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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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It was quick and easy. The white capri pants fit perfectly.
It has been easy to shop online with you store and I am happy with my previous order that I am wearing today.
So far, quite easy to order. I will do the rest of the survey after I receive the items and have tried them on.
Sizing is a little off and the material does not wash very well. Items need ironing after washing.
The items were as expected but I had paid for 2 - 3 day shipping because I needed the items for a trip. They were supposed to arrive on the 23rd. They did not arrive until a week later...after I left on my trip. I won't be ordering again.
Overall experience with my purchase and service was OK it took forever to for me to receive the item. Also, 39.99 for the outfit not great but it was OK however $9.99 for shipping to receive it as they have on their site as few business days and receive it almost a month later is ridiculous
Cute clothes great prices and great sales. Easy to order
Awesome, no issues. Would definitely order again and refer to friends
Easy and was delivered. Loved the fabric, nice linen. Design is very comfortable
Very disappointed because I thought based on photos it would be much better quality and look
I enjoyed the variety of tops I had to choose from. However, some fit me, some did not, and they were all the same size.
They gave me a refund and never shipped the order. I canceled the order because the reviews on returns was terrible. Too bad I really like the clothes pictures and would like something from your company but you have to improve on shipping; processing orders and returns. In the time it took for you to decide to process my order I had ordered and had delivery from Old Navy, Maybe you could investigate their shipping procedure's for more efficient customer loyalty:
Very comfortable; does not itch, and it goes with so many colors!
Your customer service is nonexistent! Three blouses were never delivered! I want my money returned and I have no way to contact you. As far as l am concerned you are a scam.
February 28th order placed February 5th almost a month no receipt of order so sad wanted items for engagement so I can't comment on how I liked 🙃 items when I don't have them 😢
Hope my purchases are as nice, good quality and beautiful.
I am having difficulty returning the policy states full refund available but they kept emailing me to accept a partial refund. I will be very surprised to get my money back. Will never order again.
They are a nice lightweight material. Not the greatest quality.
It is very difficult to order on line. Your product looks amazing in the photos.
I have not received my full order. It is stuck somewhere with the wrong street number. The street number is 4624.
I placed my order on Jan 11,2024. Today is Feb 5,2024 and it still has not been delivered. When checking tracking it says Los Angeles USPS is waiting on the items and that the shipping label was created. Azzlee keeps asking me to wait but I'm leaving for vacation this week. Don't waste your time!
The items I received from Azzlee were true to color & size as described. Happy with my order and hope to order again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members