On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Kina and Tam
Strange Cvlt
Lululemon
Tripulse
Wythe
Land's End
Ben Sherman
Vuori
Bleu Rod Beattie
Free Country
Janji
Marine Layer
Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Spent alot of money and I hadn't queried the order I believe that I would still be waiting. Pictures looked great on website...quality for what paid was significantly different. So disappointed as can only wear 1 item and have read reviews in how difficult to get refunds so am making other people aware.
The pants took about a week to arrive. That was quick compared to others.
Slow shipping time - it took a long time to arrive on east coast of us
The return process was unnecessarily complicated, lots of rules and warnings. They really want you to accept a percentage of what you paid and keep a garment that you don't want. I will never purchase from them again.
I will return both items (if even possible). Disappointed in the quality of the fabric and design.
It was easy to order items. They closely matched the items I saw on line.
I was pleased with 4/5 shirts I purchased. The fifth shirt didn't look anything like the photo. The other four were actually better than I expected.
Great jsjeoisnjixifi ididiodnbdopqie ikeibudisijzuixjjx
It was easy to place an order and it came quickly.
Clothing was presented well, fit well, was true to description
They really want you to keep the merchandise instead of sending it back
The quality and craftsmanship is extremely poor. It was false advertising
Looking forward to receiving my blouses. Probably won't order again.
Rated one piece low because it was not true to size. The other pieces were very nice and sized correctly.
See above-horrible experience. Please see my response I already provided
Unfortunately the items I received don't look like the pictures. The materials are very cheap feeling and they feel poorly made. Tge pants have just a wide elastic waist and are very poor fitting.
The whole experience was complicated, clothes didn't fit, return came with a long list of rules and shipping it back was expensive.
Arrived as expected, on time. No issues to report.
The blouses I ordered were beautiful but large isn't a true large to me.
I ordered 4 items and paid for 3-7 day shipping.
After 10 business days my order was still pending. I needed these items for a trip. I cancelled the order. However all of my money was refunded.
I will not order from this site again.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members