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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
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Easy to order…didn't seem worth the hassle of sending the shirts back. When I looked into it seemed like they made it hard to return the items that did t fit so I will just donated them. Maybe not a great place to order clothes if you are plus size on top.
Easy to order and received the package in a timely manner.
I found the garments to be good material and fitted well.
Need more photos on site - need to be able view items from front, back and sides - also would need better descriptions of the material make up before I bought from Azzlee again. Also returns policy is not great. I have one item that I will never wear but because I would have to refund Azzlee's shipping costs plus pay to ship it back to Azzlee so it's not worth my while to return it.
I need help returning items. Ordering was easy but the sizes run small
1. Color was not as bright as shown - looked washed out
2. Facing did not lie flat... it opened up and flapped around
3. Connection of facing at collar left a lot to be desired.
I like that the shorts are 100% cotton and the length is ideal for an elderly woman living in the 90 degree summer heat of Florida!
Photos not accurate
The jeans were way to long and very heavy for spring/summer clothing
It was hard to get return address! Stressful and time consuming
It was easy to order my wonderful things, which was really a plus for me.
So far the experience has been ok. Changes I would like to see are:
1. A customer service phone number to call regarding issues in placing order.
2. would be nice to see what the back of the garments look like instead of seeing the same picture multiple times.
3. would be nice to see the entire outfit and reference the pants if buying a top or reference the top if buying pants, and same with dresses - refer to the accessories and sweater.
Trying to obtain an address to return items that didn't work for me. So far have been offered lots of options that I'm not interested in, but no address to return them and get a refund. Hesitant on ordering from this site again...
The order came with no paperwork, and the return address of the package was a French address which was stuck onto Chinese characters. My items were too large, and I have no idea how to return them.
Ordering paying receiving the shipment all was well organized and reasonable timeframe. However, I'm not satisfied with any of the products I've received for different reasons except for the cat bag.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.