BackyardPoolSuperstore
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BackyardPoolSuperstore

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Sharon L.
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So far this was easy to order
July 16, 2017

So far this was easy to order. I will know more when I receive my order. The delivery was quick and the product was just what I needed. Will use this company again.

Date of experience: July 16, 2017
Isaac H.
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Very excited with the price and was easy to find the product. I searched several other sites and your product was the best choice. I put the cartridge to work and it is doing great.

Date of experience: July 15, 2017
Marc P.
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Ok but your system is very slow
December 23, 2016

Ok but your system is very slow. Also hard to get someone on the phone. In addition your sydtem puts you on hold "waiting the next customer service..." When the store is actually closed.

Date of experience: December 23, 2016
Travis F.
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Easy and quick ordering process I hope the shipping and the product itself scores this well. I have received and installed the product and I am thrilled with the quality of the product.

Date of experience: April 19, 2016
James B.
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This is my first time, I was very satisfied with the help from Jacob. Asked about a coupon but was told there weren't any, but still happy with the prices.

Date of experience: January 15, 2018
Rick S.
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Took a few more days than I expected to ship but got here quickly when it did. Exactly as ordered and in good condition. Will buy from this seller again.

Date of experience: May 13, 2016
carl r.
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I didn't get an estimated delivery time before placing order. Made me uneasy about completing the transaction. Everything went well afterwards. Would recommend!

Date of experience: September 13, 2017
AWP A.
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So far so good
February 16, 2017

So far so good. I was told that this is a straightforward replacement for the Polaris PB4-60 so I hope that is correct. Have not hooked it up yet but looks like it will work.

Date of experience: February 16, 2017
Lynda G.
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I hope to update to 5stars when I receive my order in the very near future. I was able 2 save over $300 shopping here. I hope that I'm not going to find out why

Date of experience: July 21, 2016
Juan T.
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Found no policy but couldn't go on until I checked

Found I had ordered one wrong thing, am returning it and have ordered something else-had nice help with the exchange.

Date of experience: November 8, 2015
Cheryl A.
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The price on the stablilizer i am buying changed from the page to the cart. Started at 47.04 and in the cart its 49.62 Not so good especially since I have to pay for shipping!

Date of experience: June 9, 2018
Tracy W.
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So far so good
August 3, 2020

So far so good. Web site is easy to navigate. I received my order quicker than I thought I would. My Dolphin Nautilus CC Plus, AKA Wally, is working great so far!

Date of experience: August 3, 2020
Carlton L.
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Great
July 12, 2016

Great.
The 100 ft cable one I bought from you through your direct site arrived packed box-in-box with styro peanuts etc.

The "50ft" one I bought from you through eBay because it was a better price arrived with the opened box packed in just a plastic bag.
The cable on that one was supposed to be 50' but it was actually short by more than 8', as finally determined by measuring the cable used to pull it through.

The short cable separated from the previous light cable we used to pull it through the conduit, before emerging at the panel. We thought it was snagged. It required excavation, significant electrical work and rerouting of the conduit sections not buried under concrete deck to find the cable end and complete installation without removing the new light that we had assumed was snagged. It was actually short at least 8', possibly 11-12'.

There is no telling how that happened and I do not believe it was knowingly sent short.

I would buy from you again, price and delivery time was great.

Date of experience: July 12, 2016
Kevin H.
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So far
April 1, 2016

So far - So good! Haven't installed them yet. I orderd a pool light and spa light. Turned out I should have ordered two spa lights so I had to return one. RMA process seemed ok

Date of experience: April 1, 2016
Christine J.
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Great except your out of stock on the leader hose PRM-950GL. Will have to pay more elsewhere. Otherwise it's even super easy. Love you take PayPal. Thanks

Date of experience: August 5, 2017
FG C.
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Great, so far
November 5, 2017

Great, so far. Sorry to see you were out of stock on the leader hose or I would have ordered one of those as well.

Date of experience: November 5, 2017
Paul W.
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It is very easy to use your web site
February 24, 2016

It is very easy to use your web site. Thank you for that. You also carried all the supplies I needed at a super price.

Date of experience: February 24, 2016
Beth T.
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So far so good website easy to navigate, the price was 20 dollars less than Amazon and it got here only one day later with free shipping.

Date of experience: July 27, 2016
Martha O.
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I would have purchased Chlorine Tablets but there is nothing in stock except 50# container that is higher priced per pound than my other option

Date of experience: August 25, 2017
michael p.
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Not sure shipping company fed ex, usps or ups
July 29, 2016

Not sure shipping company fed ex, usps or ups
Would be great to know at checkout
Received product promptly. Great service and price

Date of experience: July 29, 2016

Overview

BackyardPoolSuperstore has a rating of 4.7 stars from 1,978 reviews, indicating that most customers are generally satisfied with their purchases. BackyardPoolSuperstore ranks 114th among Swimming Pool sites.

service
8
value
7
shipping
7
returns
5
quality
4

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5,590 reviews