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AzzleeReviews 11,198

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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16,880 reviews

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New Jersey
1 review
0 helpful votes
Follow Janie R.
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Easy to order…didn't seem worth the hassle of sending the shirts back. When I looked into it seemed like they made it hard to return the items that did t fit so I will just donated them. Maybe not a great place to order clothes if you are plus size on top.

Date of experience: January 28, 2024
Canada
1 review
0 helpful votes
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Delivery was quick
February 4, 2024

Easy to order and received the package in a timely manner.

Date of experience: January 28, 2024
Australia
1 review
0 helpful votes
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Too small
February 4, 2024

All the sizes were too small. Order did come quickly

Date of experience: January 28, 2024
Australia
1 review
0 helpful votes
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I found the garments to be good material and fitted well.

Date of experience: January 27, 2024
Australia
1 review
0 helpful votes
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Need more photos on site - need to be able view items from front, back and sides - also would need better descriptions of the material make up before I bought from Azzlee again. Also returns policy is not great. I have one item that I will never wear but because I would have to refund Azzlee's shipping costs plus pay to ship it back to Azzlee so it's not worth my while to return it.

Date of experience: January 27, 2024
New York
1 review
0 helpful votes
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Great
January 27, 2024

Quick delivery nice product I think I will love them

Date of experience: January 27, 2024
Canada
1 review
0 helpful votes
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Perfect!
January 27, 2024

Easy to find what I want or need. The clothes are perfect, like I wanted.

Date of experience: January 27, 2024
Texas
1 review
0 helpful votes
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Return
February 2, 2024

I need help returning items. Ordering was easy but the sizes run small

Date of experience: January 26, 2024
Iowa
1 review
0 helpful votes
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Love it 😀
January 26, 2024

True to size and received many compliments on this sweater..

Date of experience: January 26, 2024
Washington
1 review
0 helpful votes
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Foral print Cardigan
February 2, 2024

1. Color was not as bright as shown - looked washed out
2. Facing did not lie flat... it opened up and flapped around
3. Connection of facing at collar left a lot to be desired.

Date of experience: January 26, 2024
Florida
1 review
0 helpful votes
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Perfect for older women
January 26, 2024

I like that the shorts are 100% cotton and the length is ideal for an elderly woman living in the 90 degree summer heat of Florida!

Date of experience: January 26, 2024
Massachusetts
1 review
0 helpful votes
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1st time shopper
January 26, 2024

Photos not accurate
The jeans were way to long and very heavy for spring/summer clothing

Date of experience: January 26, 2024
Colorado
2 reviews
0 helpful votes
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Not happy with these
February 1, 2024

It was hard to get return address! Stressful and time consuming

Date of experience: January 25, 2024
Pennsylvania
1 review
0 helpful votes
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I received the most awesome items.
January 25, 2024

It was easy to order my wonderful things, which was really a plus for me.

Date of experience: January 25, 2024
Texas
1 review
0 helpful votes
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Not bad but quality could be better.
February 1, 2024

So far the experience has been ok. Changes I would like to see are:
1. A customer service phone number to call regarding issues in placing order.
2. would be nice to see what the back of the garments look like instead of seeing the same picture multiple times.
3. would be nice to see the entire outfit and reference the pants if buying a top or reference the top if buying pants, and same with dresses - refer to the accessories and sweater.

Date of experience: January 25, 2024
Oklahoma
1 review
0 helpful votes
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Refund
February 1, 2024

Trying to obtain an address to return items that didn't work for me. So far have been offered lots of options that I'm not interested in, but no address to return them and get a refund. Hesitant on ordering from this site again...

Date of experience: January 25, 2024
Pennsylvania
1 review
0 helpful votes
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Impossible to return
February 1, 2024

The order came with no paperwork, and the return address of the package was a French address which was stuck onto Chinese characters. My items were too large, and I have no idea how to return them.

Date of experience: January 25, 2024
Illinois
1 review
0 helpful votes
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Blouses
January 25, 2024

Smooth! No issues at all. Beautiful blouses. Fit fine. Going to order more things!

Date of experience: January 25, 2024
Canada
1 review
0 helpful votes
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I have learned not to shop online
January 25, 2024

Ordering paying receiving the shipment all was well organized and reasonable timeframe. However, I'm not satisfied with any of the products I've received for different reasons except for the cat bag.

Date of experience: January 25, 2024
Indiana
1 review
0 helpful votes
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To big
February 1, 2024

To big. Beautiful but way to big. Complicated to return

Date of experience: January 25, 2024