Back Market

When I was looking to buy a used iPad I kept getting Back Market as the top option and I immediately assumed scam, but the deals were so good I finally decided to look into them and I am so glad I did. I got an amazing deal, at least $100 less than other reputable sites, plus a one year warranty and 30 days to return. I will definitely purchase from them again.

I was hesitant to purchase a iPhone for my husband here, turns out it was a GREAT decision! The iPhone XR (I chose very good) came in excellent condition. The seller shipped fast, packaging was acceptable, and everything came as described. The purchase also comes with a 12 month (limited) warranty!
I am very happy with my first purchase here & I will be shopping with Backmarket again! Probably real soon :)

Back Market is wonderful. They have reliable service, great customer service, fast reply times and fast delivery for their products. I ordered AirPod Pros and they were processed, shipped and delivered the next day. The website itself is very functional and it's overall quite trustworthy in my opinion.

At first I was very skeptical in ordering a refurbished phone but I bought two and they're working great. The shipping of the products were on point within two business days I had recommended Back Market to my brother and he is loving it

Have reached out three times now, no response on receiving additional
Information as to why a full power cord was not sent, then the second as to why the battery was not charging fully, and third asking why that the died when unplugged. No one had reached out to me in weeks.

The device was purchased in "good" condition. The device is fully functional and battery life is good. It appears to have a third party replacement screen that's a tiny bit thicker and rougher textured than OEM. That's actually a positive, as it makes it much more likely that it really was refurbished and not just a "used, in good condition" item.

This is my first experience buying refurbished, and it has been a positive experience. I recommend Back Market. You'll save money and get a product that works like new. Back Market says their "good" condition products may have noticeable scratches and blemishes, but the iPad I bought looks like new. Back Market has a standard 1 year warranty, which is as long or longer than most consumer electronics warranties.

Wanted to try an iPhone without having to pay a premium, so I researched different second hand sites. After settling on this one, I purchased my phone through a vendor that has a high satisfaction rating with customers.
While the price of the phone I bought was still steep, it was cheap compared to buying brand new from Apple. The delivery took two days longer than expected, but using the tracking number that was given I was able to stay on top of delivery times.
The phone looks brand new and I was able to take it to my carrier of choice and got it activated with no issues! Nothing was wrong with the device after activation, no issues with the UI or hardware and after nearly a month, it's running as smoothly as the day I activated it.

This was my first purchase from Back Market. I accessed the link through a large electronics merchant's website. Order was processed and fulfilled in a timely manner. I had some product questions following my purchase and they were handled to my satisfaction. The process of going through Back Market to communicate with the refurbisher (email) is slightly cumbersome, but, I did receive a timely response in a courteous and professional manner and everyone seems to be legitimately interested in customer satisfaction. I am committed to the positive environmental impact of purchasing recycled electronics whenever possible and I would recommend Back Market to anyone.

I bought a refurbished Mac book pro advertised as excellent condition, refurbed by "Omaha blue". Upon unpacking and booting up it failed to boot and gave an error message that the startup disk could not be verified. 61 hours and many messages via the "customer care portal" and I have yet to receive a response other than 2 automated emails stating help is on the way within 24 hours. I have now filed a complaint with the BBB, will I ever get a return label and my $1692.37
Back? Time will tell

I've ordered a few iPhones and AirPods so far. Everything I order, I get exactly what is expected if not better. No major or even notable aesthetic defects on anything I have received. Way better than paying full price. If the only thing I can complain about is shipping was off by two days one time, I'll be coming back soon enough.

I just received my 3rd phone from Back Market, it arrived early, was in better condition than i expected, and works flawlessly thus far. I have paid less for those 3 phones than i did for my last "new" phone. I am still using the second phone that I purchased, the 3rd was to replace my moms phone which quit working. Do yourself a favor, if you buy your phones out right and don't mind a model or 2 old (the bugs are already worked out by the way;-)) for a quarter of the price, and yes... its the greener way to go, give these fine folks a try, and their emails are funny too. From the moment i clicked submit order, the informative emails started, ending with your phone has arrived! Come to think of it, they dont bug me with offers... well look at that, ANOTHER positive plug for Back Market!

I've ordered several devices from BackMarket. And haven't been disappointed yet. The items arrive in a timely manner with friendly updates on the shipping via e-mail. The device arrives well packaged and in the exact condition as described. I highly recommend BackMarket b/c they have a money back guarantee, and a generous trial period within which you may return the product if not satisfied. Go ahead purchase that iPod, Tablet or whatever at a fair price and enjoy.

Yes, I certainly was skeptical about going forward and deciding on a new Dyson Vacuum. I spent a week looking at new ones, sales, promotions and didn't want to spend 500.00 on a gift for my daughter in law.,
I hesitantly chose one on Back Market, and worried till it arrived if it would even be delivered.
No problems whatsoever! It arrived in perfect condition and is working great. It is cleaning and the suction for dog hairs is marvelous. It didn't have a manual, but that was stated on the right up so just went on line.
I definitel y use this site again, maybe for a watch or phone when time comes. I saved over two hundred dollars and got equally as good as brand new.,
Thank you! Joan B. Wilbraham, MA

Plenty of choices and user friendly interface... purchased a phone for my daughter (iPhone XR in good condition). I will order from them again!

"Barely any scratches. Just a few minor scuffs. Battery life was 88%. My phone lasts me all. Would definitely recommend this! 10/10" -my 18yr old daughter

**photos were taken after she's had the phone for a bit, so it has smudges lol

Excellent place to buy reconditioned electronics-save a few bucks and get a one year warranty. They are very fast and I could not find a scratch on the android phone we purchased. When they cut over 5G service in this area the phone no longer worked so they paid return postage and my phone was back in 5 days fully functional. They just introduced another 10% off for active, vets as well as their families-a wonderful place to do business with.

I just received my Galaxy Note 20 5g. It was almost pristine in condition. Only visible marks were on the back, where it looked like something had been installed and removed, but I will have a case on it, anyway. It works perfectly, shipped quickly, and I couldn't be happier with the service I've received. I got a $1000 phone for $200. Much less than what a lot of other places are selling it for. I would highly recommend them if you're looking for quality products at reasonable prices, with a guarantee.

This samsung a52 5g phone works perfectly its good rating had a few very light scratches on the screen from normal use and no other real markings. Activation was easy after getting the phone, but I was denied before having it. Thank you so much for the great phone.

It's like thriftbooks (books) or thredup (clothes) for electronic devices. I love it. Took a chance on a "fair" used phone and couldn't be happier. The "scratches" are microscopic. The battery easily lasts all day. I am thrilled to have upgraded my phone for only $200, and feel good environmentally too. It arrived quickly, and works great a month in. I'll come back if anything changes!

I was searching for an iphone to replace my technically outdone flip phone. Could not afford a new phone so searched for used iphones. Found the Back Market web site and was impressed by choices and very favorable prices. I purchased an iphone 7 128 GB. It arrived on the promised date in excellent condition. The esthetic condition described as fair looked even better. As a first time owner I had a learning curve and several questions. Customer service responded within 24 hours with very complete instructions. The iphone worked perfectly from the start. Back Market provided me with friendly courteous service. I will buy from them again.