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AzzleeReviews 11,160

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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16,880 reviews

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Canada
1 review
0 helpful votes
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I have not received my sweater
February 24, 2024

Sizzler knows I have not received my purchase and isn't doing anything about it

Date of experience: February 17, 2024
Arizona
1 review
0 helpful votes
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Don't order from them
February 23, 2024

Very poor quality and material was very thin and it took forever to get my order.

Date of experience: February 16, 2024
Pennsylvania
1 review
0 helpful votes
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Do not use Azalea.
February 23, 2024

Shirt never arrived, pants are pink not khaki, not readily returnable.

Date of experience: February 16, 2024
Canada
1 review
0 helpful votes
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Still haven't received my order
February 23, 2024

Product on back order. Was told I would receive order within two to three weeks.

Date of experience: February 16, 2024
New York
1 review
0 helpful votes
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Surprised and pleased
February 16, 2024

Easy to use and found my cart when I came back later to order. Thanks! The items all came quickly and were just as I had ordered.

Date of experience: February 16, 2024
Kenya
1 review
0 helpful votes
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Scam! Don't order from this company!
February 23, 2024

I ordered a dress around $55. It was too small. I immediately emailed the company to find out how I could return for a larger size. They emailed me back and said I would have to pay the return shipping or I could keep my item and they would issue a gift card. I took them up on the gift card option and they have never responded back to me. I have emailed them several times with absolutely no response.

Date of experience: February 16, 2024
Texas
2 reviews
0 helpful votes
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I ordered this blouse relying on the sizing information offered. It was at least 2 sizes too small. To date, I cannot get this company to respond. Additionally, I was not sent a receipt with any valuable usable information on it. Please tell me how to exchange this blouse for the proper size. Or return it for credit.
That you for your help.

Date of experience: February 16, 2024
Canada
1 review
0 helpful votes
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Love Azlee
February 16, 2024
Updated review

Fantastic choices. Wish they had back views and a little more accurate material description

Date of experience: February 16, 2024

Material and back view would be nice
October 8, 2023
Previous review

For the most part sizes are accurate. Some colours not as vibrant as photo but most are great. I found almost everything I order to be well made

Date of experience: October 8, 2023

Overall quite satisfied
July 21, 2023
Previous review

It would be good to show the back of all items. It took about 3 weeks to receive my items and there was no way to track it. I was not too concerned because I had read that on other reviews

Date of experience: July 21, 2023

It would be good to show the back of all items
July 30, 2023
Previous review

It would be good to show the back of all items

Date of experience: June 30, 2023
Texas
1 review
0 helpful votes
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New order did not disappoint
February 16, 2024

Order came as promised. Fit according to size ordered

Date of experience: February 16, 2024
Virginia
1 review
0 helpful votes
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Unhappy Customer
February 23, 2024
Updated review

I was disappointed with the long wait time for delivery after placing my order and especially with the poor quality of one of the sweaters.

Date of experience: February 16, 2024

The site is easy to navigate and makes shopping for...
January 14, 2024
Previous review

The site is easy to navigate and makes shopping for sweaters easy.

Date of experience: January 14, 2024
Canada
1 review
0 helpful votes
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Products packaged and great.
February 16, 2024

All products fit and look as advertised. Because they arrived late I was unable to take them on my winter vacation! Consequently, I won't be wearing them until the snow melts here so I cannot give a thorough review on ongoing upkeep. (washing and wearing)

Date of experience: February 16, 2024
Illinois
3 reviews
0 helpful votes
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BAD service!
February 23, 2024

First of all the clothes are of good quality but that is all the good I can say about the company. I got a navy blouse when I ordered a white one different style and everything. I was a little leery after I placed my order because I did not a confirmation for quite awhile. I placed my order and you waited at least 2 weeks to tell me something was out of stock and you wanted to know if I wanted to wait for it to come back in stock to send the entire order. I needed these for a trip. It would have been nice to know sooner. Please advise about this navy blouse cute but I didn't order it.

Date of experience: February 16, 2024
Florida
1 review
0 helpful votes
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It's easy to shop. I wish I researched the fabric and sizes better. I did use the chart and measurements.
One too was still too small. The other in the same size fit.

Date of experience: February 16, 2024
Pennsylvania
1 review
0 helpful votes
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All good quality
February 16, 2024

Very good
Liked the style of it all color and fit is good

Date of experience: February 16, 2024
PF
1 review
0 helpful votes
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Returns
February 23, 2024
Updated review

I contacted customer service to return shorts. I chose which option worked best for me. I have never heard back. So now I have a pair of shorts that don't fit, no way to return and am out the money.

Date of experience: February 16, 2024

This is my first order
January 27, 2024
Previous review

This is my first order. Will see how well the shipping goes.

Date of experience: January 27, 2024
New York
1 review
0 helpful votes
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Too small
February 23, 2024

Everything I ordered was WAY too small. I ordered bigger than my usual size but I coukdnt even button the shirts. The pants fit but are a tad snug. I'm not ordering ever again

Date of experience: February 16, 2024
Indiana
1 review
0 helpful votes
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Can't return items
February 23, 2024

I ordered a big amount and received it. But I need to return the items and suddenly they don't want to send an email on how to return.
Your website says easy returns. Liars

Date of experience: February 16, 2024
Georgia
1 review
0 helpful votes
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A Happy Customer
February 16, 2024

The shopping experience was a pleasure. I ordered 4 items. The order was promptly processed and mailed out quickly. I received an email when my order was on the way.

Date of experience: February 16, 2024
Florida
1 review
1 helpful vote
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Totally dismayed!
February 23, 2024

I never received the order so needless to say I am extremely disappointed, dissatisfied, and downright upset about it! I even sent an email advising you that it failed to arrive to no avail. Should you rectify by sending the aforementioned order before posting this to your public survey, I am happy to either edit this survey or complete another. Not as worried about the payment as receiving this order!

Date of experience: February 16, 2024
Washington
1 review
1 helpful vote
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What happened to my order?
February 22, 2024

I haven't received my order nor have I received a response to my emails asking what happened and where are my dresses. I was charged in mid January but have nothing. Needless to say I have nothing good to say about the company or their products. If they are on back order or something they could at least respond with that. But so far NOTHING. I'm very disappointed. POOR customer service!

Date of experience: February 15, 2024