Three times I left a message and an email asking for a paid invoice to be sent or emailed to me by PDF attachment. All of my requests HAVE BEEN IGNORED! No one ever answers the customer service phone!
VERY FLAKY!
Great prices, fast delivery. Overall very happy with service and with pool cleaner. It was easy to install just wish there were more hoses provided. Not long enough to reach other end of 30 ft pool.
Order process is easy... let's see how delivery and product quality/value work out...
Okay... products received and very pleased with quality and value. Will definitely use this vendor again...
Great product. Just don't understand how to qualify for ur discounts that are advertised in ur emails. Waited to purchase when u had a sale and paid full price.
Easy to order and delivery could have been better. Would like to see an option for expedited delivery. Overall satisfied with experience, I will be ordering more soon.
Awesome... after searching for an hour and 1/2 on various websites Amazon.com finally hooked me up with you and I found the filter I needed in 2 minutes.
Quick & Easy! Product was as described. Installed and will check quality of product next, as it is a replacement for an OEM filter by Pentair.
I suggest backyardpool consider using an overpack for shipping, as the box was ripped when it arrived. I did not see any damage to the filters, but there could have been. The Manufacturers box was not as strong as a standard shipping carton; not something backyardpools can control, but something they could address.
I will use backyardpools again.
No problem so far, just submitted order. Received my order and everything was great, price was even better. Will be using this backyard pool superstore again'
thanks
Very pleasant experience. Equipment installed and functioning well. More than I wanted to spend, but price competitive compared to others. Hopefully this unit lasts longer than previous.
The products were received on a very reasonable time frame, in great shape and at a very good price. I will definitely use your services again. Thank you for all that you do.
Was pretty easy and turns out to be the same set of steps that we had previously purchased. Not sure it was from your website, but hopefully we won't need to order any future steps. Thank you.
The only thing I do t like is the return policy. If you receive incorrect item and have to mail it back the customer has to pay over $75.00 for shipping
Have owned Polaris in the past and found it to be a very good product. The price was good -- less than I paid several years ago for a more basic model. So far we love the new Polaris pool robot!
Good website. Good price. Delivered on time. The product is not OEM. I will have to see how long the hoses last in a pool environment. They are the correct size.
Thank you. We received our Polaris 3900 sport pool sweeper. We haven't opened the package or installed it yet. Waiting for our pool guy to get back from his holiday travels.
Good selection of products, great pricing.
Item was poorly packaged- it was rattling around in a large box with almost no packing material. Item seems to be ok, but I have yet to install it.
Incredible, needed to replace my in ground pool pump, found the BEST price and the two day free delivery sealed the deal. Definitely keeping backyard pools on my goto list.
Good prices. Reasonable quick delivery. Would be better if they offered free delivery like other web sites, but even with cost of delivery their pricing was somewhat better than others.
Slow delivery, bulb broken, but good price and they shipped out the replacement bulb, which took another 4 or 5 days after the initial week to get the light fixture.
Needed a Hayward Super Pump Motor quickly and got it within days and at the lowest price I could find on the web! Fantastic service from beginning to end!
BackyardPoolSuperstore has a rating of 4.7 stars from 1,977 reviews, indicating that most customers are generally satisfied with their purchases. BackyardPoolSuperstore ranks 114th among Swimming Pool sites.