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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
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Sizzler knows I have not received my purchase and isn't doing anything about it
Very poor quality and material was very thin and it took forever to get my order.
Shirt never arrived, pants are pink not khaki, not readily returnable.
Product on back order. Was told I would receive order within two to three weeks.
Easy to use and found my cart when I came back later to order. Thanks! The items all came quickly and were just as I had ordered.
I ordered a dress around $55. It was too small. I immediately emailed the company to find out how I could return for a larger size. They emailed me back and said I would have to pay the return shipping or I could keep my item and they would issue a gift card. I took them up on the gift card option and they have never responded back to me. I have emailed them several times with absolutely no response.
I ordered this blouse relying on the sizing information offered. It was at least 2 sizes too small. To date, I cannot get this company to respond. Additionally, I was not sent a receipt with any valuable usable information on it. Please tell me how to exchange this blouse for the proper size. Or return it for credit.
That you for your help.
Fantastic choices. Wish they had back views and a little more accurate material description
For the most part sizes are accurate. Some colours not as vibrant as photo but most are great. I found almost everything I order to be well made
It would be good to show the back of all items. It took about 3 weeks to receive my items and there was no way to track it. I was not too concerned because I had read that on other reviews
It would be good to show the back of all items
Order came as promised. Fit according to size ordered
I was disappointed with the long wait time for delivery after placing my order and especially with the poor quality of one of the sweaters.
The site is easy to navigate and makes shopping for sweaters easy.
All products fit and look as advertised. Because they arrived late I was unable to take them on my winter vacation! Consequently, I won't be wearing them until the snow melts here so I cannot give a thorough review on ongoing upkeep. (washing and wearing)
First of all the clothes are of good quality but that is all the good I can say about the company. I got a navy blouse when I ordered a white one different style and everything. I was a little leery after I placed my order because I did not a confirmation for quite awhile. I placed my order and you waited at least 2 weeks to tell me something was out of stock and you wanted to know if I wanted to wait for it to come back in stock to send the entire order. I needed these for a trip. It would have been nice to know sooner. Please advise about this navy blouse cute but I didn't order it.
It's easy to shop. I wish I researched the fabric and sizes better. I did use the chart and measurements.
One too was still too small. The other in the same size fit.
Very good
Liked the style of it all color and fit is good
I contacted customer service to return shorts. I chose which option worked best for me. I have never heard back. So now I have a pair of shorts that don't fit, no way to return and am out the money.
This is my first order. Will see how well the shipping goes.
Everything I ordered was WAY too small. I ordered bigger than my usual size but I coukdnt even button the shirts. The pants fit but are a tad snug. I'm not ordering ever again
I ordered a big amount and received it. But I need to return the items and suddenly they don't want to send an email on how to return.
Your website says easy returns. Liars
The shopping experience was a pleasure. I ordered 4 items. The order was promptly processed and mailed out quickly. I received an email when my order was on the way.
I never received the order so needless to say I am extremely disappointed, dissatisfied, and downright upset about it! I even sent an email advising you that it failed to arrive to no avail. Should you rectify by sending the aforementioned order before posting this to your public survey, I am happy to either edit this survey or complete another. Not as worried about the payment as receiving this order!
I haven't received my order nor have I received a response to my emails asking what happened and where are my dresses. I was charged in mid January but have nothing. Needless to say I have nothing good to say about the company or their products. If they are on back order or something they could at least respond with that. But so far NOTHING. I'm very disappointed. POOR customer service!
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.