.
I have deleted the app from my iPad, the latest upgrade is a complete downgrade.
It is so user unfriendly it is not funny.
They have deleted the viewing window when you could view 9 pictures at a time, the photos are not scaled to fit.
It has been done to make you get the paid version, and that is no better.
They only saving grace is that the website still works reasonably well.
Hi Warren!
We move fast and are working hard to build the best way to meet new people. We think that these exciting changes are the first step on a journey to creating a game changing app. Your feedback is very important and helps to guide us forward, so thank you. We will be sharing it around the company to improve Badoo in the future.
Please keep an eye on our future updates, we want to keep making Badoo even better!
Badoo is free to use. All those people don't dare try to invest only one dollar in one of the paid prime dating sites but keep writing negative reviews about Badoo. Wow, there are Fake profiles on Badoo? LOL :) What did you expect! You get what you pay for... and if you use a FREE social network or dating site you will find FAKE people as well!
Invest a few bucks and get a gold membership on sites like Mingle2day if you want to seriously get to know someone. Or use Badoo but stop complaining that you will find fake profiles!
Badoo is a fun place to be and you can spend some nice time on here.
I noticed that Badoo is increasing the number of credits it costs to message someone the more credits you buy. This is illegal. They take advantage of paying customers by making you spend more money. What originally started as 10 to 50 credits per message is now at 200 to 300 credits.
Thanks for reaching out to us about this, Alen!
I appreciate that it might be frustrating to see the price increase and I will pass your concerns to the relevant team about this. Please note, this price applies for all users on Badoo, not just for you! And remember, you’ll never have to pay to message people that you've already matched with!
Do let us know if you have any other questions or feedback and we’ll try our best to help.
- BadooHelp
Hello,
Today it is my first use of your badoo site then as it is my first use, I wanted to test then I made a purchase of 2 euros which was buy and confirm by myself, but unfortunately after I checked my PayPal account and the... the surprise I see that you have debited from my account 3 other subscriptions that I did not authorize or confirm please reimburse me 141.98 euros... Yours
Hello there,
We're sorry to hear that you're having trouble with billing on Badoo. Please drop us a private message with your registered email address or phone number (including country dialling code) that is linked to your profile and we'll take a look into this as soon as we can!
- BadooHelp
This site has full of nutters.
I dated someone for a while who was married and is posing as single hardcore.
Reported him and they didnt bat an eyelid.
As said In my comment usually sites cancel accounts when something like that happens
Thanks for your review Chrysanthi.
We really appreciate your feedback on this and we can understand your frustration.
While this is generally frowned upon and dishonest, unfortunately, since the user has not violated our guidelines or broken the law, we're not able to ban them from Badoo for simply lying about their current relationship status.
We sincerely hope that this does not effect your experience going forward and we hope that you do encounter users who are more honest with their current status.
If you feel there is anything we can do to improve your experience, please feel free to reach out to our team at badoo.com/feedback, or find our support team on social media with@BadooHelp.
Kindest regards,
Badoo Team
I received an e-mail from Badoo saying... You have Badoo Premium!
Congratulations, you have now achieved a special status on Badoo with Badoo Premium subscription!
We have charged 65.99 to your iDeal account.
So I wrote them an e-mail saying that I never gave them permission to do this. This was their reply:
Hello,
Thank you for contacting us.
Since you previously added your payment details to your profile, you were able to purchase Badoo Premium with our one-click method. As a courtesy, we have now removed your payment details from your account to prevent this method being used in the future.
Unfortunately, according to our Terms and Conditions, this type of service is non-refundable.
I called my bank (I live in the Netherlands), they said I can cancel any payment, get my money back from any subscription within 90 days and block their account. And I can do it all by myself online with my bank account.
I hope this helps others with the same problem
Overview
Badoo has a rating of 1.5 stars from 607 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Badoo most frequently mention fake profiles, credit card and phone number. Badoo ranks 501st among Social Network sites.
- Visit Website
- London, LONDON, United Kingdom
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Richard,
As explained when making your purchase, Badoo Premium is a subscription-based service which is subject to renewal unless cancelled via your payment settings.
Our response to you on email outlines that your subscription had renewed three times, rather than purchasing the same subscription period on three separate occasions.
If you have any further questions about how Badoo Premium works, you are welcome to message us and we'll be happy to provide further clarity on the topic.