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AzzleeReviews 11,198

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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16,880 reviews

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New York
1 review
0 helpful votes
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Experience was fine
January 31, 2024

Experience was as expected. That's all I'm interested in saying

Date of experience: January 31, 2024
Australia
1 review
0 helpful votes
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Lovely garment but sizing very small.
January 31, 2024

Came promptly. Well packaged. Beautiful shirt. Well made, but the sizing is very small. I am normally a standard L size, but should have ordered at least 2 sizes larger.

Date of experience: January 31, 2024
Colorado
1 review
0 helpful votes
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Awful quality. Paid way too much for junk that I can't even morally give away.

Date of experience: January 31, 2024
Oregon
1 review
0 helpful votes
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True to size
January 31, 2024

This is a very nice top, true to size, plenty of room, light for summer, timely delivery.

Date of experience: January 31, 2024
Wisconsin
1 review
0 helpful votes
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Dissatisfied
February 7, 2024

The shirt is advertised as a sweatshirt - the material is not of what a sweatshirt is made of. It is so thin.

Date of experience: January 31, 2024
Australia
1 review
0 helpful votes
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Customer service were quick to advise out of stock to order something else

Date of experience: January 30, 2024
Illinois
1 review
0 helpful votes
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I did not keep the original packaging so cannot return the item

Date of experience: January 30, 2024
Pennsylvania
1 review
0 helpful votes
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Nice
January 30, 2024

The items were packaged nicely and delivered in a timely fashion!

Date of experience: January 30, 2024
Australia
1 review
0 helpful votes
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Poor service
February 6, 2024

No communication after 22 working days. Took multiple emails to get some sort of action. Still waiting for shipping details after receiving 1 refund. Will not recommend or buy again

Date of experience: January 30, 2024
California
2 reviews
0 helpful votes
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Cute clothes
January 30, 2024
Updated review

I like the style of clothes offered by Azzlee….just be sure to read the fabric details.

Date of experience: January 30, 2024

Cute jacket
November 20, 2023
Previous review

Jacket is good quality. Fit was perfect…I'm 5'5"…137 and I ordered a medium.
The color is definitely not red…it's pink as others stated.

Date of experience: November 20, 2023
Australia
1 review
0 helpful votes
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Nothing has arrived
February 5, 2024

I haven't received these goods. Nothing to review. Where is the package?

Date of experience: January 29, 2024
North Carolina
1 review
0 helpful votes
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I was not happy because your return policy is terrible. So I spend $35.99 plus shipping and ended up with a sweater I don't love and got a $17.99 refund. Not doing buisness with you again.

Date of experience: January 29, 2024
Michigan
1 review
0 helpful votes
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Service and product
January 29, 2024

I am pretty much satisfied. Not all that I expected, but I would order again.

Date of experience: January 29, 2024
Michigan
1 review
0 helpful votes
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Nice company to deal with
January 29, 2024

Was a little hesitant to shop online with a company that I was not familiar with. But took my chance when I saw these tops. I wanted something casual that could be worn with both shorts/capris and even a skirt for travel. These really fit the bill. They are great for us... um... senior ladies. I am 68 yrs old, 5ft 6 and 175lbs with a muffin top, I take a large for comfort as I don't like my clothes tight. These are forgiving in the tummy area which I really liked. All in all, ordered and received the tops within 10 days and they are very nice.

Date of experience: January 29, 2024
California
1 review
0 helpful votes
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New user
January 29, 2024

I will buy again. Good stuff and prices. Give yourself time to receive watch/launder prior to use.

Date of experience: January 29, 2024
Florida
1 review
0 helpful votes
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Happy with my items
January 29, 2024

My first time ordering so I will see how it goes from here.

Date of experience: January 29, 2024
Florida
1 review
0 helpful votes
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Not good
February 4, 2024

Ordered on Jan 4th and still haven't received my order.

Date of experience: January 28, 2024
Australia
1 review
0 helpful votes
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I was very happy with the product and how quickly it arrived

Date of experience: January 28, 2024
Australia
1 review
0 helpful votes
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4XL tops
January 28, 2024

Very happy with the large tops I ordered. One however has tight sleeves but the other are great

Date of experience: January 28, 2024
Tennessee
1 review
0 helpful votes
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Poor quality
February 4, 2024

On line pictures make this clothing look a lot better than it is. Cheaply made.

Date of experience: January 28, 2024