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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Would never order from here again - unable to return or exchange when item didn't fit 👎🏻 not able to connect with seller at all!
I returned the pants and have not received credit. Also there were no instructions for returns.
Excellent! Arrived in a timely manner... I recommend these particular products.
Each bodice was ill fitting and gray dress too big and really ugly.
I Sent back the blouse undamaged and not-used, in it's original bag with all the info in the box that your company asked for, and I still haven't received an email that it was received by Azlee nor a refund...it's been 2 weeks.
I cancelled because I ordered these for a vacation I am going on very soon. So I cannot give adequate review of clothing.
I did notice that some of the descriptions of your clothing does not include what type of fabric. I am concerned about this, but I will wait for my first order to see how this clothing is. Thank you.
Good experience with this order but still waiting for another order that I enter at the same time.
Fell in love with all the outfits and was very easy to order.
I have been trying to return the dress but have not gotten a response to my email
Experience was as expected. That's all I'm interested in saying
Came promptly. Well packaged. Beautiful shirt. Well made, but the sizing is very small. I am normally a standard L size, but should have ordered at least 2 sizes larger.
Awful quality. Paid way too much for junk that I can't even morally give away.
This is a very nice top, true to size, plenty of room, light for summer, timely delivery.
The shirt is advertised as a sweatshirt - the material is not of what a sweatshirt is made of. It is so thin.
Customer service were quick to advise out of stock to order something else
I did not keep the original packaging so cannot return the item
No communication after 22 working days. Took multiple emails to get some sort of action. Still waiting for shipping details after receiving 1 refund. Will not recommend or buy again
I like the style of clothes offered by Azzlee….just be sure to read the fabric details.
Jacket is good quality. Fit was perfect…I'm 5'5"…137 and I ordered a medium.
The color is definitely not red…it's pink as others stated.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members